Fortune Park BBD, Lucknow - Member ITC Hotels' Group

They are centrally located in Hajratgang at Tribune chowk. Parking is both outside n basement. Outside it's for 10 cars. Hadn't seen basement one. Gurads present for help always. It's gated and guarded. There is no Xray machine checking of luggage. There are 2 lifts which are not linked to room card key for security purpose. Service is excellent. Room is good and spacious. Sitting area beside window is very good idea. Washroom is small and shows that's it's old here and there. They don't provide shampoo and hair conditioner. They provide body wash only which can be used as shampoo as per the label. Body Moisturizer is given in a small bottle only which I find inconvenient to use.No bathroom slippers. Linen is clean and fresh. Mattress is on softer side which I don't like. Water flow is good in washroom, though the washbasin in our room was slow in draining the water which caused inconvenience. 24/7 hot water. AC is excellent and you can't go below 20.5 C. At midnight they stop ac for approximately half hour which is irritating. They provide 2 litres complimentary water though are liberal in providing extra water. No door or bathroom mat, though they provide extra bathroom floor towel on being asked for. Refrigerator is provided. Hair dryer is present Kettle n accessories are present. We didn't try the restaurant. Overall very nice stay with few teething issues.

Food was awesome. Our server staff was Sunderam who made sure that we get hot food at the table only. Other female staffs were also very good in handling our requests. Housekeeping staff Kaiti was very responsible and attentive to our requests. Floor supervisor Dhruv was also very attentive. Check in and check outs were very smooth. Staff was very good right from the entry, the guard, the parking and the reception personnel. Highly recommended

Very courteous the front team and helpful. Yash in the dinning area has excellent customer service skills and making experience pleasant. The morning breakfast team made our day the best. walking extra mile for customer experience . Extremely delicious food and Yummy. thanks to all Chef. would visit again. thanks and regards Prashant

The Fortune Park BBD, Lucknow - Member ITC Hotels' Group is near all main spots of city. Public transport and taxi/auto is easily available. Staff is friendly and cheerful as well as helpful. Overall it was a great stay. P.S. : Breakfast is amazing.

Very good staff, cleanest possible Fortune Park BBD, Lucknow - Member ITC Hotels' Group, good location. Liked this place and will prefer every time I visit Lucknow. It should be 5 star Fortune Park BBD, Lucknow - Member ITC Hotels' Group

Excellent staff and systems. The rooms were clean and the staff was motivated and cared for me , I checked out at 4 AM and the staff ensured that I was provided packed breakfast though I had never requested

Good food, good service & good people to take care of our check in. Will stay on my next visit to Lucknow being a frequent visitor

good neat & clean. prompt service. good quality of food

Had a nice stay. Food was good and ambience was neat. Well organized room and had an ample of breakfast option.

Comfortable. Clean rooms. Excellent food. Both dinner time and breakfast the buffet was truly enjoyable.

Great Rooms and wonderful buffet breakfast , great service and very courteous staff

I stayed in Club room and it is quite spacious. Food is delicious yet simple. Staff is professional, courteous and prompt. Would highly recommend it to all for a comfortable stay.

Fortune ambience was very nice as I stayed at fortune first time staff was very cooperative and supportive.Restaurant staff and quality was so good and my experience of stay at Fortune was excellent 👍

4

Central location, nice ambience and good service. Breakfast was fine. It's near main market of Lucknow i.e Hazratganj

Had a great stay at Fortune Park BBD, Lucknow. Clean rooms, good food, and helpful staff. Perfect location too. Highly recommended!