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Review Of Hotel O The Lemongrass

Name: Hotel O The Lemongrass
Address: 37, 53B/24 lowther road george town37 Lowther road, near adarsha hospital Bharat petrol pump George Town Prayagraj, Prayagraj, Prayagraj, 211001, IN
Price range: Hotel O The Lemongrass Price starts at INR 1,016/Night
Rating: 3

George Town, Prayagraj | 6 minutes walk to Saraswati Heart Care & Multispeciality Hospital

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User Rating & Reviews

everyone
family

3.0

Good

25 Ratings, 11 Reviews

excellent

24%

very good

20%

average

16%

poor

16%

bad

24%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location2.6
Cleanliness2.5
Value For Money2.3
Facilities2.8

We are using generative AI to show you summarised user review

Reviews Summary

Guests have shared some serious concerns about this property. The check-in process was chaotic with some claiming they were denied entry despite having bookings. Many rooms were reported as filthy, with dirty linens and malfunctioning amenities like TVs. Additionally, the customer service was often deemed rude and unhelpful. While some appreciated the location and friendly staff, the overall sentiment highlights a lack of cleanliness and upkeep, leading to disappointing experiences.