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Tilak Nagar, Muzaffarpur | 1.8 km drive to Muzaffarpur Junction Railway Station
152 Ratings, 101 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good Stay
the place was nice everything was proper the services were at time overall the whole stay was really good.
Room: CLUB DELUXE
The hotel needs to improve service
The food is good but the hotel needs to improve service by hiring skilled employees. I stayed in this hotel for four days with my family.
Room: Premium Deluxe
Hotel Simna International has replied on Mon Mar 03 02:36:11 IST 2025
We're glad to hear that you enjoyed the food during your stay. We sincerely apologize for any areas where we fell short. We are actively working on improving staff training .Sincerely, Rahul Banerjee
Average Stay
Room. Pictures of the hotel. Review : the hotel is off the highway near the market place. It has a hotel with restaurant and a banquet hall with a confectionery shop in vicinity. Google takes you to the confectionery shop and the hotel entrance is a few meters away. The room pictures are enclosed. The rooms were average. My room did not have the hot water kettle which i requested a couple of times and the same was installed. It was cold. But no room heater was provided. The hotel did provide only one blanket in the room. I was too done with and did not ask for any additional. The bathroom basis is small. Hardly any space to keep toiletries. The bath had hot water but the hot cold water mixture was malfunctioning which caused inconvenience. It was either very hot water or cold water. Not getting mixed properly. The breakfast restaurant people were good and provided a good edible breakfatt
Room: CLUB DELUXE
Hotel Simna International has replied on Mon Mar 03 02:46:36 IST 2025
We sincerely apologize for any areas where we fell short. Please rest assured that we are making the necessary improvements based on your valuable feedback. Sincerely, Rahul Banerjee
Worst hotel i have ever seen in my life, very bad service. Resturant good
Hotel don’t have clean ness, there is hot water issue and one day they suddenly i ask me to change the room, because they give word to one of there client and than i shifted my room and at night my room was looked from outside door card was not working and whole night i wait for this even in morning also there is no action taken from hotel. Its was worse experience i have ever face. Please don’t suggest any one
Room: Premium Deluxe
Hotel Simna International has replied on Mon Dec 16 01:35:53 IST 2024
Thank you for sharing your feedback. We deeply regret that your experience with us did not meet your expectations. Please accept our sincerest apologies for the issues you encountered, including concerns with cleanliness, hot water, and the inconvenience caused by the room change. This is not the level of service we aim to provide, and we are taking immediate steps to address these matters with our team. We also regret the frustration caused by the room lock issue. Please rest assured that your feedback is invaluable and will help us improve our processes to ensure a better experience for future guests. We are pleased to know that you enjoyed the restaurant, and we hope to have the opportunity to welcome you back and restore your confidence in our services. Thank you again for your feedback. Best regards, Rahul Banerjee
Good Stay
Had a fantastic experience, largely due to the incredible staff. From check-in to check-out, the team went above and beyond to ensure my stay was comfortable and enjoyable. The front desk staff was friendly and professional, offering helpful recommendations for local dining and attractions. Overall, the hotel’s commitment to customer service made my visit truly memorable. I would definitely recommend it to anyone looking for a top-notch experience.
Room: CLUB DELUXE
Hotel Simna International has replied on Mon Dec 16 01:43:22 IST 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that our team played such a key role in making your stay enjoyable and memorable. Providing exceptional service is our top priority, and it's great to know our efforts made a positive impact. We'll be sure to pass along your kind words to the front desk staff. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic experience in the future! Best regards, Rahul Banerjee
Just name is international
businessThe ac wasnt working, washroom wasnt good. Lots of sound from highway it was coming so poor soundproofing. The only thing i liked was the pillow, it was really comfortable. And yes it’s extremely expensive.
Room: Premium Deluxe
Hotel Simna International has replied on Sun Aug 25 02:04:26 IST 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you encountered during your stay, especially with the air conditioning, bathroom, and soundproofing. This is not the standard of experience we aim to provide, and we will address these issues with our maintenance and management teams immediately. We are pleased to hear that you found the pillow comfortable, and we appreciate your kind words about that aspect of your stay. Regarding the pricing, we understand your concerns and will review our rates to ensure they reflect the quality of our offerings. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future, where we can provide you with a much improved experience. Warm regards, Rahul Banerjee
Nice stay
Nice hotel. Friendly staff and the food taste were very good. I would stay in this hotel in my next visit to muzaffarpur
Room: CLUB DELUXE
Hotel Simna International has replied on Wed Aug 14 14:46:39 IST 2024
Thank you for sharing your positive experience! We're delighted to hear that you found our employee and room quality to your satisfaction. We look forward to welcoming you back for another enjoyable stay!
Small room. Delay in service
Very small room bad food delay service bad attitude intercom was not working please avoid as it's zero value for money
Room: CLUB DELUXE
Hotel Simna International has replied on Mon May 27 22:05:20 IST 2024
I'm sorry to hear about your disappointing experience. We take feedback seriously and will address these issues promptly. Our team strives to provide excellent service, and we apologize for falling short during your stay. We'll work to improve in these areas to ensure a better experience for our guests in the future. Thank you for bringing these concerns to our attention.
Good Stay
groupNice rooms in this price. But all rooms are not of same size. Cannot accommodate extra mattress in small room. They do not have couch and put extra 3rd mattress directly on ground.
Room: CLUB DELUXE
Hotel Simna International has replied on Mon May 27 23:45:11 IST 2024
We sincerely appreciate your positive remarks regarding the room pricing. Your suggestion regarding the inclusion of couches has been duly noted and will be taken into consideration for future enhancements. Additionally, we invite you to explore our premium deluxe room, renowned for its spaciousness, which can effortlessly accommodate an additional mattress. Thank you for your feedback.
Good hotel for stay
Good employee and room is also good. Better experience for stay in this hotel
Room: CLUB DELUXE
Hotel Simna International has replied on Sat Apr 20 08:54:38 IST 2024
Thank you for sharing your positive experience! We're delighted to hear that you found our employee and room quality to your satisfaction. We look forward to welcoming you back for another enjoyable stay!
Good Stay
Property nearly 3 km from station easy to reach. Breakfast was pretty good. Cleanliness was also up to the mark.
Room: Premium Deluxe
Hotel Simna International has replied on Sun Mar 24 00:28:45 IST 2024
Thank you for your positive feedback! We're glad you found our property conveniently located. We're glad to know that you liked our breakfast and appreciated our cleanliness standards. We look forward to welcoming you back in the future. Best Regards, Rahul Banerjee
Good service, perfect location
Had an amazing stay and the staff was great. Hospitality is top notch and staff is exceptionally good at making the stay memorable. Their efforts made our stay very special. Looking forward to visiting again.
Room: CLUB DELUXE
Hotel Simna International has replied on Sun Mar 10 22:18:10 IST 2024
Thank you for your glowing review! We're thrilled to hear that you had an amazing stay and that our staff made it memorable for you. We can't wait to welcome you back for another fantastic experience!
Average Stay
Okay
Room: CLUB DELUXE
Hotel Simna International has replied on Fri Mar 15 00:24:56 IST 2024
We appreciate your feedback, and we regret that your stay was only average. Please let us know how we can improve to better meet your expectations in the future. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations on your next visit. Best Regards, Rahul Banerjee
Na
businessLocation is near by railway station and bhagwanpur. Food is very good. Amenities and services are also good
Room: CLUB DELUXE
Hotel Simna International has replied on Tue Feb 20 09:22:20 IST 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed our food and found our amenities and services satisfactory. We strive to provide a great experience for our guests, and we're glad to know we succeeded. We look forward to serving you again in the future! Best Regards, Rahul Banerjee
Very good.
businessVery good room. Food, room service, nice place, parking,.
Room: CLUB DELUXE
Hotel Simna International has replied on Sun Dec 31 09:53:29 IST 2023
Thank you for your positive feedback! We're delighted to hear you enjoyed our room, food, room service, and the overall atmosphere. We appreciate your mention of our parking facilities as well. Looking forward to welcoming you back! Best Regards, Rahul Banerjee
Good place, good hospitality, easy transportation
Good palce for stay, located in market place, easy transportation all good. I suggest to all friends to visit here
Room: CLUB DELUXE
Hotel Simna International has replied on Tue Jan 09 01:09:57 IST 2024
Thank you for sharing your positive experience! We're delighted to hear that you found our location convenient and enjoyed your stay. We look forward to welcoming you and your friends back in the future. Best regards, Rahul Banerjee
Terrible Stay
They asked me extra money for food, although i didn't order anything food from the hotel.
Room: CLUB DELUXE
Hotel Simna International has replied on Sun Dec 17 06:00:45 IST 2023
We sincerely apologize for the confusion and inconvenience you experienced during your stay. It appears there was a human error involving a guest with a similar name staying in a room adjacent to yours, resulting in the restaurant bill being posted to your room. We deeply regret any frustration this may have caused and assure you that corrective measures have been taken to prevent a recurrence. If there's anything we can do to rectify this situation, please feel free to contact us directly. Thank you for bringing this to our attention, and we appreciate your understanding. Best regards, Rahul Banerjee
Average Stay
As per the price charged for hotel room it is too costly compared to tier one cities. Foods are also very costly. Not comfortable to stay. Washroom are not properly cleaned
Room: CLUB DELUXE
Hotel Simna International has replied on Wed Dec 13 05:35:15 IST 2023
Dear guest, thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We'll review our pricing strategy and address the concerns about food costs. Your comments about comfort and washroom cleanliness are taken seriously, and we're working to ensure a more enjoyable experience for our guests. We appreciate your insights and hope to welcome you back with an improved experience. Best regards, Rahul Banerjee
Room, hygiene, food, staff
The room quality was awesome, i ate veg fried rice and the test was awesome, i also took gulab jamun with ice cream that was so yummy, the morning breakfast was also too good. Hotel simna focus room and restaurant hygiene, staff behaviour was very polite i like that.
Room: CLUB DELUXE
Hotel Simna International has replied on Fri Nov 10 07:43:51 IST 2023
Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the room quality. We appreciate your kind words about our focus on hygiene, polite staff behavior, and the overall quality of the morning breakfast. We look forward to welcoming you again at Hotel Simna!
Room, Staff, Hygiene, food
The room is Fantastic all clothes like towels bedsheet pure clean, Staff behaviour is very cooperative, also I had dinner veg thali it was awesome test is yummy 😋, Hotel staff and room service was care about hygiene.
Room: CLUB DELUXE
Hotel Simna International has replied on Mon Oct 30 23:24:26 IST 2023
Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our rooms fantastic and appreciated the cleanliness. It's also heartwarming to know that you found our staff to be cooperative and that you enjoyed the veg thali dinner – we strive to provide delicious and satisfying meals to our guests. Your kind words serve as a testament to our commitment to guest satisfaction and the well-being of our guests. We look forward to welcoming you back in the near future for another delightful stay and delicious meals. Best regards, Rahul Banerjee
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