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- Prayagraj
- 3 Star Hotel in Prayagraj
- Hotel O The Lemongrass, Prayagraj
Hotel O The Lemongrass
Traveling anytime soon? Looking for a value for money accommodation? This charming property has everything required to make your ...Read more
Amenities
- Multilingual Staff
- Luggage Assistance
- Caretaker
- Wake-up Call
- + More Amenities
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Good(25 RATINGS)
George Town
6 minutes walk to Saraswati Heart Care & Multispeciality Hospital
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Rooms, Guests
Hotel O The Lemongrass Location
Location rated 2.6 by guests
What guests said
Guests reported difficulty in locating the property, with claims of a misleading name and poor customer service during check-in. Some mentioned that the location had good accessibility to transportation, while others experienced issues confirming their bookings, leading to overall disappointment.
Property Rules at Hotel O The Lemongrass
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- family
Good
25 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
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Reviews Summary
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Guests have shared some serious concerns about this property. The check-in process was chaotic with some claiming they were denied entry despite having bookings. Many rooms were reported as filthy, with dirty linens and malfunctioning amenities like TVs. Additionally, the customer service was often deemed rude and unhelpful. While some appreciated the location and friendly staff, the overall sentiment highlights a lack of cleanliness and upkeep, leading to disappointing experiences.
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