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Vesu
6.9 km drive to Surat International Airport
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Location rated 3.5 by guests
What guests said
Guests appreciated the nice location of the property, highlighting its spacious rooms and cooperative staff. The area offers convenience and accessibility, making it a favorable choice for travelers. Despite some complaints about maintenance, the location remains a standout feature that contributed positively to their experience.
Property Rules at Hotel O Shiv Vatika Banquet & Rooms








20 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the property's nice and clean rooms and its convenient location, being close to the main road without the noise. However, many reviews point out serious cleanliness issues, poorly maintained bathrooms, and unhelpful staff. While some found the stay affordable with cooperative staff, others faced issues like lack of hot water, broken facilities, and inadequate amenities, leading to a disappointing experience.
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Good Stay
The room was nice and clean. Location is good too, in the sense that it is close to main road but not exactly on the main road which is a good point. AC was not working properly and warm water was not available for bathing. Also, the handwash didn't smell pleasant. Other things was nice. Hotel is affordable and the rooms were fantastic.
Room: Classic
Terrible Stay
Not recommended at all for families specially, place is not maintained, washrooms are a disaster specifically. They violate the policy mentioned in makemytrip about unmarried couples not allowed still no action is taken. That is still acceptable but not maintaining the property is the worst.
Room: Deluxe




Simply pathetic
The state of the property is extremely pathetic. The rooms are cleaned just for show. There was waster on the room floor right outside the first "cleaned" room that was offered, the bed wasn't made. So we asked for a different room. The next room was still under cleaning. On checking further i saw the toilet was filthy! the curtain in the room hasn't been changed in years and the sheets were stained. There was dust everywhere. The staff was unhelpful and on asking about checkout their response was "i'm sure you had checked before booking, it's the same rooms. I assure you the photo's are nothing alike to what's actually there. Would never visit this filthy place again.
Room: Deluxe



Poor Stay
Hotel was good but the maintenance was bad. Water was salty like sea water and like drainage water. Water in the morning was not available from 4am to 9am. No soap, shampoo provided. Towel upon asking provided. Wash room was not clean. Toilet seat was broken. But location was good
Room: Deluxe
Pathetic hotel, sorry guesthouse
Very bad attitude of receptionist, they don't need business, everything is in a mess, no clean toilets, no clean room, feels haunted, a cup of tea also not available there. Feeling angry to have visited there, could not spend even night, wasted money, just booked other hotel and left at 9 o clock evening when our checkout was on next day 11. How u can stay there if u even can't get a cup of tea. Sorry to have wasted time and money, very bad
Room: Deluxe
Nice place to stay
Location was very nice, big rooms with basics needs, staff were cooperative in nature, got a hassle free check in thanks shiv vatika
Room: Deluxe (3X)

Hotel O Shiv Vatika Banquet & Rooms has replied on Sat Apr 09 08:15:13 IST 2022
Glad to see you loved our services, piyush thakkar. Have a pleasant day ahead. Regards, komal!
Never book this property at all.
Doors without handle. No hot water for bath. No set-top box for tv. No clean areas either bathroom or room. You can't call it a hotel stay at any sense.
Room: Deluxe (3X)
Clean washroom please
No breakfast no tea
Room: Deluxe (3X)
Hotel O Shiv Vatika Banquet & Rooms has replied on Thu Aug 06 11:44:04 IST 2020
Hi, Suresh! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Vishal
Travel experience
Denied check in on time as the hotels system had issues with check in option. Breakfast has bread butter and 1 option (poha/ idli), not that great in taste, hot water only available for 3 hours in morning. Pathetic experience.
Room: Suite (4X)
Hotel O Shiv Vatika Banquet & Rooms has replied on Thu Feb 06 13:23:47 IST 2020
We truly regret for the distress caused, sunny! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Jamil!
Good
Staff communication very rude on call, they don't need business.
Room: Deluxe (3X)
Hotel O Shiv Vatika Banquet & Rooms has replied on Mon Feb 03 11:22:34 IST 2020
Hey Sonam, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Sheetal!
Good
Overall good but receptionist communication was very rude.
Room: Deluxe (3X)
Hotel O Shiv Vatika Banquet & Rooms has replied on Mon Feb 03 11:22:35 IST 2020
Hi Sonam, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Amit!
Not a family hotel
Not clean at all. The bed sheet and bathroom. No proper hot water. Not at all comfortable. Not satisfied.
Room: Deluxe (3X)
Hotel O Shiv Vatika Banquet & Rooms has replied on Tue Feb 04 13:53:59 IST 2020
Sorry for the discommode, Amish. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Poorav!
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Q: How far is Hotel O Shiv Vatika Banquet & Rooms from the city center ?
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You can explore Hotel O Shiv Vatika Banquet & Rooms on our partner website www.goibibo.com
Q: What are the Check-In and Check-Out times of Hotel O Shiv Vatika Banquet & Rooms, Surat?
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Good Stay
Mahaveer Gurjar
The room was nice and clean. Location is good too, in the sense that it is close to main road but not exactly on the main road which is a good point. AC was not working properly and warm water was not available for bathing. Also, the handwash didn't smell pleasant. Other things was nice. Hotel is affordable and the rooms were fantastic.
Nice place to stay
Piyush Thakkar
Location was very nice, big rooms with basics needs, staff were cooperative in nature, got a hassle free check in thanks shiv vatika
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Vesu
Vesu
Vesu
Vesu
Vesu
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