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Review Of Hotel Star Plaza

Gopalbari, Jaipur | 3 minutes walk to Jaipur Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    72 Ratings, 34 Reviews

    excellent
    18%
    very good
    17%
    average
    21%
    poor
    26%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 1
    • 5
    • 2
    • 4
    • 2
    • 1
    • 2
    • 2

    Rating Categories

    • Location3.5
    • Cleanliness3.4
    • Room3.8
    • Value For Money3.4
    • Food3.0
    • Facilities4.3
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    Review Summary

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    The property has a good location, close to the railway station and metro, making it easily accessible. Some guests appreciate the cooperative and friendly staff, praising their helpfulness. However, there are significant complaints about cleanliness, rude service, and lack of basic amenities like hot water and charging points. Room conditions seem to vary greatly, with many expressing dissatisfaction.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ayush.family

    food was very bad... there sataf was have bed behavior with coutmers... there service was worst..... they even cannot provide proper water... they don't have 24 hour hot water ...... very unclean rooms..... they don't respond to ur problems..... start plaza is worst hotel i have seen

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe AC Room

    2.0

    Not good

    souvik m.family

    Not so good arrangement for bed and pillow covers. Charging point are not in a good condition. Ac has operated by hotel not by ourselves. Co-mod is dirty.

    Travel Month: Mar 2024

    Room: Deluxe AC Room

    1.0

    This is Oyo connected hotel . room are available for couple

    monika p.family

    this hotel is connected with Oyo . Room condition is very bad like an oyo hotel . rooms roof are very bad toilet condition are very dirty. we don't stay there because of very rude staff behaviour and they refused to give me a refund back and also to give the room. The staff misbehaved with us very badly . Suggest you all don't try to book in this hotel. this is my experience

    Travel Month: Jan 2024

    Room: Standard NON AC Room

    2.0

    Poor Stay

    srabani g.family

    The location is good. Rooms are average and clean. But the behavior of the receptionist is very bad and rude. They charged rs- 800 extra for only 3 hours early check in. Food was overpriced.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Deluxe AC Room

    2.0

    Poor Stay

    dattatray k.

    The hotel is in center of the city and they are unable to provide heaters in room even if agreed to pay the extra cost. Images do not match with actual rooms

    Travel Month: Jan 2024

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    atanu b.

    Good location and friendly behaviour of staff. They are cooperative.

    Travel Month: Dec 2023

    Room: Standard NON AC Room

    2.0

    Very poor services

    ankit.family

    The hotel incharge asked me to pay 500 more, he told me that your booking is not confirmed and we are not having room, after a quarrel of 15 minutes he allotted the room below standard, not even provided basic services even water, he has not provided the booked room.

    Travel Month: Dec 2023

    Room: Standard NON AC Room

    3.0

    Star plaza hotel njaipur railway junction

    rohit d.couple

    The location is approachable near railway station. Food is good and amenities are satisfactory. Rooms are tidy.

    Travel Month: Dec 2023

    Room: Standard NON AC Room

    3.0

    Average hotel

    lekhraj.solo

    Little noisy place due to just side of flyover, ok for 1 night stand, just walking distance from railway station

    Travel Month: Dec 2023

    Room: Standard NON AC Room

    2.0

    Poor Stay

    manoj k.family

    Property location was good but the internal cleaning was not good. And the internal decoration is also not good

    Travel Month: Dec 2023

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    rajashree n.family

    Horrible room there is no facilities, they don’t provide a single towel door locked are not proper arrogant staffs rooms are like hunted place not clean at all there is no hot water too. There was no tv also every corner u will find splittings even lift is also so dirty i have never seen such dirty hotel any were. I request not to prefer this hotel please u can get good hotels in this rate also.

    Travel Month: Dec 2023

    Room: Standard NON AC Room

    3.0

    Average Stay

    soumen m.family

    1. Hot water was there in the morning. 2. Clean was average and door lock was not good for safety. 3. No extra bed was given for child even though additional payment was made. 4. Check in/out time was not flexible. 5. Experienced polite behavior from staff. Average hotel for short stay with family.

    Travel Month: Nov 2023

    Room: Standard NON AC Room

    2.0

    Poor Stay

    shiv c.family

    Room was very dirty.

    Travel Month: Jul 2023

    Room: Standard NON AC Room

    4.0

    Good place

    vigneshwarr g.business

    This hotel has got good, room, good service and best location near by railway station. Best for individual and families too

    Travel Month: Jun 2023

    Room: Standard NON AC Room

    2.0

    Poor Stay

    sukhpreet s.family

    Room condition bad, bed sheet not properly clean, only one bath towel provide for 3 guest, tv not serviceable.

    Travel Month: Dec 2022

    Room: Standard NON AC Room

    • user photos
    • user photos
    • user photos
    4.0

    Journey

    amit j.family

    Nice stay nice behaviour of staff enjoy

    Travel Month: Nov 2022

    Room: Deluxe AC Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    deepak k.

    Rooms are not clean, unhygienic, walls are broken, aesthetic of hotel are very bad. Not a pleasant stay

    Travel Month: Nov 2022

    Room: Standard NON AC Room

    4.0

    Hotel is good and safe

    bishwanath p.family

    Hotel mein rukna uthana achcha tha hotel behtar hai

    Travel Month: Oct 2022

    Room: Standard NON AC Room

    5.0

    Excellent Stay

    himmat y.couple

    Hotel management is very nice

    Travel Month: Nov 2021

    Room: Standard NON AC Room

    • user photos
    • user photos
    4.0

    Hot water not taken

    akshay a.family

    In oct month not provide hot water of bathing

    Travel Month: Oct 2021

    Room: Deluxe AC Room

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