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Review Of Hotel Platinum Inn

Canton, Prayagraj

    User Rating & Reviews

    • everyone
    • group
    • couple
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    3.3
    Good

    262 Ratings, 97 Reviews

    excellent
    43%
    very good
    10%
    average
    11%
    poor
    18%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 4
    • 5
    • 3
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location2.8
    • Cleanliness1.9
    • Food2.9
    • Value For Money2.0
    • Facilities2.4
    • Child Friendliness1.5
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    Review Summary

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    • Food quality is inconsistent, with some guests appreciating it while others find it poor and unhygienic.
    • Rooms are generally cramped and unclean, with reports of cockroaches and foul smells.
    • Location is convenient for visiting the high court, but parking is not available.
    • Staff behavior is noted positively, though the overall service lacks professionalism.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sunny.couple

    very bed room dusty and dirty bed sheet and pillow bed experience staff also not Cooperative and this a very bad hotel don't book this hotel

    Travel Month: Nov 2025

    Room: Executive Room

    1.0

    Worst, pathetic and disgusting hotel

    vinod k.family with 2 kids

    Very very bad experience. Dirty washroom, very small rooms and food service was also poor. Not at all recommended

    Travel Month: Nov 2025

    Room: Executive Room

    4.0

    nice hotel easy to locate

    mubarak j.group

    Decent environment near by high court

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Excellent Stay

    kartik s.solo

    amazing good service amazing good service

    Travel Month: Oct 2025

    Room: Executive Room

    1.0

    Terrible Stay

    sudhir k.solo

    Morning breakfast and food etc. were very bad and unhygienic. Insect was found and it was brought into notice of the staff.I fell sick during the stay.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    2.0

    Cockroaches everywhere

    deepanshu k.solo

    There were cockroaches in room. Food is normal not so good. Not hygienic place. Had to ask staff to spray the whole room. Bathroom also have cockroaches. They should work on this.

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    decent at the booked price

    shwetank d.solo

    decent at the booked price, not much to expect, it normal in this price, service is also very decent decent at the booked price, not much to expect, it normal in this price, service is also very decent.

    Travel Month: Aug 2025

    Room: Executive Room

    5.0

    Excellent Stay

    ridhima g.business

    Had some court work, this place is near high court, so the purpose was solved and the service was great.

    Travel Month: Aug 2025

    Room: Executive Room

    1.0

    Terrible Stay

    avinash m.business

    Extremely disappointing experience There was no parking, no lift, and no staff to help with luggage. The hotel staff even walked ahead while I struggled to carry my bags to the first floor. The room itself was unhygienic, with a cockroach crawling around and dirty beds. The mattress was completely worn out, and the collapsed springs gave me a sharp back sprain. Definitely not worth staying.

    Travel Month: Jul 2025

    Room: Executive Room

    2.0

    Poor Stay

    shrihari k.business

    The toilet is not clean. When informed, they said its they put some cleaning liquid, so it looks like that.

    Travel Month: May 2025

    Room: Executive Room

    Hotel Platinum Inn has replied on Thu Jul 10 14:04:00 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

    5.0

    hi

    ajit s.solo

    Good experience , services also good food is also good in there restaurant Good experience , services also good food is also good in there restaurant

    Travel Month: Apr 2025

    Room: Executive Room

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    Hotel Platinum Inn has replied on Thu Jul 10 14:08:08 IST 2025

    Dear Valued Guest, Thank you for sharing your delightful experience at Platinum Inn Prayagraj. We are thrilled to hear you enjoyed our rooms and restaurant. Your kind words inspire our team

    3.0

    Average Stay

    amitesh u.family with 1 kid

    Staff behaviour is good, but room is very small, not private parking space, you have to park your vehicle in front of the hotel road. what they have charged for that little room is very much more as per their location. you can get a larger room with same amenities for lower price.

    Travel Month: Apr 2025

    Room: Executive Room

    Hotel Platinum Inn has replied on Thu Jul 10 14:04:13 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

    1.0

    घटिया

    devraj r.solo

    बहुत ही गंदा कमरा. तीन बार चेंज किया. न तो ए सी चल रहा था और न ही पंखा. डिनर की भी कोई व्यवस्था नहीं. ऊपर से घटिया ब्रेकफास्ट. कोई भी न जाए. पॉर्किंग की कोई व्यवस्था नहीं

    Travel Month: Apr 2025

    Room: Executive Room

    Hotel Platinum Inn has replied on Thu Jul 10 14:04:19 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

    5.0

    To platinum Inn

    anshuman.group

    Good hotel and well behaved staff members tasty food. location was good and the bedding was also good.

    Travel Month: Apr 2025

    Room: Executive Room

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    Hotel Platinum Inn has replied on Thu Jul 10 14:08:32 IST 2025

    Dear Valued Guest, Thank you for sharing your delightful experience at Platinum Inn Prayagraj. We are thrilled to hear you enjoyed our rooms and restaurant. Your kind words inspire our team

    1.0

    Terrible Stay

    prabhjot s.business

    Pathetic hotel and extremely third class service, room ac was not working properly, I had to change room three times here n there , ac remote not traceable even after searched by staff, room was not getting clean even after telling at the counter on the first day, breakfast was not available on 2nd day for the reason that Gas cylinder is exhausted and there was no lift available in hotel...In totality worst experience I had during my last nine years tenure of travelling across India...not recommended to anyone for stay

    Travel Month: Mar 2025

    Room: Executive Room

    Hotel Platinum Inn has replied on Mon Mar 24 13:37:14 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

    2.0

    Poor Stay

    anil k.loyalty-iconsolo

    Room was not clean. Breakfast charges was high but provide nothing as they have tie up with another Restaurent who has only limited items

    Travel Month: Mar 2025

    Room: Executive Room

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    Hotel Platinum Inn has replied on Mon Mar 24 13:37:41 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

    1.0

    Very narrow space.

    ashish p.loyalty-iconcouple

    The room is so small that there is no space to walk around. Very very bad Experience. I never imagined I would encounter such a terrible hotel.

    Travel Month: Feb 2025

    Room: Executive Room

    • user photos
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    Hotel Platinum Inn has replied on Mon Mar 24 13:37:58 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

    1.0

    Terrible Stay

    rakesh m.loyalty-iconcouple

    Poor service and bathroom shower not working no windows in room smell inside room please don’t stay in this hotel

    Travel Month: Feb 2025

    Room: Executive Room

    Hotel Platinum Inn has replied on Mon Mar 24 13:38:28 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

    5.0

    very good

    sachin s.loyalty-iconfamily

    Very good staff, cost effective, best location. Good service cleanliness, sufficient amenities for travel.

    Travel Month: Feb 2025

    Room: Executive Room

    • user photos
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    Hotel Platinum Inn has replied on Mon Mar 24 13:42:12 IST 2025

    Dear Valued Guest, Thank you for sharing your delightful experience at Platinum Inn Prayagraj. We are thrilled to hear you enjoyed our rooms and restaurant. Your kind words inspire our team.

    1.0

    Book only if you’re helpless

    swati k.family

    Really bad experience, the room were very untidy. It’s just because of Mahakumbh that they sold a room which doesn’t even cost 1k

    Travel Month: Feb 2025

    Room: Executive Room

    • user photos
    • user photos
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    Hotel Platinum Inn has replied on Mon Mar 24 13:38:49 IST 2025

    Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents

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