Guests have reported significant issues with cleanliness and maintenance at this property, particularly highlighting unkempt bathrooms, dirty linens, and a prevalence of mosquitoes. Many expressed dissatisfaction with the staff's response and overall service quality, noting rude behavior and slow room service. While the location near the old bus stand is convenient, the property falls short in amenities and safety, with complaints about power outages and lack of basic toiletries. Some mentioned the food was good, but many felt the costs were unjustified for the overall experience.