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Akharghat, Muzaffarpur | 2.3 km drive to Muzaffarpur Junction Railway Station
162 Ratings, 44 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Awsm staying
Happy to stay here, such a beautiful place, room is also neat and clean and staff are also understable,
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Mon Nov 10 15:28:29 IST 2025
Dear Kaushal Kumar, Thank you so much for your wonderful review and for rating us 5 stars! We’re delighted to know you had a pleasant stay and appreciated our clean rooms, beautiful surroundings, and helpful staff. Your feedback about the washroom cleanliness is noted, and we’ll make sure to improve further. We look forward to welcoming you again soon for another comfortable stay at Ratna Hotel & Banquet. Warm regards, Fraddy Property Manager Ratna Hotel & Banquet
Good Stay
Room was neat and clean locality was good nice guarding everything was perfect
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Thu Oct 23 14:27:48 IST 2025
Dear Mr. Arun Kumar, Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you found the room neat and clean, and appreciated our location and hospitality. Your satisfaction means a lot to us. We look forward to welcoming you again soon for another comfortable stay at Ratna Hotel and Banquet, Muzaffarpur. Warm regards, Fraddy Property Manager Ratna Hotel & Banquet, Muzaffarpur
Terrible Stay
There is only one staff who handles the hotel, there is no food service, I had to ask repeatedly for any work.
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Thu Oct 23 14:29:39 IST 2025
Dear Ms. Azra Sultana, Thank you for sharing your feedback. We sincerely regret that your stay did not meet expectations. Please accept our apologies for the inconvenience caused due to limited staffing and lack of food service during your visit. Your comments are very valuable to us, and we have already taken steps to improve our service and ensure better guest support going forward. We truly appreciate your honesty, as it helps us serve our guests better. We hope you will give us another opportunity to provide you with a more comfortable and satisfying stay in the future. Warm regards, Fraddy Property Manager Ratna Hotel & Banquet, Muzaffarpur
Average Stay
Water bottles quality very low
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Thu Oct 23 14:31:14 IST 2025
Dear Mr. Shailesh Singh, Thank you for sharing your feedback and rating us. We’re sorry to hear that the quality of the water bottles did not meet your expectations. Your feedback is important to us, and we’ve taken note of your concern to ensure better quality and comfort for our guests in the future. We appreciate your stay with us and hope to serve you again with an improved experience. Warm regards, Fraddy Property Manager Ratna Hotel & Banquet, Muzaffarpur
Excellent Stay
Property food is not available it's very difficult please add food on breakfast it's will good 👍
Room: Triple Room
Ratna Hotel And Banquet has replied on Thu Oct 23 14:33:23 IST 2025
Dear Mr. Murugan K, Thank you so much for rating us 5 stars and sharing your valuable feedback. We’re delighted to know you had an excellent stay with us. We truly appreciate your suggestion regarding food and breakfast service. Your feedback has been noted, and we are working to include in-house food options to make future stays even more comfortable and convenient for our guests. We look forward to welcoming you again soon at Ratna Hotel and Banquet, Muzaffarpur. Warm regards, Fraddy Property Manager Ratna Hotel & Banquet, Muzaffarpur
Excellent Stay
muzaffarpur me sabse best budget hotel Yaha ke mainegar or sabhi staff bahut hi achhe hai or saf safai bhi rahta hai. one call service available ho jata hai very good stay plac muzaffarpur me sabse best budget hotel Yaha ke mainegar or sabhi staff bahut hi achhe hai or saf safai bhi rahta hai. one call service available ho jata hai very good stay place
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Wed Aug 27 15:44:41 IST 2025
Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us! We are truly delighted to hear that you found Ratna Hotel and Banquet to be the best budget hotel in Muzaffarpur. Your appreciation for our cleanliness, one-call service, and the behavior of our staff and management team means a lot to us. At Ratna Hotel, we always strive to provide a comfortable and memorable stay for every guest. We look forward to welcoming you again soon. Your satisfaction is our biggest reward! Warm regards, Fraddy Property Manager Ratna Hotel and Banquet, Muzaffarpur
Poor Stay
Location is average there is no food at the property. They have no restaurant. The staff is also average. they give you RO water in the room. If you asked for Branded bottles, they will charge you ₹25 per bottle.
Room: Triple Room
Ratna Hotel And Banquet has replied on Wed Aug 27 15:49:29 IST 2025
Dear Guest, Thank you for sharing your feedback. We sincerely appreciate you taking the time to highlight your experience during your stay at Ratna Hotel and Banquet. We regret to hear that certain aspects of your stay did not meet your expectations. While we currently do not have an in-house restaurant, we do offer room service options and are actively working towards enhancing our food facilities for a better guest experience. Regarding water, we provide complimentary RO water in rooms as a sustainable and hygienic option, and for guests preferring bottled mineral water, we offer it at a nominal charge as per standard pricing. We also take your comments about the staff and location seriously and will use your feedback to improve our service and guest experience further. We hope to have the opportunity to serve you better in the future. Warm regards, Fraddy Property Manager Ratna Hotel and Banquet, Muzaffarpur
Good Stay
Hotel location is more than 6 km from main highway.. there is no food service at hotel.. spacious parking is available.. overall average experience at hotel
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Mon Aug 18 15:44:57 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re glad you appreciated our spacious parking and took the time to note your experience. We understand that our location may feel a bit off-route for some guests, and we’re continuously working to improve accessibility and signage. We also acknowledge your concern about the absence of food service, and we’re actively considering options to enhance our in-house dining facilities in the future. Your input is valuable in helping us improve, and we hope to serve you better on your next visit. Warm regards, Fraddy Property Manager Ratna Hotel and Banquet
Bad experince
Worst experience ever. Washroom not working/ Room was having bad smell/ Electricity gone for more than 30 minute/ No power backup/Dirty bedsheet/Pillow/No soap in Washroom
Room: Triple Room
Ratna Hotel And Banquet has replied on Mon Aug 18 15:48:34 IST 2025
Dear Guest, We sincerely apologize for the experience you had during your stay. Your feedback is deeply concerning, and it is clear that we fell short of providing the comfort and service we aim to offer every guest. Issues like a non-functional washroom, unclean linens, bad odor, lack of toiletries, and power failure without proper backup are unacceptable, and we take your comments very seriously. We are currently investigating this matter with our housekeeping and maintenance teams to ensure immediate corrective actions are taken. We genuinely regret the inconvenience caused and assure you this is not the standard we uphold at Ratna Hotel and Banquet. We hope you might consider giving us another opportunity to provide you with the quality stay you deserve. Warm regards, Fraddy Property Manager Ratna Hotel and Banquet
best hotel in Muzzfarpur couple friendly hotel hai aap sab ja sakte hai
Best hotel in Muzzfarpur nyc experience couple ke ley best hotel hai 👍 acha hai all staff behave good
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Mon Aug 18 15:49:27 IST 2025
Dear Guest, Thank you so much for your kind words! We're truly delighted to hear that you had a nice experience and found our hotel to be the best choice in Muzaffarpur, especially for couples. Your appreciation of our staff’s behavior means a lot to us. We look forward to welcoming you again soon for another comfortable and enjoyable stay. Warm regards, Fraddy Property Manager Ratna Hotel and Banquet
Average Stay
yes
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Wed Aug 27 15:51:14 IST 2025
THANK YOU
Excellent Stay
It's fantastic stay with staff behaviour
Room: Triple Room
Ratna Hotel And Banquet has replied on Mon Aug 18 15:54:10 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and appreciated our staff’s behavior. Your kind words mean a lot to us and motivate the entire team. We look forward to welcoming you again soon! Warm regards, Fraddy Property Manager Ratna Hotel and Banquet
Excellent Stay
very nice behaviour by Mukesh Kumar .I will comeback once again.
Room: Triple Room
Ratna Hotel And Banquet has replied on Mon Aug 18 15:53:44 IST 2025
Dear Guest, Thank you so much for your kind feedback! We're delighted to hear that you had a great experience, and we truly appreciate your special mention of Mukesh Kumar. We'll make sure he is recognized for his excellent service. We look forward to welcoming you back again soon! Warm regards, Fraddy Property Manager Ratna Hotel and Banquet
Amazing Experience
My stay at Ratna Hotel was nothing short of exceptional! From the moment we arrived, we were welcomed with warm smiles and outstanding hospitality. This hotel is truly the perfect destination for couples looking for a romantic escape. The ambiance was serene and luxurious, creating the ideal atmosphere for relaxation and quality time. Our room was beautifully decorated, offering stunning views and every comfort we could imagine. The cozy lighting, plush bedding, and thoughtful touches made it feel so special. The dining experience was equally impressive. The romantic candlelit dinner setup was unforgettable, and the food was absolutely delicious. Every dish was crafted with care, and the service was impeccable. We also enjoyed the spa services, which were incredibly relaxing and added to the overall sense of tranquility. The hotel’s location was perfect—private yet close enough to explore nearby attractions. What truly stood out was the attention to detail and the staff's genuine care for our comfort. They went above and beyond to make our stay memorable. I highly recommend [Hotel Name] to any couple looking for a perfect blend of luxury, comfort, and romance. Can’t wait to visit again!
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Mon Mar 03 19:42:35 IST 2025
Thank you so much for your wonderful review! We are thrilled to hear that your stay at Ratna Hotel was so exceptional and that you had such a memorable experience. It’s great to know that the ambiance, room, dining, and spa services met your expectations, and that our staff's hospitality made your stay even more special. Your kind words mean the world to us, and we are so grateful for your recommendation. We can’t wait to welcome you back for another unforgettable visit. See you again soon! Thanks and Regards Fraddy
Average stay
First of all it was a banquet hall with some rooms secondly the washroom was below par, room felt like not opened for ages, lastly there was literally no room service available like not even a way to call them
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Mon Mar 03 19:43:51 IST 2025
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience at our hotel did not meet your expectations. We understand your concerns regarding the washroom, room condition, and lack of room service, and we sincerely apologize for any inconvenience this may have caused. Your comments are invaluable, and we will address these issues with our team to ensure improvements are made for future guests. We appreciate your input and hope to have the opportunity to welcome you back and provide a more comfortable stay. Thanks and Regards Fraddy
Good Stay
Hotel staff specially manager mukesh ji is very helpful. Room is neat and clean. If restaurant is open at this hotel, it can be excellent. Price also should be reasonable. Thanks
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Wed Jan 29 15:06:06 IST 2025
Dear Tialk Singh, Thank you for your feedback! We're delighted to hear that you had a good stay and appreciated the helpfulness of our staff, especially Manager Mukesh. We’re also glad that you found your room to be clean and comfortable. We appreciate your suggestion about the restaurant, and we’ll certainly take that into consideration. Your comments about pricing are also valuable to us as we continue to improve. We look forward to welcoming you back soon! Best regards, Fraddy
Good Stay
It was a nice stay there at ratna hotel and banquet. Though there was no provision for food, but overall the staffs are good.
Room: Triple Room
Ratna Hotel And Banquet has replied on Tue Jan 21 19:42:39 IST 2025
Thank you for your kind feedback, Chinmay! We're delighted to hear you had a pleasant stay and appreciated our staff. We understand the absence of food options was a bit of an inconvenience, and we’ll certainly consider this for future improvements. We hope to have the opportunity to welcome you back to Ratna Hotel and Banquet soon! Thanks and Regards Fraddy
Good Stay
Supportive staff. And. Spacious room. But no fooding.
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Tue Jan 21 19:40:41 IST 2025
Thank you for your feedback, Surendra. We’re glad to hear you had a good stay and appreciated our supportive staff and spacious rooms. We apologize for the lack of food options during your visit and will take your comments into consideration for improvement. We hope to welcome you again soon! Thanks and Regards Fraddy
Excellent Stay
Very polite staff. Decent location. Nice, clean. Good food.
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Tue Dec 24 16:50:31 IST 2024
Thank you, Abdul Aleem, for your kind words! We're delighted to hear that you had an excellent stay with us. It's great to know that you appreciated our polite staff, the location, and the cleanliness of the property. We're also glad you enjoyed the food. We look forward to welcoming you again in the future! Thanks and Regards Fraddy
All over good ratna hotel
All over good staff behaviour is good good cleaning good room interior more space for wedding every thing is good
Room: Double Room with Balcony
Ratna Hotel And Banquet has replied on Wed Dec 04 15:56:53 IST 2024
Thank you for your kind review, Nitesh Kumar! We're thrilled to hear that you had a great experience at Ratna Hotel. We're proud of our staff, cleanliness, and spacious rooms, and we appreciate you recognizing these efforts. It’s wonderful to know that you found the space suitable for weddings as well. We look forward to welcoming you again in the future! Thanks and Regards Fraddy
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