The property boasts a great location, making it accessible and convenient for sightseeing. While some guests found the staff polite and cooperative, others faced issues with poor customer service and room conditions. Complaints included malfunctioning amenities like AC and TVs, cleanliness concerns, and unresponsive management. However, there were mentions of tasty food and decent room conditions. Overall, expectations around value for money and service quality seem mixed based on guest experiences.