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Margao, Goa
200 Ratings, 70 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the decent location of the property, which offers easy accessibility to transit and local attractions. The staff's friendly demeanor and responsiveness also get positive mentions. However, many reviews point out issues with cleanliness, including dirty bedsheets and a lingering odor in the rooms. Some also faced problems with maintenance, like broken bathroom fittings and Wi-Fi connectivity.
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Poor Stay
experience was not good bedsheets were dirty no cleaning of rooms on daily basis , gesears n charger socket were not in working condition.
Room: Executive Non Ac Room
Excellent Stay
All services are excellent
Room: Standard Ac Room
Hotel Surya Palace has replied on Wed Jul 16 09:56:50 IST 2025
Thanks a lot for your positive review. Your appreciation means a lot to us. Looking forward to your next visit
Not a good exp e
familyRooms are very smelly. Water will come out from the washroom and spoil the entire flooring of the room. The bed edges are very sharp and it hurts a lot when moving around. The wi-fi will not work after closing the door. There is a separate wi-fi network for tv but they don't give us the password for that network. So basically no wifi for our phones / laptops. We stayed for 4 days but no cleaning was done. The coconut tree view from the room was good. Ventilation was good. We used to open the windows and turn on the ac to avoid smell. The storage space was good. The hotel marata in 1st floor was good. Response from the stall was decent. Not sure these issues are just with our room or all rooms are like that. Over all 2 out of 5 is our rating.
Room: Standard Ac Room
Excellent Stay
Very well services in hotel surya palace good respose given by hotel surya palace hotel are also very clean customer respect are very nice by staff
Room: Standard Ac Room
Hotel Surya Palace has replied on Wed Jul 16 10:04:08 IST 2025
Sir We greatly appreciate your positive review of our property. We will be delighted to hoast you next time in your next visit.
Average Stay
Overall it was fine they did not charge early check in n check out but there was issue with water supply which caused inconvenience n there were no tea available whenever asked
Room: Executive Ac Room
Good Stay
The manager’s service is simply outstanding 100/100 marks for his gesture the hotel needs basic makeover though the rooms are clean and neat and worth the price paid
Room: Standard Ac Room
Good Stay
My stay with surya palace was pleasant, the team was co-operative and supported well. It was a great place to stay with family too. Connectivity to all major parts of the city is easily accessible. Hotel maratha darbaar which is part of surya palace for food is also having good taste with all varieties of food, specially goan food and fish dishes. Overall good experience in limited expenses.
Room: Standard Non Ac Room
It did not meet ou expectations.
The staff was friendly, but the room was not clean and had an unpleasant odor. Additionally, the bathroom tap was not functioning properly.
Room: Standard Non Ac Room
Terrible Stay
Dint got checkin in hotel and money dint refund total losss i booked rooom but dint got rooom third class app never ever bookie from hear i request u people be save from this scams
Room: Standard Non Ac Room
Hotel Surya Palace has replied on Thu Aug 15 11:47:40 IST 2024
We cancelled you booking as you were looking for room with a minor girl.We do not allow entry for minor girl with an adult male. We requsted you to ask refund from mmt.
Ok stay
We booked it because it was the nearest hotel to our office, people were so nice. Room was also fine. We went in the rainy session so it some things were not fine. This hotel is just to stay if you are here for some work trip and don't have option to book somewhere else. Food we didn't like so we went outside. Rooms were cleaned on saying and service was very quick.
Room: Executive Ac Room
Hotel Surya Palace has replied on Thu Aug 08 10:07:28 IST 2024
Dear Sir Many thanks for taking time for wriring the review. We delighted that you liked our rooms and the cleanliness.
Cleanliness issue
Cleanliness to be maintained the bedsheets and chair cover being white had stains on it lot's of cigarette tips were on the window frame foul smell in the room when entered
Room: Standard Non Ac Room
Nice stay.
Nice hospitality. Restaurant also very good.
Room: Standard Ac Room
Hotel Surya Palace has replied on Thu Aug 08 10:11:39 IST 2024
Dear Sir Many thanks for taking time to write the review. It was our pleasure to host you. Best service and cleanliness are our top priority. We hope in future visits we will serve you even better.
Room stay and food review
I found surya hotel and stay is so good as room was neat clean and staff behaviour is also good. As a gujrati i have a issue with food but jeera rice was a good in taste and as well as hotel manager was also nice and helpful to get things done easily.
Room: Standard Non Ac Room
Hotel Surya Palace has replied on Thu Apr 18 11:42:02 IST 2024
We're thrilled to receive such positive feedback about your stay at Surya Hotel! Ensuring clean and comfortable rooms, along with friendly and accommodating staff, is always our top priority. We understand the importance of catering to diverse dietary preferences, and we're delighted that our Jeera rice met your expectations as a Gujarati guest. We're especially pleased to hear that our hotel manager was able to assist you efficiently and make your experience seamless. We strive to provide exceptional service to all our guests, and it's wonderful to know that our efforts were appreciated during your stay. Your feedback is invaluable to us, and we're grateful for the opportunity to have served you. If there's anything else we can do to enhance your future experiences with us, please don't hesitate to let us know. We look forward to welcoming you back to Surya Hotel in the future!
Terrible Stay
A very horrible experience the rooms are dirty no hot water no tv no wifi waste of money and the staff is ridiculous very cheap behaviour staff for every thing charring extra money. My humble request is don't book this type of hotels
Room: Standard Non Ac Room
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Hotel Surya Palace has replied on Thu Apr 18 11:55:52 IST 2024
We appreciate your reply. The extra money charged was for early check in as your check in time was 5 am in the morning. We humbly request you to read the voucher before booking. If you book a room with lowest rate then you will get the modarate facilites. If one wants to have executive room then you have to pay more. We humbly want to bring it to your attention that only air you breath is for free and for everything else in life you have to pay.
Good Stay
Hotel surya palace is placed in the heart of the margao citi called fatorda where all important places in margao like arlem, borda, colva, midc, ponda, panjim, margao railway station, margao kt c are having smooth connectivity. As per location, prices are cheap and service is good. Team members are supporting and co-operative. Placed on main highway gives you wings for your new journey. Cleaning, hotel management is good. Food from their hotel maratha is also delicious and healthy. Must select on the next trip especially those who want good things at a cheaper price.
Room: Executive Ac Room
Hotel Surya Palace has replied on Thu Apr 18 11:58:16 IST 2024
Thank you for your review of Hotel Surya Palace! Located in the heart of Margao city, Fatorda, our hotel offers convenient access to key places like Arlem, Borda, Colva, and more. Our affordable prices and good service make us a great choice for travelers. Our team is supportive and cooperative, ensuring a pleasant stay. Situated on the main highway, we provide easy connectivity for your journeys. Our focus on cleanliness and efficient management ensures a comfortable experience. Don't miss out on the delicious and healthy food from our restaurant, Maratha. We appreciate your recommendation and look forward to hosting you again on your next trip to Margao!
Execellent services & very helpful l staff budget friendly hotel
Comfortable & helpful l staff. My friend got cramp in legs so they helped a lot in making them get up. Gave extra ordinary services by going to medical.
Room: Executive Ac Room
Hotel Surya Palace has replied on Thu Apr 18 12:01:30 IST 2024
It's wonderful to hear about your positive experience with the staff at our hotel! We're glad they were able to assist your friend when he experienced leg cramps, and even arranging medical assistance when needed. Providing exceptional service and ensuring our guests' comfort is our top priority. We appreciate your kind words and hope to welcome you back soon!
Room's condition was not expected. They should decorate room and washrooms
Hotel was good but room's conditions was not good. They should decorate and change some old thing and should keep the telephone in every room.
Room: Executive Ac Room
Hotel Surya Palace has replied on Thu Apr 18 12:03:49 IST 2024
Thank you for your feedback regarding your recent stay at our hotel. We appreciate your positive assessment of our establishment, but we're sorry to hear about your concerns regarding the condition of the rooms. We take all feedback seriously and will certainly look into enhancing the decor and replacing any outdated items to improve our guests' experience. Regarding your suggestion about having telephones in every room, we'll take that into consideration for future improvements to ensure our guests have convenient communication options during their stay. We value your patronage and hope to have the opportunity to provide you with an even better experience in the future. Thank you for bringing these matters to our attention.
Excellent Stay
Our stay was very comfortable and thanks for hotel staff for excellent cooperation.
Room: Executive Ac Room
Hotel Surya Palace has replied on Thu Apr 18 12:09:18 IST 2024
We're delighted to hear that you had a comfortable stay at our hotel! Providing excellent service and ensuring our guests' satisfaction are our top priorities. We greatly appreciate your kind words and recognition of our staff's efforts in making your stay enjoyable. Should your travels bring you back to our area, we'd be honored to welcome you again!
Average Stay
soloIts just an average hotel to stay. I booked a executive room for my stay, still i got just average room. Doors are broken, damaged walls, just avg bathroom.
Room: Executive Non Ac Room
Disappointing experience
Hotel isn't maintained as it should be. Room is to small. Fan makes lots of noise. Don't know why make my trip include such hotel in their list
Room: Standard Ac Room
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