The property boasts a nice atmosphere, great hospitality, and friendly staff who are professional and attentive. The ambience is appreciated, with clean rooms and a hassle-free check-in and check-out process. Guests mention cozy and well-maintained rooms, particularly enjoying amenities like bathtubs and good views. However, there's serious concern about the ongoing power issues and poor condition of some rooms, which has impacted overall satisfaction. Certain guests report a mix of delightful experiences and significant disappointment.