The property boasts a prime location, being close to key spots like the US consulate, Victoria Memorial, and Park Street. Guests appreciate the courteous and cooperative staff, as well as the spacious rooms. However, many reviews highlight issues like poor maintenance, cleanliness, and inadequate food quality. The restaurant ambiance is criticized, and several guests noted the absence of basic amenities. While the service is often described as friendly, overall experiences vary significantly, making it a mixed bag for potential visitors.