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Review Of HOTEL SHIVGANGA COMFORT ZONE0123401234

Mathpurena, Raipur, Chhattisgarh | 2 minutes walk to Shri Ganesh Vinayak Eye Hospital

    User Rating & Reviews

    • everyone
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    3.8
    Very Good

    132 Ratings, 43 Reviews

    excellent
    27%
    very good
    42%
    average
    19%
    poor
    4%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 1
    • 4
    • 5
    • 4
    • 4
    • 5
    • 3

    Rating Categories

    • Location2.9
    • Cleanliness4.2
    • Room4.5
    • Food2.7
    • Value For Money3.7
    • Facilities2.5
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    Reviews Summary

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    The property offers reasonably spacious rooms and a friendly staff, making the stay somewhat comfortable. However, cleanliness seems to be a major concern with several guests reporting dirty mirrors, hair in curd, and unclean crockery. The food is described as average, and there's dissatisfaction over the breakfast quality and variety, with additional charges being mentioned. While it's close to hospitals, access roads are in poor condition.

    Sort by:

    Positive first
    2.0

    Poor Stay

    purnendu k.

    No wifi inside the room, no network inside the rooms,bathroom smells terrible,chargeing sockets are not working properly, tv remote not functional.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Twin Bed

    4.0

    Good Stay

    nehal b.

    The stay was good and all the hotel staff were supportive and cleanliness & hygiene was maintained in the rooms . The food was good too

    Travel Month: Sep 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Sep 23 16:51:48 IST 2025

    Dear Ms Nehal Barua,Thank you for your wonderful feedback We're happy to hear you had a good stay and appreciated our supportive staff, cleanliness, and food Looking forward to welcoming you again.

    4.0

    Good Stay

    a.s.k. r.business

    Food is not that good. For namesake the restaurant is there. Not good condition in restaurant. Bar is opened in ground floor.Drinks are also serving in room.

    Travel Month: Jun 2025

    Room: Deluxe King Room

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    HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Jul 08 17:53:27 IST 2025

    Dear Mr A.S.K. RAJA,Thank you for sharing your feedback. We’re sorry to hear that the restaurant and food quality did not meet your expectations Your comments regarding the condition of the restaurant and in-room drink service have been noted We'll work on improving these aspects to provide a better experience for our guests.

    5.0

    Excellent Stay

    hindesh y.business

    it's a good place, clean and beautiful The staff is also good. it's a good place it's a good place, clean and beautiful The staff is also good. it's a good place

    Travel Month: Jun 2025

    Room: Deluxe King Room

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    HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Jul 08 17:54:19 IST 2025

    Dear Mr hindesh Yadav,Thank you for your kind words We're glad you enjoyed the clean and beautiful surroundings and appreciated our staff Looking forward to welcoming you again.

    4.0

    Good Stay

    ashwin y.

    Everything was great but Tha pillow cover was dirty That why i give 4 start Otherwise Everything was great

    Travel Month: Jun 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Jul 08 17:56:20 IST 2025

    Dear Mr ASHWIN YADAV,Thank you for your feedback and the 4-star rating We're glad you enjoyed your stay overall Apologies for the issue with the pillow cover we’ll ensure better attention to detail next time Looking forward to welcoming you again.

    4.0

    Good Stay

    sagar d.

    Good response by staff

    Travel Month: May 2025 (6-Night Stay)

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Aug 25 17:54:47 IST 2025

    Dear Mr Sagar Devnath,Thank you for your kind words. We’re glad our staff could make your stay pleasant and look forward to welcoming you again.

    3.0

    Average Stay

    rishabh k.

    Stay was comfortable, view was good, ambience was ok. I booked complimentary breakfast but loads of choas happen as they can only give two food items. Either sandwich, toast or poori bhaji.

    Travel Month: May 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Aug 25 17:48:41 IST 2025

    Dear Mr Rishabh Kumar,Thank you for sharing your feedback. We are glad to know you had a comfortable stay and enjoyed the view. We regret the inconvenience caused during breakfast service and will work on improving the variety and experience for our guests. We hope to welcome you again for a better stay.

    4.0

    business visit to Raipur

    anand b.business

    nice stay. location is central and can travel any where. nice and promt service. room service also good.

    Travel Month: May 2025

    Room: Executive Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:38:30 IST 2025

    Dear Mr Anand Bhavsar,Thank you for your wonderful feedback We’re glad you enjoyed our central location and prompt service Looking forward to welcoming you again.

    4.0

    Good Stay

    sagar d.

    Good parking space

    Travel Month: May 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:35:15 IST 2025

    Dear Mr Sagar Devnath,Thank you for appreciating our parking facilities We look forward to your next visit.

    4.0

    Good Stay

    sagar d.

    Stay was good. Staffs are good

    Travel Month: May 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:33:58 IST 2025

    Dear Mr Sagar Devnath,Thank you for your kind words We’re glad you had a good stay and appreciated our staff We look forward to welcoming you again.

    3.0

    Average Stay

    siddharth.

    Not required

    Travel Month: May 2025 (6-Night Stay)

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:32:46 IST 2025

    Dear Mr Siddharth Kumar,,Thank you for staying with us We appreciate your feedback and hope to make your next visit even better.

    4.0

    Good Stay

    vishal s.

    Hotel location is not updated in google map. Parking and services are to good. But very bad smell in wash room. Exacaust fan is not working.

    Travel Month: May 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:31:08 IST 2025

    Dear Mr Vishal Singh,Thank you for your feedback We apologize for the inconvenience caused by the washroom odor and exhaust fan issue We’ve noted your comment about the location on Google Maps and will work on updating it We appreciate your positive remarks about parking and service.

    4.0

    t

    vishal s.family

    Decent stay with good price. Comfortable and spacious room.Staff are well behaved and parking was good.

    Travel Month: May 2025

    Room: Deluxe King Room

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    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:27:45 IST 2025

    Dear Mr Vishal Singh,Thank you for your kind words We’re happy you had a comfortable stay and appreciated our staff and facilities We look forward to welcoming you again.

    2.0

    Poor Stay

    ethicare s.solo

    Not upto the mark as described, the food was expensive, they charge in complimentary breakfast, the food provided during breakfast was not fresh

    Travel Month: Mar 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Apr 03 17:56:42 IST 2025

    Dear Mr Ethicare Services,We’re sorry to hear about your experience. Your feedback is important, and we’ll work on improving the quality of our food and services. We appreciate your input and hope to serve you better in the future.

    1.0

    Terrible Stay

    mohit k.

    Unexpectedly the worst stay. Room mirrors were dirty, room has hair strains of previous guest. No water bottles were placed in the room. The room has insects. Spit marks were on the wall. Found hair strain in curd bowl. Tea cups were filthy. We booked the room for double occupancy but there was only single occupancy amenities placed. We called them immediately after checking in for cleaning issues but they simply said we don't have another room and they didn't even cleaned the room the taste of the food was ok.

    Travel Month: Feb 2025

    Room: Deluxe King Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Feb 11 15:23:38 IST 2025

    Dear Mr Mohit Kumar,We're truly sorry for your experience. This is not the standard we strive for, and we sincerely apologize for the inconvenience. Your feedback is valuable, and we will address these issues with our team to ensure better service in the future.

    5.0

    Excellent Stay

    syed z.

    People of chatisgrah are very nice, i personally got a lot comfort at shivganga hotel with very good staff working there, theycare friendly, overall quite satisfactory. Me in white t shirt rt side

    Travel Month: Nov 2024 (6-Night Stay)

    Room: Deluxe King Size AC

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    HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Dec 30 17:43:42 IST 2024

    Dear Mr Syed Zahid Hussain,It’s great to hear that you had a comfortable stay at Shivganga Hotel and had a positive experience with the friendly staff. It’s always nice to feel well taken care of! If you need any more help or have feedback to share, feel free to reach out.

    4.0

    Good Stay

    chootelal.loyalty-icon

    if i get a chance to visit raipur next time, i would definitely like to avail the services of your hotel. thank you❣️

    Travel Month: Nov 2024 (6-Night Stay)

    Room: Deluxe King Size AC

    HOTEL SHIVGANGA COMFORT ZONE has replied on Mon Dec 30 17:44:25 IST 2024

    Dear Mr Chootelal Yadav,Thank you so much for your kind words! We're delighted to hear that you'd consider staying with us again in the future. We look forward to welcoming you back to Shivganga Hotel if you visit Raipur again. Safe travels, and see you next time! ❣️

    3.0

    Average Stay

    sp t.loyalty-iconfamily

    Room size was good but cleaning and services not up to the mark. Also location was slightly not good

    Travel Month: Oct 2024

    Room: Super Deluxe Room

    HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Sep 23 16:50:33 IST 2025

    Dear Mr Sp Tiwari,Thank you for your honest feedback We’re glad you liked the room size but apologize for the cleaning and service issues, as well as the location concerns We’ll work on improving these aspects to make your next stay better.

    4.0

    Nice hotel for short stays

    shaasvata v.loyalty-iconbusiness

    Good size rooms. Small washroom, good staff behaviour. Overall a good stay with decent quality of food

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe King Size AC

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    HOTEL SHIVGANGA COMFORT ZONE has replied on Thu Aug 21 17:51:17 IST 2025

    Dear Ms Shaasvata Vishal,Thank you for your feedback We’re glad you enjoyed the room size, staff behavior, and food quality We look forward to welcoming you again.

    1.0

    Negative review example: “the staff at the hotel was extremely rude and unhelpful. They made me feel unwelcome throughout my stay

    suraj s.business

    Negative review example: “the staff at the hotel was extremely rude and unhelpful. They made me feel unwelcome throughout my stay

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Deluxe Twin Bed AC

    HOTEL SHIVGANGA COMFORT ZONE has replied on Tue Sep 23 16:45:10 IST 2025

    Dear Mr Suraj Sharma,Thank you for sharing your feedback We're very sorry to hear about your experience This is not the standard we strive for, and we sincerely apologize for the behavior you encountered Your comments will be shared with the team for immediate attention and improvement.

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