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Review Of Hotel O K N Residency0123401234

Kattigenahalli, Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    51 Ratings, 20 Reviews

    excellent
    12%
    very good
    12%
    average
    27%
    poor
    22%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 1
    • 3
    • 3
    • 4
    • 3
    • 5
    • 3

    Rating Categories

    • Cleanliness2.5
    • Room3.0
    • Value For Money2.5
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    Reviews Summary

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    The property offers good service and a decent location, making it accessible. However, many guests have faced issues with cleanliness, poor hygiene, and unprofessional staff. There are complaints about extra charges being demanded without proper explanations and a lack of amenities like food options. Additionally, the bathrooms and rooms received negative feedback, with reports of sticky floors and noise disruptions. Overall, expectations are not met regarding amenities and value for money.

    Sort by:

    Positive first
    3.0

    Average

    md m.solo

    I stayed in k n residency they did not provide any amenities but the service was good the room was cleaned and i got the cheapest price room, i didn't expect the lowest price room

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Excellent Stay

    mandal h.

    Reception is good behavior. And rooms also we'll mentioning.

    Travel Month: Mar 2024

    Room: Classic

    1.0

    Terrible Stay

    arun k.couple

    Worst experience in my life, they are taking extra amount more than my booking and receptionist didn't know how to behave customer, no enquiry response, no bathroom are cleaned, no cup of glass available,. Worst room and staffs. 1. 1

    Travel Month: Mar 2024

    Room: Classic

    2.0

    Extra charges

    ram k.family

    I booked two rooms in this hotel. When i reached the reception to check in. The manager charged me extra money. I couldn't understand why they charge extra even after booking.

    Travel Month: Feb 2024

    Room: Classic

    1.0

    Very bad experience

    abhijith d.couple

    Hotel manager ask to pay extra 1800rs and i paid that amount. And that hotel was full of negative energy and some unknown noises are coming ! am very afraid to sleep in that hotel. And to make my trip thankyou for doing fraud behaviour

    Travel Month: Jul 2023

    Room: Classic

    1.0

    Terrible Stay

    sai k.

    Hotel management charged me rs200 extra. Regarding this i contacted you several times, but no response from you. Please don't allow this kind of ruthless things next time.

    Travel Month: May 2023

    Room: Classic

    Hotel O K N Residency has replied on Wed May 31 16:17:17 IST 2023

    Hi, Sai Kumar! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

    3.0

    Average Stay

    prakhar p.loyalty-icon

    Average hotel water supply not good

    Travel Month: Dec 2022

    Room: Classic

    1.0

    worst check in

    mohammed s.business

    I reached hotel in that heavy rain at night 1030 and hotel demanded additional 300 with me. I tried oyo customer care and I was told that property owner is not agreeing so I have cancel booking and try another, at night 10.30 in that rain I had no option other than this. so had to pay extra 300

    Travel Month: Sep 2022

    Room: Classic

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    Hotel O K N Residency has replied on Thu Nov 03 14:36:29 IST 2022

    We are sorry for the inconvenience caused to you, we will surely look into this issue and will put our best efforts to enhance your experience. Regards, joey

    2.0

    Poor service on reception desk

    rahul k.loyalty-iconsolo

    After booking confirmation asking additional charges, no professional receptionist,

    Travel Month: Aug 2022 (3-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    selva k.loyalty-iconsolo

    I am already paid full amount. But they need extra amount.

    Travel Month: Aug 2022

    Room: Classic

    • user photos
    1.0

    Aak more money

    athul i.solo

    They aak more money booking price 780 they ask 1000

    Travel Month: Aug 2022

    Room: Classic

    1.0

    Horrible stay

    gururaja p.family

    Location ok. No restaurant available. Hygiene horrible. Worst management

    Travel Month: Jul 2022

    Room: Classic

    3.0

    Washroom

    abhishek k.solo

    Geezar not working properly. And wash room also not clean, room is good

    Travel Month: Jun 2022 (7-Night Stay)

    Room: Classic

    5.0

    Location, food, hygiene & safety standards

    karthikraja r.business

    Location is walkable nearby main

    Travel Month: Apr 2022

    Room: Classic (2X)

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    • user photos

    Hotel O K N Residency has replied on Wed May 04 08:34:35 IST 2022

    Thanks for taking out your valuable time to rate us, karthikraja r! we will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! regards, amit

    2.0

    Average stay

    babulal c.solo

    Location is not on road. Road to property is muddy. No food or even tea is served from the kitchen. Room floor was sticky. Safety is ok. Average property in short.

    Travel Month: Oct 2021

    Room: Classic (2X)

    • user photos
    • user photos

    Hotel O K N Residency has replied on Wed Nov 17 15:29:37 IST 2021

    Hi, babulal! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, ivy

    5.0

    Good service.

    vishal s.couple

    Good service was there, good rooms.

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O K N Residency has replied on Sat Mar 20 07:47:26 IST 2021

    Thanks for sharing your valuable feedback vishal singh! hoping to make your next stay more fascinating to your further visits. Have a wonderful day! regards, hemant

    3.0

    Good

    saumya g.couple

    Sanitizer is available, staffs were polite but weren't wearing masks. Toiletries were provided which were packed. Location is ok n service is ok ok. Overall a fair experience
    Sanitizer is available, staffs were polite but weren't wearing masks. Toiletries were provided which were packed. Overall a good experience

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel O K N Residency has replied on Sat Mar 06 17:00:22 IST 2021

    Hi, soumya gupta! thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay an amazing experience next time. Regards, james!

    3.0

    Bedsheet are not changed.room is unclean.in this pandemic room should br clean.

    stella w.loyalty-iconfamily

    hotel is safe. but not clean.try to keep clean

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O K N Residency has replied on Fri Dec 25 01:00:12 IST 2020

    Hi stella walker, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    2.0

    Poor Stay

    mrinal s.family

    When i have book this k n residency breakfast included and when i check in there is no breakfast. Give my money of breakfast which included.

    Travel Month: Nov 2020

    Room: Classic (2X)

    Hotel O K N Residency has replied on Mon Nov 23 06:30:10 IST 2020

    Sincere apologies, mrinal singh! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, james!

    2.0

    Poor Stay

    nanda d.couple

    Not good for stay. Not cleaned, dirty wash room,

    Travel Month: Oct 2020

    Room: Classic (2X)

    Hotel O K N Residency has replied on Wed Oct 07 20:00:08 IST 2020

    Hi nanda dull biswas, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, james!

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