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Review Of Hotel Alfa Surat

Laldarwaja, Surat | 3 minutes walk to Surat Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    124 Ratings, 65 Reviews

    excellent
    35%
    very good
    29%
    average
    21%
    poor
    3%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 4
    • 5
    • 3
    • 4
    • 4
    • 4
    • 5
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.7
    • Room3.3
    • Food4.2
    • Hospitality3.6
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Excellent customer service with courteous staff.
    • Clean and hygienic rooms with good amenities.
    • Comfortable stay with a great breakfast buffet.
    • Property is just a minute away from the railway station, making it very convenient.
    Read more

    Sort by:

    Positive first
    2.0

    Very bad 👎 online booking given 3 rd floor room

    bharani d.couple

    No complimentary water bottle no room service no online booking response no complimentary food for on line book

    Travel Month: May 2025

    Room: Standard Room

    Hotel Alfa Surat has replied on Sun Sep 28 12:14:49 IST 2025

    Thank you for your feedback. We sincerely apologize for the disappointments you experienced with the complimentary water and room service. This falls short of our standards, and we are sorry for the inconvenience caused. Your feedback is crucial, and we are addressing these points with our team to prevent future occurrences. We value your patronage and hope for another chance to provide you with a much-improved experience. Please contact us directly for your next visit so we can ensure your stay is perfect.

    5.0

    Excellent stay at hotel Alfa

    sobiya.couple

    Excellent customer service...clean and hygienic rooms and washrooms... comfortable stay Breakfast service was also very nice.... Fully satisfied

    Travel Month: May 2025

    Room: Standard Room

    5.0

    Excellent Stay

    sunder n.

    Full value for money, beautifully maintained, courteous staff, great breakfast, near to station 1 min but no noise , rooms are so so clean Stayed for 3 nights Will recommend to everyone

    Travel Month: Apr 2025

    Room: DELUXE

    2.0

    Poor Stay

    dinesh r.

    2

    Travel Month: Apr 2025

    Room: Standard Room

    5.0

    Excellent Stay

    mohd k.

    Excellent service

    Travel Month: Mar 2025

    Room: Standard Room

    5.0

    Best Service in Surat

    yasar a.loyalty-iconsolo

    excellent Room Service and Respect the Guest.Also provide me Hot water during my Stay. I strong Recommend

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    naveen k.business

    The property is very nice and clean. Being just adjacent to the railway station was very comfortable for me. Above all, the staff was also very co-operative and helpful. Though i booked a standard room by mistake, it was also very comfortable and had all the amenities a delux room would have. Room service is excellent no matter what time of the day or night it is. Would prefer to stay here every-time i would visit this city. Keep it up.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    ritu r.

    The property is in the best place just near the railway station. The hotel authorities are quick in response. It was good to stay there. They serve dining in room. This is rare in a low budget hotel room. I will recommend it to every one. Added

    Travel Month: Jan 2025

    Room: Standard Room

    5.0

    Excellent Stay

    juzer s.

    Very neat & clean hotel. Very good service. During our stay, we had to fast on the next day. So they provided us with complimentary breakfast at 5am. A very kind gesture from the hotel. Would really recommend the hotel.

    Travel Month: Jan 2025

    Room: Standard Room

    4.0

    Good location well maintained rooms

    manish d.business

    Good location well maintained hygienic rooms, buffet breakfast everything fine they should start dinner also

    Travel Month: Dec 2024

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    premendra w.loyalty-icon

    Location is ok but rooms are very small

    Travel Month: Dec 2024

    Room: Standard Room

    4.0

    Nice

    barinder s.business

    Nice hotel for business travelers .. Breakfast buffet is good.. Location is just outside railway station ..

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    5.0

    Wonderful experience

    faridi h.couple

    Pleasant stay very near by surat station all staff are really good food was good really good for family and couples

    Travel Month: Nov 2024

    Room: DELUXE

    • user photos
    • user photos
    4.0

    Great stay.

    roman m.family

    Good stay. Good service. Good room. All over great. We can come again. Location is near. Staff is goodall though u can get more discount on offline booking

    Travel Month: Nov 2024

    Room: DELUXE

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    biren d.

    It was a pleasant stay at alfa hotel. Good hotel near surat railway station.

    Travel Month: Oct 2024

    Room: Standard Room

    4.0

    Nice stat

    barinder s.business

    Nice place for business travellers. Buffet food was amazing. Location is just opp. Railway station

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    sanjeev k.business

    Good

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Standard Room

    4.0

    Feedback - alfa h

    sudhakar m.loyalty-iconbusiness

    The staff behaviour was excellent. The location is also very good. Only the room which was allotted to me had some smell of dampness due a portion of the wall being damaged due to dampness. The service was good.

    Travel Month: Sep 2024

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ramesh.

    Cleanliness of the room is not upto mark

    Travel Month: Sep 2024

    Room: Standard Room

    5.0

    Excellent Stay

    bhagyashri b.group

    It's a nice hotel, the cleaning is too good, the staff is too good all services they provide are too good love the place my team also likes the place very much

    Travel Month: Jul 2024

    Room: Standard Room

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