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Review Of Hotel O K B Residency0123401234

Tambaram, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    1.5
    Poor

    42 Ratings, 24 Reviews

    excellent
    2%
    very good
    2%
    average
    10%
    poor
    19%
    bad
    67%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 1
    • 2
    • 1
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Cleanliness2.0
    • Food2.0
    • Value For Money2.2
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests commonly appreciate the property's location, but many have had negative experiences. Several reviewers mention that rooms are poorly maintained with cleanliness issues, such as dirty bathrooms and unpleasant odors. There's a trend of charging extra fees upon check-in, leading to frustration and complicated situations for guests arriving. Customer service has faced criticism too, with complaints about staff behavior and unresponsive support.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    binu j.

    I didn't get-chance to stay there property was fully occupied refund my money

    Travel Month: Feb 2024

    Room: Deluxe

    1.0

    Terrible Stay

    devaraj k.

    Very poor rooms and high amount requested

    Travel Month: Jan 2024

    Room: Deluxe

    1.0

    Terrible Stay

    sivasankar s.

    I was not provided any room even after booking confirmation from make my trip. I stayed outside after a long struggle. Till now my complaint is not resolved and my money is not reimbursed. Horrible experience yesterday

    Travel Month: Dec 2023

    Room: Deluxe

    1.0

    Terrible Stay

    sunish k.

    Terrible. No maintenance of the room. No cleanliness. I had to pay an extra amount for the room. I am fed up with this trip.

    Travel Month: Dec 2023

    Room: Deluxe

    4.0

    Good Stay

    f l.

    stay was okay

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Deluxe

    1.0

    Terrible Stay

    shanmuga s.

    This guys using the need of travellers and making them late and demanding more price during checkin. They will not give rooms until they get additional money. Rooms are very smelly and need to use the bathrooms used by others. It is not a hotel at all. Dont be in the net of these guys who offers less price and demand more during checkin.

    Travel Month: Jul 2023

    Room: Deluxe

    1.0

    Terrible Stay

    ravikumar g.

    They collected rs 700 extra

    Travel Month: Jul 2023

    Room: Deluxe

    2.0

    Lier residency

    prabhakar s.business

    I booked rs one night this residency when I reach out this residency they are asked again rs900 .he said Oyo not updated yet what exact our ammount at mid night 12 am he said .i had no other chance to try to book other residency.alzo not worth rs per night .very bad

    Travel Month: May 2023

    Room: Deluxe

    Hotel O K B Residency has replied on Wed May 31 16:17:33 IST 2023

    Hi, Prabhakar! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barsha

    1.0

    Terrible Stay

    dikesh k.loyalty-icon

    1. They denied checkin and asking for 1200 extra for each room? will you take any action.

    Travel Month: May 2023

    Room: Deluxe

    Hotel O K B Residency has replied on Wed May 31 16:18:25 IST 2023

    We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

    1.0

    Horrible experience

    shiva n.business

    We have made a k b residency for may 1st as showed in the make my trip app and also paid the shown amount. When we reached the property to check, de denied saying the amount paid is not sufficient. We have several to the support team and did not get a proper solution. We had wonder on street and got drenched by rain at the unknown place. Make my trip has also not compensated for this issue just giving back our paid amount. Because of this negligence by make my trip we have big loss of time, work and money.

    Travel Month: May 2023

    Room: Deluxe

    Hotel O K B Residency has replied on Wed May 31 16:18:26 IST 2023

    Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

    1.0

    Worst ever quality

    santhosh k.solo

    Worst than public toilet. Very bad behaviour from the receptionist.

    Travel Month: Mar 2023

    Room: Deluxe

    1.0

    They charged extra amount

    prasanth g.business

    I paid extra amount of 530 rupees they didn’t give the bill now. Even after repeatedly contacting the hotel they didn’t give the bill

    Travel Month: Mar 2023

    Room: Deluxe

    1.0

    Check in denied

    srinivasan a.business

    Due to your fake tariff check in denied

    Travel Month: Dec 2022

    Room: Deluxe

    3.0

    Good

    abdul s.business

    Wow good quality good value nisha

    Travel Month: Dec 2022

    Room: Deluxe

    1.0

    very pathetic

    benny m.solo

    Very poor condition of the room.

    Travel Month: Aug 2022

    Room: Deluxe

    1.0

    worst

    ajith k.couple

    worst they collected extra 1100nrupess don't trust Oyo because after I went there they charged extra amount

    Travel Month: Jul 2022

    Room: Deluxe

    1.0

    Terrible Stay

    gnanasekar r.family

    Very very bad worst behavior of the reception people I am not recommend to anybody in future.

    Travel Month: Jul 2022 (3-Night Stay)

    Room: Deluxe

    2.0

    Ac cool very low

    mohamed.family

    Bathroom no cleaning. And bed

    Travel Month: May 2022

    Room: Deluxe (3X)

    1.0

    Property

    abu t.group

    No hygiene

    Travel Month: Apr 2022

    Room: Deluxe (3X)

    Hotel O K B Residency has replied on Sun Apr 17 00:45:19 IST 2022

    Never meant to disappoint you, abu thahir! we have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, krutika!

    1.0

    Worst Room

    jenith d.business

    Please avoid this hotel if you like neatness. Every where you find this hotel rooms cockroach 🪳 insects, ants and spiders. They not clean even bed. Blanket is not washed. Another people's who is used before same they give us too. Very very worst experience in this hotel my Life time travel. Please friends strongly I'll suggest avoid this Hotel.

    Travel Month: Mar 2022

    Room: Deluxe (3X)

    • user photos
    • user photos
    • user photos

    Hotel O K B Residency has replied on Sun Apr 03 19:30:13 IST 2022

    Hi jenith daniel, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, krutika!

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