Guests have pointed out that the property has a good location, being close to the main road but not directly on it, and offers affordable rates with spacious rooms. However, maintenance issues are a significant concern, with reports of unclean washrooms, broken facilities, and inadequate service. Complaints about unpleasant odors, malfunctioning AC, and limited hot water add to the dissatisfaction. Rude staff interactions and lack of basic amenities like breakfast and clean towels have left many feeling frustrated.