Comfort and amenities: Guests appreciate comfortable beds, high-quality linens, and well-equipped rooms with features like a mini-bar, desk, and coffee maker.
Service and hospitality: Attentive, friendly, and professional staff contribute to a positive experience, with many reviews praising the helpfulness and welcoming atmosphere.
Food and dining: Good food with good value is often mentioned, with some reviews specifically calling out excellent breakfast or other meals.
Ambiance and decor: A hotel's aesthetic, from a beautiful lobby to stunning views, can significantly impact a guest's impression.