our stay started off ok.but we started having issues soon. The TV did not start, and nobody took any initiative. Yesterday, I talked to the manager about extending my stay, and he readily agreed. We went for Mahakal darshan early morning today and as soon as I came back, I was asked to vacate the room without any prior notice. I tried telling the manager that I had confirmed the extension with him, but he did not listen and instead gave my room for a higher tariff to someone else. I requested him to give us another room but he charged me almost double for an economy room. I had to leave the place and was forced to look for a room in a strange city along with my family. And all this was because of the greediness of the hotel manager. Please take necessary action.
Hotel Prakashamm has replied on Tue Apr 01 11:10:49 IST 2025
Dear Sir, the room you were staying in was not vacant at all that day because of the long weekend, that's why we were trying to shift you to the other room with the 2 people occupancy one so that's obvious price would be higher and we didn't gave the room to anyone in higher price and sir you have told us for the extension same day of your check-out as no early notice or one-day before informing policy was followed here , also we we'll try to manage this situation for the future!