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Ram Nagar, Dewas
49 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is well-located, making it easy to find near main roads and transport hubs. However, the overall experience has been disappointing, with issues like unclean rooms, broken amenities, and extra charges upon check-in. Many guests have faced a lack of facilities, poor food quality, and inadequate service. Though some staff were polite, the property is described as unhygienic and outdated, leading to a negative stay for many visitors.
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Terrible Stay
familyThis is so bad experience in hotal. After booking they asked me no room availability at night 12 pm
Room: Classic
Terrible Stay
Location is fine but room is so bad also i din not get resolution by mmt as ratings of hotel is totally mismatch
Room: Classic
Terrible Stay
I booked that room in make my trip with fare 502. After reaching there again that owner asking to pay 300 more. Inside room also there is no good facility available. Wash room door was broken
Room: Classic
C
Online payment hone ke baad b hi extra cash liya jata he
Room: Classic
Super Hotel O Santushti has replied on Wed May 31 16:05:32 IST 2023
Hi, Toofan! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
Overall this is very bad experience.
While check-in demanded for extra money. Loss of money no facility. Dont pref-are this.
Room: Classic
Pathetic
familyRooms was not up to the mark. Toilets are very dirty
Room: Classic
Worst experience
1. We booked 5 rooms but got only 4. 2. There were lot of mosquitoes in the room. 3. Very unhygienic rooms.
Room: Classic
Super
Super super service and better very better
Room: Classic
Super Hotel O Santushti has replied on Fri Nov 25 07:04:00 IST 2022
Hi, dhiraj soni! thank you so much for your words of praise. We would be glad to be your host and ensure that your next experience with us shall be nothing less than perfect.
Avarage service
Location and rooms are good but service was avarage.
Room: Classic
Dinner
Dinner achha nah i tha ac ke nam par paisa kama raha hai fan nah i chalta toilet me light nah i hai sabse bakwas hotel hai. Kabhi na jaue
Room: Classic (2X)
Best budget property
businessIt’s a budget property on the main ab road. Very easy to find out.
Room: Classic (2X)
Super Hotel O Santushti has replied on Thu Apr 07 08:15:25 IST 2022
Thanks for your kind and lovely words, dinesh sharma! the biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, meeta!
Experience of stay
My room bedding wasn't changed during my 2 days stay, I had paid for breakfast but was denied at the time of check-in but was later allowed for it. This was a Oyo hotel and I made my booking from MMT, there is no communication between MMT and Oyo, my one was not visible to Oyo customer care. Hotel gentry was very poor, but hotel is properly located in near proximity of railway and bus stand.
Room: Classic (2X)
Super Hotel O Santushti has replied on Wed Feb 12 13:33:11 IST 2020
Hi Umeshwar, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Ravi!
Worst and terrible hotel in my professional service
Very terrible service and don't choose this hotel and please save your money.
Room: Classic (2X)
Super Hotel O Santushti has replied on Sun Feb 02 18:10:29 IST 2020
Hi Ravipraksh, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Rahul!
4 star
soloGood service by the staff. Even bed was really good.
Room: Classic (2X)
Super Hotel O Santushti has replied on Wed Jan 15 09:11:38 IST 2020
Thank you for your positive comments, Rajkamalsingh! Glad to hear that you enjoyed your stay with us! Looking forward to making your experience more amazing in the future). Regards, Pallavi!
Food quality
Hotels location and decoration is good, staff behavior is average and food quality is very poor and food praise very high.
Room: Classic (2X)
Super Hotel O Santushti has replied on Mon Dec 09 12:57:57 IST 2019
Hi Mehul, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Sheetal!
Very bad poor and I hope it's so bad hotel
No service, even proper drinking water not provided.
Room: Classic (2X)
Super Hotel O Santushti has replied on Wed Dec 04 12:20:37 IST 2019
Hi Hemant, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Ravi!
Excellent Stay
Nice location and good service
Room: Classic (2X)
Super Hotel O Santushti has replied on Tue Dec 03 07:49:07 IST 2019
Hey Pramod Singh, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Amit
Good
Safe area, good location, clean room.
Room: Classic (2X)
Super Hotel O Santushti has replied on Sun Dec 01 12:29:34 IST 2019
Charmed to See you loved our services, Tarun. Have a pleasant day ahead) regards, Rajendra!
Not really Worth
Photo showed in the picture like new but in fact it is old as well as not clean, no hot water not well clean very old linen etc etc
Room: Classic (2X)
Super Hotel O Santushti has replied on Wed Nov 27 12:21:49 IST 2019
Hi Binoy, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Pallavi!
Good Stay
Good Hotel to stay. Value for money.
Room: Classic (2X)
Super Hotel O Santushti has replied on Wed Aug 14 19:13:20 IST 2019
Hey Narendra, glad to hear your review. We are so happy that you liked our services. Regards, Amit
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