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You are booking hotel for more than 30 days

Review Of Hotel O Samrat0123401234

Roshan Pura, Gurgaon | 2.6 km drive to Shri Mata Sheetla Devi Mandir

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    566 Ratings, 422 Reviews

    excellent
    29%
    very good
    21%
    average
    16%
    poor
    10%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 4
    • 2
    • 4
    • 2
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.6
    • Room3.6
    • Food3.4
    • Hospitality3.5
    • Value For Money3.6
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    Reviews Summary

    Powered by Myra.AI

    This property has received a mix of reviews. Many guests pointed out cleanliness issues, with reports of dirty rooms, foul smells, and maintenance problems. Some praised the location near the bus stand, while others found the surrounding environment unappealing. While a few mentioned friendly and helpful staff, many criticized rude behavior and poor service. Food quality varied, with some enjoying it and others feeling it was a letdown. It appears suitable for budget travelers but may not meet expectations for quality.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    kaliappan s.couple

    worst hotel ever ,lot of flies,ac in broken condition,toilet terrible condition,fan not working,asked staff n property manager to change but not action taken.never ever select this hotel on seeing image

    Travel Month: Aug 2025

    Room: Classic

    1.0

    Terrible Stay

    gaurav p.

    Staff is so rude & no taste in their hotel food & there is died Cockroach 🪳 in food. Overall rating according to me is in minus

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Classic

    2.0

    Poor Stay

    bhagwan s.

    Over all poor , Due to service and Food , And Staff are not listening to our requirements , And Bad our experience

    Travel Month: Apr 2025

    Room: Classic

    1.0

    Terrible Stay

    supriya.business

    room was not samse as shown in picture, no proper cleaning. even after asking to change the room . no one came for help.

    Travel Month: Mar 2025 (5-Night Stay)

    Room: Classic

    • user photos
    • user photos
    1.0

    Terrible Stay

    devendra k.family

    Worst hotel, so dirty and foul smelling all around. We didn't stay there so horrible not for family stay even make my trip didn't cash back us

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    vishnu.business

    Very bad property not hygeine this i think this property is good for unmarried couple i am requesting to all family members and all corporate persons do not stay here not good for you

    Travel Month: Jan 2025

    Room: Classic

    1.0

    good

    dharmik.solo

    good place to stay with friends and family

    Travel Month: Jan 2025

    Room: Classic

    2.0

    Poor Stay

    rahul.

    Hotel bakawas

    Travel Month: Nov 2024

    Room: Classic

    1.0

    poor hotel

    mohit t.business

    poor stay, they show different room and give rubbish room,staff is rude ,illetrate and dirty,dirty toilets dirty bedsheets

    Travel Month: Jul 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    mohit t.business

    Fraud people, they show different rooms and give dirty rooms, different in size booking done for deluxe room while they gave dirty normal rooms, dirty toilets, rubbish staff

    Travel Month: Jul 2024

    Room: Deluxe

    1.0

    Terrible Stay

    shreeja s.family

    There were no proper and decent service provided. Even bedsheets and blanket were not proper and clean. Bedsheets were torn and blanket was untidy. Bulb did not glow properly.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe

    5.0

    Friendly servicesd

    anaya.family

    Got the friendly services from the staff. Helpful staff. Whatever i asked, they replied me politely. Loved it!

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Attractive environment

    dhriti.family

    The staff at this hotel is first-rate, and it is attractive. We went to celebrate a friend's birthday in a big group, and everything went smoothly.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Enjayaeble place

    rishima.family

    This place is very fan. Rooms have well fecilities and they come when i call once. This made it very fun

    Travel Month: Jul 2024

    Room: Deluxe

    1.0

    Terrible Stay

    harpreet s.business

    Room was not clean and lights was not working. Have to ask 3 times for the lights after that the issue got resolved. For water bottle has to go down to the reception.

    Travel Month: Jul 2024

    Room: Classic

    1.0

    Terrible Stay

    sunil.family

    Terrible stay. Ac was not working and when complaint he said sir 200 aur de do dusra room niche dilam lunga. Make my trip showing delux room and they are giving normal' room to people. Looks like mm t has commission in this really really bad service. Call krte rho bus reception pr wo 2 mn 2 mnt bol ke 1 ghnta laga dnga

    Travel Month: Jul 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    5.0

    Friendly service

    jagan.family

    I was amazed with their services. The staff treated us very nicely and gently. They solved all our issue and responded very quickly to our every request.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Helpful support

    sonam.business

    Special mention to their customer support who are helpful and patient in listening all my queries.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Helpful, kind

    amar t.family

    The accommodations were clean, comfortable, and well-maintained. The hotel staff were helpful, kind, and patient.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    "homely fee "

    rajesh.business

    Stayed here for a weekend trip. It was decent. Basic accommodations and allover good experience.

    Travel Month: Jul 2024

    Room: Classic

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