1. Inspite of me booking for my guest, had worst experiences with both the recent hotels booked i. E. M r lodge and sri lakshmi comforts while i was able to check in support staff intervention and their quick prompt action inspite of hotel staff repeatedly saying us not to book and he wd accept only direct bookings in this case related to sree lakshmi comfort, inspite of booking and payment made, my guest wasn't given the room and we had to make our own arrangements! the staff was adamant mentioning only direct bookings will be considered and bookings will not be accepted