The hotel manager refused to provide a room against booking and advised me to cancel and pay offline. After a lot of efforts , OYO refunded the amount. Rooms are very dirty and no hygiene. it's better to avoid booking of OYO hotel
Hotel O OM has replied on Wed May 31 16:19:26 IST 2023
We are sorry to disappoint you, Vishal Kaushik! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon ) Regards, Lisa