While my stay at the hotel was decent, there were a few areas that could use improvement. The staff was friendly but not always efficient, and the room was clean but outdated. The location was convenient, but the noise from the street made it difficult to sleep. The breakfast buffet was average, but there were limited options for those with dietary restrictions. Overall, it was an okay experience, but i wouldn't necessarily choose to stay here again.
Hotel Pleasure Palace, Indore has replied on Sat Jul 22 13:08:55 IST 2023
Dear Guest,
Thank you for sharing your feedback about your recent stay at Hotel Pleasure Palace Indore. We appreciate your honest review, as it helps us identify areas for improvement.
We are glad to know that your overall experience was decent, and you found the staff to be friendly. However, we apologize for any inefficiencies you experienced during your stay. Your feedback will be used to enhance our service quality and ensure a more efficient and seamless experience for our guests.
We take cleanliness seriously, and we are pleased to know that your room was clean. However, we regret that you found the decor to be outdated. We will review our room aesthetics to provide a more modern and comfortable ambiance.
Regarding the location, we understand the importance of convenience, but we apologize for the street noise that affected your sleep. We will explore ways to minimize disturbances for our guests.
We take dietary restrictions seriously and apologize for any limitations you faced with the breakfast buffet. Your feedback will help us diversify our offerings to cater to all guests' needs.
Thank you for your candid review, and we hope you will give us another chance to provide you with an improved and more satisfying stay in the future.
Best regards,
Hotel Pleasure Palace Indore Management