The Location of Pine Cliff Resort in Pahalgam is highly appreciated by guests. The Staff is friendly, helpful, and professional. Guests have praised the Food & Dining quality and taste, with special mentions for the cook Nisar. The Room quality is good, with spacious and clean rooms. The Cleanliness of the property is also appreciated. However, some guests have faced issues with hot water supply, power cuts, and broken windows/doors. Overall, Pine Cliff Resort is a good option for a comfortable stay in Pahalgam.
Location
The property's location is highly appreciated by guests. It is situated amidst beautiful pine woods and surrounded by mountains, streams, and valleys. The property is away from the hustle and bustle of the city, providing a serene and calm environment. The property is located at a convenient distance from the main market, making it easily accessible for guests. Guests have also mentioned that the location is perfect for sightseeing and outdoor activities.
Staff
The staff at the property is highly praised by guests for their helpful and friendly nature. Guests have mentioned that the staff is accommodating and goes out of their way to make the guests' stay comfortable. The staff is also polite and soft-spoken. Guests have appreciated the prompt service provided by the staff. The chef at the property is also highly praised for his delicious food and courteous behavior.
Food & Dining
Guests have highly appreciated the food and dining experience at the property. The food is delicious and the chef is highly skilled. Guests have mentioned that the food is customized to their liking and the quality and quantity are both good. The dining area is also well-maintained and clean. Guests have also mentioned that the property provides a variety of food options to choose from.
Room
Guests have mentioned that the rooms at the property are spacious, clean, and well-maintained. The mattresses are comfortable and well-insulated, providing warmth during cold weather. The view from the rooms is also highly appreciated by guests. However, some guests have mentioned that the top floor rooms are small in size. Overall, guests have had a comfortable and pleasant stay in the rooms.
Cleanliness
Guests have praised the cleanliness and hygiene maintained at the property. The rooms, bathrooms, and dining area are all clean and well-maintained. The staff is also prompt in cleaning and maintaining the property. Guests have mentioned that the property provides a clean and hygienic environment, making their stay comfortable and pleasant.