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Idgah Colony, Agra | 5.9 km drive to Taj Mahal
322 Ratings, 145 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property in Mathura has a very good location with easy access to transportation. Guests have praised the delicious and fresh food served at the property. The staff is friendly and cooperative, providing pleasant service. However, some guests have mentioned cleanliness issues in the rooms and bathrooms, as well as maintenance issues like non-functioning ACs and lack of hot water. Overall, a mixed experience with room for improvement.
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Average Stay
Bathroom not good and power is going every time.
Room: SEMI DELUXE AC ROOM
Hotel Sarwan has replied on Thu Sep 11 09:46:07 IST 2025
Thankyou Sir for your review but sir what is the meaning of bathroom is not good appearance not good or look is not good or anything else please clear it and secondly its too much rain is going through out the city that's why power is going and coming for which we have provided genset facility what's else you need sir ?
Poor Stay
Room not good. Some how manage. What is your SOP register the properties on your platform.
Room: SEMI DELUXE AC ROOM
Hotel Sarwan has replied on Wed Aug 27 14:16:15 IST 2025
THANK YOU SIR SORRY TO SAY THAT YOU HAVE BOOKED A SEMI DELUXE ROOM AND WANT THE FACILITIES OF SUPER DELUXE ROOM AND ALWAYS THE STAFF ATTEND YOU AS SOON AS YOU CALL THEM AND I WANT TO SAY THAT THERE SHOULD BE SOP FOR THE GUEST WHO ENTERTAIN THE SERVICE OF THE PROPERTY BECAUSE GUEST LIKE YOU NOT GOOD FOR BUDGET HOTEL YOU ARE GOOD FOR 5 STAR HOTEL SO PLEASE NEXT TIME CHECK THE HOTEL STAR CATEGORY THEN BOOK THE HOTEL BECAUSE MY HOTEL IS A BUDGET CLASS HOTEL NOT A 5 STAR HOTEL
Excellent Stay
Done
Room: Triple Bed Room
Excellent Stay
4
Room: DELUXE ROOM
overall good experience
Can be more great if they improve their ambience. Hospitality is quite good. Advantage is: easily approachable from railway station
Room: SEMI DELUXE AC ROOM
Excellent Stay
Sarwan Hotel Is a strategically located very close to main railway station. It is on a five minutes walk.
Room: STANDARD NON AC ROOM
Let Dow
The room as well as the bathroom was very small compared to the images they displayed. The room was infested with rats. The road in front of the hotel was undergoing construction as well. No provision for food as the canteen was closed. The bedsheets weren't clean. The taps were not working properly, leaking from here and there. It was absolute chaos. All over wouldn't go again.
Room: SEMI DELUXE AC ROOM
Good Stay
overall experience is Good and to improve in cleanness. otherwise Staff behaviour and response is Good.
Room: STANDARD NON AC ROOM|SEMI DELUXE AC ROOM
Below Average
This is super close to station. The staffs are super courteous and helpful. First - there’s no lift in the property. Second - the washroom and bedroom has sub-par fittings, dirty bed sheets, non-functional WiFi, gloomy lights. Third - the roads are dug all around for metro work, cars or auto won’t reach there. The price point is unjustified and I won’t go here again.
Room: Four Bed Family Room
Hotel Sarwan has replied on Mon May 26 18:37:21 IST 2025
Thankyou Sir for your review but as you say we dont have lift for that we have already mentioned that my property is stairs accessible Secondly you are saying about the work done by government of metro can any one do anything in that and till today also cars and auto is reaching to my property Third if my room is dirty did you complaint to my manager if he has not responded to you then only you can say that The whole thing is that in lesser money you need more facilities what you have paid for a family room its only 1500/- and you need the facilities of 5 star hotels Sorry sir but our hotel is budget class hotel so next time i request you not to book a budget class hotel anywhere because that hotel will you fulfill your requirements So you always go to star property
Excellent Stay
Nice and tidy rooms staff and manager is very helpful it is situated near agra cantt railway station
Room: STANDARD NON AC ROOM
Excellent Stay
The location is very good and the food was amazing and above all staff behaviour and cooperation was Excellent.
Room: DELUXE ROOM
Excellent Stay
Staff is very cooperative and rooms are clean good for family
Room: STANDARD NON AC ROOM
Good Stay
Location is near to Agra Cantt Railway station but the outside ambience is ok ok. No lift facility due to which carrying luggage has become difficult
Room: Four Bed Family Room|Triple Bed Room
Excellent Stay
It was very pleasant stay and staff was very supportive and helpful
Room: DELUXE ROOM
Excellent Stay
Clean rooms good food we can say it in this value it is a nice place to stay in agra
Room: STANDARD ROOM
Excellent Stay
Hotel room and toilets are clean and my stay is very good
Room: STANDARD ROOM
Not value for money
Hotel was okay. Had all the basic amenities except wifi. Near to station about 1 km. Checkin and checkout times get strictly followed at hotel.
Room: Triple Bed Room
Excellent Stay
Staff is very helpful and food is also good they serve only vegetarian food
Room: STANDARD ROOM
Excellent Stay
My stay is very good and staff is very helpful
Room: STANDARD ROOM
Excellent Stay
Hotel is very good situated at best location staff is very helpful and my overall experience is very good
Room: STANDARD ROOM
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