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Canton, Prayagraj
250 Ratings, 93 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property features a good location and helpful staff, making it convenient for guests. However, frequent complaints point to small, cramped rooms lacking proper maintenance and cleanliness. Issues like dirty bathrooms and broken amenities, such as non-working AC and inadequate hot water supply, have been commonly cited. On a positive note, some reviews mention tasty food and a decent dining experience.
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Terrible Stay
Morning breakfast and food etc. were very bad and unhygienic. Insect was found and it was brought into notice of the staff.I fell sick during the stay.
Room: Executive Room
Cockroaches everywhere
There were cockroaches in room. Food is normal not so good. Not hygienic place. Had to ask staff to spray the whole room. Bathroom also have cockroaches. They should work on this.
Room: Executive Room
decent at the booked price
decent at the booked price, not much to expect, it normal in this price, service is also very decent decent at the booked price, not much to expect, it normal in this price, service is also very decent.
Room: Executive Room
Excellent Stay
Had some court work, this place is near high court, so the purpose was solved and the service was great.
Room: Executive Room
Terrible Stay
Extremely disappointing experience There was no parking, no lift, and no staff to help with luggage. The hotel staff even walked ahead while I struggled to carry my bags to the first floor. The room itself was unhygienic, with a cockroach crawling around and dirty beds. The mattress was completely worn out, and the collapsed springs gave me a sharp back sprain. Definitely not worth staying.
Room: Executive Room
Poor Stay
The toilet is not clean. When informed, they said its they put some cleaning liquid, so it looks like that.
Room: Executive Room
Hotel Platinum Inn has replied on Thu Jul 10 14:04:00 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
hi
Good experience , services also good food is also good in there restaurant Good experience , services also good food is also good in there restaurant
Room: Executive Room
Hotel Platinum Inn has replied on Thu Jul 10 14:08:08 IST 2025
Dear Valued Guest, Thank you for sharing your delightful experience at Platinum Inn Prayagraj. We are thrilled to hear you enjoyed our rooms and restaurant. Your kind words inspire our team
Average Stay
Staff behaviour is good, but room is very small, not private parking space, you have to park your vehicle in front of the hotel road. what they have charged for that little room is very much more as per their location. you can get a larger room with same amenities for lower price.
Room: Executive Room
Hotel Platinum Inn has replied on Thu Jul 10 14:04:13 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
घटिया
बहुत ही गंदा कमरा. तीन बार चेंज किया. न तो ए सी चल रहा था और न ही पंखा. डिनर की भी कोई व्यवस्था नहीं. ऊपर से घटिया ब्रेकफास्ट. कोई भी न जाए. पॉर्किंग की कोई व्यवस्था नहीं
Room: Executive Room
Hotel Platinum Inn has replied on Thu Jul 10 14:04:19 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
To platinum Inn
Good hotel and well behaved staff members tasty food. location was good and the bedding was also good.
Room: Executive Room
Hotel Platinum Inn has replied on Thu Jul 10 14:08:32 IST 2025
Dear Valued Guest, Thank you for sharing your delightful experience at Platinum Inn Prayagraj. We are thrilled to hear you enjoyed our rooms and restaurant. Your kind words inspire our team
Terrible Stay
Pathetic hotel and extremely third class service, room ac was not working properly, I had to change room three times here n there , ac remote not traceable even after searched by staff, room was not getting clean even after telling at the counter on the first day, breakfast was not available on 2nd day for the reason that Gas cylinder is exhausted and there was no lift available in hotel...In totality worst experience I had during my last nine years tenure of travelling across India...not recommended to anyone for stay
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:37:14 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
Poor Stay
soloRoom was not clean. Breakfast charges was high but provide nothing as they have tie up with another Restaurent who has only limited items
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:37:41 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
Very narrow space.
coupleThe room is so small that there is no space to walk around. Very very bad Experience. I never imagined I would encounter such a terrible hotel.
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:37:58 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
Terrible Stay
couplePoor service and bathroom shower not working no windows in room smell inside room please don’t stay in this hotel
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:38:28 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
very good
familyVery good staff, cost effective, best location. Good service cleanliness, sufficient amenities for travel.
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:42:12 IST 2025
Dear Valued Guest, Thank you for sharing your delightful experience at Platinum Inn Prayagraj. We are thrilled to hear you enjoyed our rooms and restaurant. Your kind words inspire our team.
Book only if you’re helpless
Really bad experience, the room were very untidy. It’s just because of Mahakumbh that they sold a room which doesn’t even cost 1k
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:38:49 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
Very Poor Condition
Room condition is very poor. Bad odour in the complete room.bathroom not cleaned. No facility like tea or hot water in the room
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:38:56 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
good facility n location n stay service also good stay and service
good location and service cooperative staff. overall good experience near to airport and mahakumbh mela
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:42:25 IST 2025
Dear Valued Guest, Thank you for sharing your delightful experience at Platinum Inn Prayagraj. We are thrilled to hear you enjoyed our rooms and restaurant. Your kind words inspire our team.
Disappointed
familyExecutive room the room was very small, there was no space even just to walk also, and it’s way too overpriced for the size of the room. Washroom was so dirty. Hot water was not coming in morning.
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:39:18 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
Terrible Stay
The room was very cramped, there was no space even just to walk also, and it’s way too overpriced for the size of the room.
Room: Executive Room
Hotel Platinum Inn has replied on Mon Mar 24 13:39:37 IST 2025
Dear valued customer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues immediately to ensure such incidents
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