This property has faced a tough time with guests citing cleanliness issues, including dirty rooms, bad smells, and pest problems like cockroaches. The room service and hospitality seem poor, with unhelpful staff and even rude receptionists reported. Various reviews also mention a lack of basic amenities, such as clean bed linens and proper toiletries. Additionally, loud disturbances from events and insufficient breakfast options left guests feeling disappointed and like they didn’t get their money’s worth.