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Mathpurena, Raipur, Chhattisgarh | 2 minutes walk to Shri Ganesh Vinayak Eye Hospital
140 Ratings, 45 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good
All the services, food and amenities are nice. The staff are so kind. I found the property location from MMT.
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Sat Oct 04 16:33:54 IST 2025
Dear Mr Dinesh Sahu,Thank you for your feedback We're glad you enjoyed our services, food, amenities, and kind staff We're happy MMT helped you find us We’ll work on improving cleanliness and hope to welcome you again soon.
Poor Stay
we are booking a hotel and service treated as a lodge. The room and bedsheet are also not cleaned. In a complimentary breakfast only two things are Tea Bread toast with Either Puri baji or Poha.
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Sat Oct 04 16:33:00 IST 2025
Dear Mr Asghar Abbas,We’re sorry to hear that your experience did not meet expectations Your feedback regarding cleanliness and breakfast options is important to us, and we will work on improving these areas Thank you for sharing your concerns.
Poor Stay
No wifi inside the room, no network inside the rooms,bathroom smells terrible,chargeing sockets are not working properly, tv remote not functional.
Room: Deluxe Twin Bed
HOTEL SHIVGANGA COMFORT ZONE has replied on Sat Oct 04 16:31:59 IST 2025
Dear Mr Purnendu Kar,We’re sorry to hear about the issues you faced with Wi-Fi, network, bathroom, and room facilities Your feedback is important, and we’ll work on addressing these problems to improve our guests’ experience Thank you for bringing this to our attention.
Good Stay
The stay was good and all the hotel staff were supportive and cleanliness & hygiene was maintained in the rooms . The food was good too
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Sep 23 16:51:48 IST 2025
Dear Ms Nehal Barua,Thank you for your wonderful feedback We're happy to hear you had a good stay and appreciated our supportive staff, cleanliness, and food Looking forward to welcoming you again.
Good Stay
Food is not that good. For namesake the restaurant is there. Not good condition in restaurant. Bar is opened in ground floor.Drinks are also serving in room.
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Jul 08 17:53:27 IST 2025
Dear Mr A.S.K. RAJA,Thank you for sharing your feedback. We’re sorry to hear that the restaurant and food quality did not meet your expectations Your comments regarding the condition of the restaurant and in-room drink service have been noted We'll work on improving these aspects to provide a better experience for our guests.
Excellent Stay
it's a good place, clean and beautiful The staff is also good. it's a good place it's a good place, clean and beautiful The staff is also good. it's a good place
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Jul 08 17:54:19 IST 2025
Dear Mr hindesh Yadav,Thank you for your kind words We're glad you enjoyed the clean and beautiful surroundings and appreciated our staff Looking forward to welcoming you again.
Good Stay
Everything was great but Tha pillow cover was dirty That why i give 4 start Otherwise Everything was great
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Jul 08 17:56:20 IST 2025
Dear Mr ASHWIN YADAV,Thank you for your feedback and the 4-star rating We're glad you enjoyed your stay overall Apologies for the issue with the pillow cover we’ll ensure better attention to detail next time Looking forward to welcoming you again.
Good Stay
Good response by staff
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Aug 25 17:54:47 IST 2025
Dear Mr Sagar Devnath,Thank you for your kind words. We’re glad our staff could make your stay pleasant and look forward to welcoming you again.
Average Stay
Stay was comfortable, view was good, ambience was ok. I booked complimentary breakfast but loads of choas happen as they can only give two food items. Either sandwich, toast or poori bhaji.
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Aug 25 17:48:41 IST 2025
Dear Mr Rishabh Kumar,Thank you for sharing your feedback. We are glad to know you had a comfortable stay and enjoyed the view. We regret the inconvenience caused during breakfast service and will work on improving the variety and experience for our guests. We hope to welcome you again for a better stay.
business visit to Raipur
nice stay. location is central and can travel any where. nice and promt service. room service also good.
Room: Executive Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:38:30 IST 2025
Dear Mr Anand Bhavsar,Thank you for your wonderful feedback We’re glad you enjoyed our central location and prompt service Looking forward to welcoming you again.
Good Stay
Good parking space
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:35:15 IST 2025
Dear Mr Sagar Devnath,Thank you for appreciating our parking facilities We look forward to your next visit.
Good Stay
Stay was good. Staffs are good
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:33:58 IST 2025
Dear Mr Sagar Devnath,Thank you for your kind words We’re glad you had a good stay and appreciated our staff We look forward to welcoming you again.
Average Stay
Not required
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:32:46 IST 2025
Dear Mr Siddharth Kumar,,Thank you for staying with us We appreciate your feedback and hope to make your next visit even better.
Good Stay
Hotel location is not updated in google map. Parking and services are to good. But very bad smell in wash room. Exacaust fan is not working.
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:31:08 IST 2025
Dear Mr Vishal Singh,Thank you for your feedback We apologize for the inconvenience caused by the washroom odor and exhaust fan issue We’ve noted your comment about the location on Google Maps and will work on updating it We appreciate your positive remarks about parking and service.
t
Decent stay with good price. Comfortable and spacious room.Staff are well behaved and parking was good.
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:27:45 IST 2025
Dear Mr Vishal Singh,Thank you for your kind words We’re happy you had a comfortable stay and appreciated our staff and facilities We look forward to welcoming you again.
Poor Stay
Not upto the mark as described, the food was expensive, they charge in complimentary breakfast, the food provided during breakfast was not fresh
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Apr 03 17:56:42 IST 2025
Dear Mr Ethicare Services,We’re sorry to hear about your experience. Your feedback is important, and we’ll work on improving the quality of our food and services. We appreciate your input and hope to serve you better in the future.
Terrible Stay
Unexpectedly the worst stay. Room mirrors were dirty, room has hair strains of previous guest. No water bottles were placed in the room. The room has insects. Spit marks were on the wall. Found hair strain in curd bowl. Tea cups were filthy. We booked the room for double occupancy but there was only single occupancy amenities placed. We called them immediately after checking in for cleaning issues but they simply said we don't have another room and they didn't even cleaned the room the taste of the food was ok.
Room: Deluxe King Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Feb 11 15:23:38 IST 2025
Dear Mr Mohit Kumar,We're truly sorry for your experience. This is not the standard we strive for, and we sincerely apologize for the inconvenience. Your feedback is valuable, and we will address these issues with our team to ensure better service in the future.
Excellent Stay
People of chatisgrah are very nice, i personally got a lot comfort at shivganga hotel with very good staff working there, theycare friendly, overall quite satisfactory. Me in white t shirt rt side
Room: Deluxe King Size AC
HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Dec 30 17:43:42 IST 2024
Dear Mr Syed Zahid Hussain,It’s great to hear that you had a comfortable stay at Shivganga Hotel and had a positive experience with the friendly staff. It’s always nice to feel well taken care of! If you need any more help or have feedback to share, feel free to reach out.
Good Stay
if i get a chance to visit raipur next time, i would definitely like to avail the services of your hotel. thank you❣️
Room: Deluxe King Size AC
HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Dec 30 17:44:25 IST 2024
Dear Mr Chootelal Yadav,Thank you so much for your kind words! We're delighted to hear that you'd consider staying with us again in the future. We look forward to welcoming you back to Shivganga Hotel if you visit Raipur again. Safe travels, and see you next time! ❣️
Average Stay
familyRoom size was good but cleaning and services not up to the mark. Also location was slightly not good
Room: Super Deluxe Room
HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Sep 23 16:50:33 IST 2025
Dear Mr Sp Tiwari,Thank you for your honest feedback We’re glad you liked the room size but apologize for the cleaning and service issues, as well as the location concerns We’ll work on improving these aspects to make your next stay better.
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