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Atla, Tarapith | 9 minutes walk to Tarapith Temple
55 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has some positives, like a good location just 5 minutes from the Tara Ma temple and decent room service. However, numerous guests faced serious issues including damp and unclean rooms, broken toilet facilities, and an unbearable smell near gutters. Complaints about high prices, misleading images, and insufficient hygiene were common, making for a disappointing experience overall. Highlights include friendly staff, but maintenance and cleanliness seem to be major concerns.
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Poor Stay
Location was average, no parking facility and no AC remote,No TV in room,only one towel provided..in room
Room: Standard Room
Terrible Stay
Worst stay ..I will suggest not to stay here ..no words to describe the worst feeling of my stay
Room: Standard Room
Hotel Shantinivas has replied on Wed Sep 10 15:13:43 IST 2025
Dear Nishikant Singh, Thank you for taking the time to share your experience with us. We truly regret to hear that your stay did not meet your expectations. We apologize if we fell short in any aspect of your visit, as it is always our intention to provide a comfortable and pleasant experience for every guest. Your feedback is taken seriously and has been shared with the concerned teams for review. We would appreciate the opportunity to understand more about your concerns so we can address them appropriately and ensure improvements are made. Should you be open to it, we invite you to reach out to us directly so we can discuss your experience in more detail. We hope to have the opportunity to welcome you again in the future. Warm regards, Reservation Manager. Hotel Shantinivas.
appearances
nice behaviour of all staff this is major but there is a Lil occoured which is bed was dirty when u check in tv ist working
Room: Standard Room
Hotel Shantinivas
Dear Apurba Bachar, Thank you for appreciating the behavior of our staff — it truly means a lot to us. We apologize for the inconvenience you faced with the bed cleanliness and TV issue during check-in. Please note, as per our hotel policy, bedsheets are changed every day, and we’re addressing this lapse with our housekeeping team. We appreciate your feedback and look forward to serving you better next time. Warm regards, Reservation Manager. Hotel Shantinivas.
Poor Stay
Hotel not looks like same as online shown. No personal parking n wi fi services Room service is very very poor Hotel manager is not behaved properly Plz don’t book this hotel as my personal opinion
Room: Standard Room
Hotel Shantinivas has replied on Thu Aug 21 16:17:43 IST 2025
Dear PRITI GUPTA, We’re very sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience caused regarding the room presentation, parking, Wi-Fi services, and staff behavior. Your concerns have been taken seriously and shared with the respective departments for immediate improvement. We truly regret that we could not deliver the level of service we aim for, and we appreciate your honest feedback. Should you reconsider staying with us in the future, we’d welcome the chance to provide you with a much better experience. Sincerely, Reservation Manager. Hotel Shantinivas.
pathetic
Very bad environment, very bad rooms no parking space dirty pillows and bedsheets,
Room: Deluxe
Hotel Shantinivas
Dear Twid Bhattacharya, We’re truly sorry to hear about your disappointing experience. We sincerely apologize for the issues you faced with cleanliness, room condition, and parking availability. Your feedback has been shared with our housekeeping and management teams for immediate action. Thank you for bringing these concerns to our attention — we are committed to making improvements and hope to have the chance to serve you better in the future. Sincerely, Reservation Manager. Hotel Shantinivas.
Worst ex
so I have a book to couple room so for that the Tom the room was two dirty for the they have a just a ground floor to rooms okay and they are room was too dirty this Milly one and there like the bed was too dirty as well in fact in the washroom there was no water in the in the basin and the fluff as well. additionally you can't see any signal on your phone on inside the hotel and effective their Wi-Fi is also not working the Wi-Fi also didn't work
Room: Standard Room
Hotel Shantinivas
Dear Tushar, We’re truly sorry to hear about the issues you faced during your stay. Cleanliness, basic amenities, and connectivity are essential, and we sincerely apologize for falling short on these fronts. Your concerns regarding the room condition, water supply, and Wi-Fi have been taken seriously and shared with the respective teams for urgent action. Thank you for bringing this to our attention — we’re committed to improving. Your feedback motivates us to keep providing excellent experiences. We look forward to welcoming you back soon! Warm regards, Reservation Manager. Hotel Shantinivas.
Average
Provide Ground floor, where there is no internet. At the time of breakfast, nobody entertain me. I ask personally . Price and room quality not matched . Room quality poor. only AC quality is good .
Room: Standard Room
Hotel Shantinivas has replied on Wed Jul 09 13:44:24 IST 2025
We’re truly sorry to hear about your experience and apologize for the inconvenience caused. Your feedback regarding the internet connectivity, breakfast service, and room quality has been noted and will be shared with the concerned team for immediate attention. We always aim to ensure a comfortable and satisfying stay, and it’s disappointing to know we fell short this time. Thank you for appreciating the AC quality. We hope to have the opportunity to serve you better in the future.
Poor Stay
Stayed there for a day, we booked standard ac rooms and were given rooms in the ground floor. Rooms were damp, toilet door were not operating properly. Toilet window glass was broken. And too much mosquitoes. I will not recommend this hotel. It was a pathetic stay and we were waiting for the morning so that we could leave this place asap. And the price they charged are too high.
Room: Standard Room
Hotel Shantinivas has replied on Sat Sep 06 15:13:17 IST 2025
Dear Ansuman Sen, Thank you for sharing your feedback. We’re truly disappointed to hear about your experience and regret that your stay did not meet expectations. The issues you mentioned regarding room dampness, toilet maintenance, broken window glass, and mosquito presence are being taken seriously and have been reported to our maintenance and housekeeping teams for immediate attention. We understand your concerns about the value for the price paid, and we sincerely apologize for the discomfort caused. Guest satisfaction is very important to us, and your feedback will help us take the necessary steps to improve. Thank you once again for bringing this to our attention. We hope to have the opportunity to provide you with a much better experience in the future. Warm regards, Reservation Manager. Hotel Shantinivas.
not that good stay
Though its written that breakfast is complimentary but still they charged me for the breakfast bad experience
Room: Standard Room
Hotel Shantinivas has replied on Fri Sep 12 13:39:43 IST 2025
Dear Shubham jaiswal, Thank you for sharing your feedback. We sincerely apologise for the inconvenience you experienced regarding the breakfast charge. As per our policy, complimentary breakfast is applicable only for bookings that include it in the package. In some cases, if the booking does not mention breakfast as included, charges may apply. We understand your concern and encourage guests to confirm package inclusions at check-in or with our reception team to avoid any confusion. Your feedback is valuable, and we will review this matter internally to ensure better clarity for future guests. we look forward to welcoming you back for another wonderful stay. Warm regards, Reservation Manager. Hotel Shantinivas.
Average Stay
Room was good but inside toilet water not working. Even mosquito machine not working. Room service was too good.
Room: Standard Room
Hotel Shantinivas has replied on Sat Sep 06 15:19:42 IST 2025
Dear Sanjoy Sikder, Thank you for your feedback. We're glad to hear you liked the room and appreciated our room service. However, we regret the inconvenience caused by the water issue in the toilet and the non-functional mosquito machine. Your concerns have been noted and shared with our maintenance team for immediate action. We appreciate your honest feedback and hope to welcome you again with an improved experience. Warm regards, Reservation Manager. Hotel Shantinivas.
Worst hotel in the area.
worst experience ever, they show beautiful images in apps, but reality is extremely different. There hotel is way lowest quality like lodges, untidy, bad smell near gutter, bad washrooms. The smell was horrible. I had to book a different hotel immediately without any refund for my family. Don't book this property if you are with family.
Room: Standard Room
Terrible Stay
Hotel shantinivas, tarapith is extremely bad experience, and doing false advertisement online. Their hotel is situated near a large gutter and smell is worst in each room. Don't book this hotel and its massively overpriced than in person.
Room: Standard Room
Good Stay
Clean rooms, gud staff and good location must stay
Room: Standard Room
Horrible experience
groupThe hotel doesn't meet the minimum requirement of guests. Room size is 8'x8' and the width of washroom is 3. A/c doesn't work properly. You will not get intercom service in all rooms. All linens are dirty and unhygienic. Some toilet doors couldn't be shut up.
Room: Standard Room
Hotel Shantinivas has replied on Mon Jul 22 11:23:01 IST 2024
Thank you for your honest feedback. I'm sorry to hear that the hotel did not meet your expectations. Issues such as small room size, malfunctioning air conditioning, lack of intercom service, dirty linens, and problematic toilet doors are serious concerns. I hope the management addresses these problems to improve the guest experience.
My mixed experience of hotel shantinivas during my offering to tara
coupleI have mixed experience regarding my stay at hotel shantinivas. The room and bathroom were very small in space. The room maintenance should be improved befitting its price to stay. Otherwise location is good, 5 minutes walking distance to tarapith temple and having good veg and non-veg restaurants beside the hotel. We have completed very good puja to tara ma and also completed puja in 3 adjacent satipeeths ( nandikeswari, phullora and nalateshwari.
Room: Standard Room
Hotel Shantinivas has replied on Mon Jul 22 11:28:42 IST 2024
Thank you for sharing your mixed experience at Hotel Shantinivas. I'm glad to hear that you appreciated the convenient location, especially its proximity to the Tarapith Temple and nearby restaurants. However, it's unfortunate that the room and bathroom size, as well as room maintenance, did not meet your expectations. It's wonderful to know that you had a fulfilling experience with the puja to Tara Ma and the adjacent Satipeeths.
Poor experience
Greatly disappointed. Toilet door problem. Main door problem. No lock system from inside. Very small space. Not worth for such high cost. Poor ventilation system.
Room: Standard Room
Hotel Shantinivas has replied on Mon Jul 22 11:33:20 IST 2024
Thank you for sharing your feedback. I'm sorry to hear about your disappointment with the stay. Issues such as toilet and main door problems, lack of an internal lock system, small space, and poor ventilation are serious concerns, especially given the high cost. I hope the management takes immediate steps to address these issues and improve the overall guest experience.
Hotel shanti niwas pls do not stay
Hotel location is good. Rooms are very durty. Comparing to price facility is ok. But rooms are un higyne and dirty. They do not change the bed sheet and blanket and all roos are full with hairs
Room: Standard Room
Hotel Shantinivas has replied on Mon Jul 22 11:34:53 IST 2024
Thank you for your feedback. I'm glad you found the hotel's location convenient. However, it's disappointing to hear about the cleanliness issues. Dirty and unhygienic rooms, with unchanged bed sheets and blankets, are unacceptable. I hope the hotel management takes your comments seriously and improves their housekeeping standards to provide a better experience for future guests.
Very good room and service. And well also hotel manager and staf good
So very good. And very good service. Very good room and service. And well also hotel manager and staff good beheb
Room: Standard Room
Hotel Shantinivas has replied on Mon Jul 22 11:35:53 IST 2024
Thank you for your feedback! I'm glad to hear that you had a very good experience with excellent service, a good room, and well-behaved hotel manager and staff. Your positive comments are much appreciated!
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