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- 3 Star Hotel in Surat
- The Park Infinity, Surat
The Park Infinity
About Property
The Park Infinity Surat is a 6 storey upscaled hotel surrounded with lush greenery in althan with smartly designed elegant yet m ...Read moreAmenities
- Restaurant
- Indoor Games
- Lounge
- Power Backup
- Elevator/Lift
- Housekeeping
- + More Amenities
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+91
Twin Room
Fits 2 Adults
Free Breakfast
Non-Refundable
₹ 3,500Per Night:
₹ 1,943
Good(211 RATINGS)
Bhimrad
8.9 km drive to Surat International Airport
Congrats! You are getting a discount of ₹ 630 on this property as you are booking in advance. Limited time offer only!
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 10 AM
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Rooms, Guests
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2 Room Types
- Breakfast Included
Twin Room
215 sq.ft (20 sq.mt)
2 Single Bed(s)
1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- Bathroom
- Free Wi-Fi
- Room Service
- In-room Dining
₹ 3,500
₹ 1,943
+₹ 245 taxes & fees Per Night
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Deluxe Room
- 168 sq.ft (16 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
- 24-hour In-room Dining
₹ 3,500
₹ 1,943
+₹ 245 taxes & fees Per Night
HSBC Bank Credit Card NoCostEMI Offer - Get INR 756 Off SELECT TO AVAIL
Login Now and get this for ₹1,911 or less
₹ 3,800
₹ 2,109
+₹ 266 taxes & fees Per Night
HSBC Bank Credit Card NoCostEMI Offer - Get INR 821 Off SELECT TO AVAIL
Login Now and get this for ₹2,075 or less
The Park Infinity Location
Location rated 3.0 by guests
What guests said
Guests appreciated the property's convenient location, ideal for accessing major business areas and amenities in the city. However, parking was frequently mentioned as a concern, with many highlighting a lack of dedicated spaces, often needing to park on the street. While generally well-located, some reviews noted that the ambiance could feel lacking and the property's maintenance detracted from the overall experience.
Property Rules at The Park Infinity
Check-in: 12 PM Check-out: 10 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Driving License, Govt. ID and Aadhaar are accepted as ID proof(s)
- Outside food is not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
The Park Infinity Photos by Guests
- +57 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
211 Ratings, 81 Reviews
Last 10 Customer Ratings (Latest First)
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- 4
- 3
- 4
- 1
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Review Summary
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Guests appreciate the property's good location and reasonable pricing. However, many reviews mention poor maintenance and cleanliness, with dirty rooms and bathrooms being common complaints. Limited food options and delayed service are also noted. While some service staff receives praise, others are described as rude. Overall, it seems like the property has potential but needs significant improvements in maintenance and hospitality.
Sort by:
Latest first
4.0
Good Stay
vikram d.solo
The place is cozy and clean but limited breakfast menu and that too in room service. Locality wise good and the rooms r some old fashioned.
Room: Twin Room
1.0
Remove this Hotel from the suggestion list.
couple
I booked room in this hotel on make my trip and reached hotel at 08.00pm. when i entered hotel the first look itself was very disgusting due to maintenance. But thought room will be well maitained and checked in the room. But the room was not maitained well properly and even room did not had the lock. it was accessible to anyone if they had the room card. Also the wash was also very dirty. Hem i approached receptionist on this issue, he reply was take it or leave it. I informed him to refund but he refused to refund. It is my humble request to Make My Trip to remove this hotel from your list.
Room: Deluxe Room
3.0
Average Stay
ashutosh p.couple
Location, food are good.. But toilet doors are not working properly.. And there was no television, even after asking for that.. You will get services only of you book from make my trip because i have extended my booking for one day with same package offline... But they refuse to give breakfast which was included in previous package.. Stating "wo service online book karne par hi milegi"
Room: Twin Room
2.0
Poor Stay
ramkrishna m.business
room was pathetic only location was good stinky rooms reception was in bad shaper & feeling only traveler through mmt stucked in sam room was pathetic only location was good stinky rooms reception was in bad shaper & feeling only traveler through mmt stucked in same
Room: Deluxe Room
5.0
Excellent Stay
harsh s.
I HAVE GET GOOD SERVICE FROM THEIR AND MAKE MY TRIP HELP ME TO BOOK ONLINE SO IT'S GOOD FOR ME.. IT'S TIME SAVING
Room: Twin Room
2.0
Not Value for Money
saumitra g.business
Plus - Location although 10 KMS from Railway Station but located in good Locality if you can go that far. Minus - Room Size Tiny that means small se bhi chota. Room walls are visibily Dirty, they have not been painted for years. TV doesn't work. There are 2 separate Washrooms inside the room, one for bathing the other one for nature calls. I have not seen such kind of washroom in my life. The Washroom for bathing doesn't have a soap holder even. Toiletries are very bad in quality. Overall I paid for 2 nights which was actually a loss. Won't ever go again to The Park Infinity Surat.
Room: Twin Room
3.0
Average stay at Park Infinity. Surely not value for mone
vikaskumar n.business
Food Quality was not good and there were only 10-15 options for food. Also the hotel quality is not up to the marks as per the price. Good but not great as per the price range
Room: Twin Room
2.0
Room Service issue, also no breakfast facility available
suryakant s.business
there was no breakfast available also no proper room service was available. when I check it the room was not properly sanitized
Room: Deluxe Room
2.0
Bad Experience. 2 night booking.
megha s.solo
Bad experience. Dark room . Tea was urgh. Aloof location. Not felt nice. Toiletries wasn’t upto mark.
Room: Deluxe Room
1.0
don't waste your money in this property
amit l.couple
staff is very rood property is not maintain over all worst experience worst property worst staff all money waist mood off
Room: Twin Room
1.0
Terrible Stay
milan p.
Pathetic room and bathroom
Room: Twin Room
1.0
Very bed experience in my life, Rooms are very bed,
mehulbhai p.business
Rooms are very bed, Don't book firstly visit at hotel then after book, Also out side visitor not allow
Room: Deluxe Room
The Park Infinity has replied on Wed May 07 16:17:08 IST 2025
Dear Mr Mehulbhai Patel, Thank you for your feedback. We're sorry to hear about your experience and will work on improving. Your concerns are noted.
1.0
Terrible Stay
mihirsinh p.
Bathrooms are dirty, charged extra for early check in, rude behaviour of a guy at reception.
Room: Deluxe Room
The Park Infinity
Dear Mr. Mihirsinh Parmar, We apologize for your experience and appreciate your feedback. We will address the cleanliness issue and ensure better customer service in the future.
5.0
amazing
simran a.couple
everything was perfect cleanness safety everything...... hotel is safe for girls taste is also good
Room: Deluxe Room
The Park Infinity has replied on Tue Mar 11 16:38:13 IST 2025
Dear Ms. Simra Arora,Thank you for your positive feedback! We're glad you felt comfortable and safe during your stay!
4.0
Good Stay
shreyash c.
done ✅ thank you for your service
Room: Deluxe Room
The Park Infinity has replied on Sat Mar 29 16:16:05 IST 2025
Dear Mr. Shreyash Chaudhari, Thank you for your kind words! We’re glad we could assist you and hope to welcome you again soon.
4.0
Good Stay
sumit.
Very neat and clean property, staff also cooperative, charges are also reasonable. The location is convenient to visit. Overall a good experience.
Room: Deluxe Room
The Park Infinity has replied on Tue Feb 25 12:41:57 IST 2025
Dear Mr Sumit Bansal ,Thank you for your feedback! We're glad you had a great experience with us. We appreciate your kind words about the property, staff, and location. Looking forward to welcoming you again!
4.0
Good budget friendly stay with 4 star equivalent rooms
suhas r.group
Good budget friendly hotel with 4 star equivalent rooms with welcoming staff but maintenance could have been better.
Room: Twin Room
The Park Infinity has replied on Mon Feb 10 17:16:39 IST 2025
Dear Mr Guest ,Thank you for your feedback! We're glad you enjoyed the rooms and staff. We appreciate your input on maintenance and will work on improving it for a better experience.
3.0
Average Stay
vedang k.
Staff is not polite while the time of checkout charges extra for delay in check out
Room: Deluxe Room
The Park Infinity has replied on Wed Jan 15 16:41:55 IST 2025
Dear Mr vedang kale ,We apologize for the unpleasant experience during checkout. We value your feedback and will work on improving our staff's service and communication regarding charges. Thank you for sharing your concerns.
3.0
Average Stay
raju s.family with 1 kid
family with 1 kidThe property needs maintenance. Breakfast Food options do not exist. They do not have parking. They bank on free adjoining road. Overall if You just want to rest before embarking on forward journey, then You can choose to stay. Not a value for money option.
Room: Twin Room
The Park Infinity has replied on Sat Mar 29 16:21:50 IST 2025
Dear Mr. RAJU SABOO, We appreciate your feedback and will look into improving the property’s maintenance and amenities. Your comments will help us enhance the guest experience in the future.
2.0
Poor Stay
bhabatarini b.
Fire exit space has been converted to a room.
Room: Twin Room
The Park Infinity has replied on Mon Jan 06 16:53:46 IST 2025
Dear Mr Bhabatarini Barik ,Thank you for your feedback. We apologize for the concern regarding the fire exit space. We take safety very seriously and will address this issue to ensure compliance with safety standards.
