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Fatehabad Road, Agra | 2 km drive to Taj Mahal
68 Ratings, 41 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has mixed reviews, with highlights including friendly staff and a convenient location near attractions like the Taj Mahal. However, guests reported cleanliness issues, with many mentioning dirty rooms and bathrooms, poor maintenance, and inadequate service. While some appreciated the amenities and helpful staff, others faced issues like slow room service, misleading location details, and lack of proper sanitation. Overall, the experience seems to fluctuate between good service and disappointing hygiene standards.
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Good Stay
I recently stayed at this hotel and had a wonderful experience. The staff was friendly and attentive, the rooms were clean and comfortable, and the overall ambiance was relaxing. The location was convenient, and the amenities provided added to the comfort of my stay. I would definitely recommend it for anyone looking for a pleasant and hassle-free stay!
Room: Classic
Very bad experience
Very bad experience all rooms are very cheep washroom is also very dirty spit over there very bad experience staf was also very bad and make my trip customer service is also very bad not one attended properly on call
Room: Classic
Very nice hotel
The hotel is very nice, with great seating and friendly staff. Loved our stay.
Room: Classic
Terrible Stay
Total waste of money, we had to switch to another hotel. We lost our money and there is no heat water, no bucket, no mirror, walls have spit spots, walls are cracked, electric sockets are hanging through wires, fan make sound, bathroom is not clean at all, bathroom has some weird fungus type thing. We asked for room spray, they are using white liquid which are used in bathroom cleaning.
Room: Classic
Poor Stay
Bad quality
Room: Classic
Average Stay
Hotel jalsa service is good and workers behaviour is polite neat and clean room i am also happy stay in this hotel
Room: Classic
Hotel room
Hotel room and bathroom are very dirty service is very bad i suggest not stay in the hotel
Room: Classic
Hotel O Jalsa has replied on Wed May 31 16:23:58 IST 2023
We are extremely sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.
Services
Poor servers and the room is dirty.
Room: Deluxe
Hotel O Jalsa has replied on Wed May 31 16:16:37 IST 2023
Hi, we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.
Terrible Stay
Ac is not working. Please help me. It a very hot
Room: Suite
Hotel O Jalsa has replied on Wed May 31 16:09:51 IST 2023
Hello, Ashutosh! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barun
Good Stay
4. 4. 4. 4
Room: Deluxe
Worst experience
I booked for suite room still they have charged me extra for the same in hotel. Leakage in bathrooms, rooms
Room: Deluxe
Hotel O Jalsa has replied on Wed May 31 16:00:18 IST 2023
We are sorry to hear about your experience, Rishi! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Mita
Terrible Stay
Very untidy rooms, mattress were smelling owners dog were sleeping on the reception couch pathetic experience of our life.
Room: Suite
Poor Stay
Very dirty hotel every i have seen, soo much smell. There is room freshaner, no good night, no cleanness, but their old food is so costly. And so delay service. . If you for anything in evening you will get it next day,
Room: Deluxe
Bad experience
familyWe’ve faced many problems with this hotel room. Room is very dirty, bathroom taps are very very dirty and even pillow and badsheets is si very dirty and staff is rudeiis dirty
Room: Suite
Worst experience
familyThe service is very poor. You’l
Room: Suite (4X)
Hotel O Jalsa has replied on Sat Apr 23 10:15:28 IST 2022
Sorry for the hassle you faced, vatsal khanna! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, mayank!
Bad service
My stay was terrible, there was a type of worms in washroom, i asked for blanket but they did'nt give, i asked for water, did'nt give, worst service
Room: Deluxe (3X)
Hotel O Jalsa has replied on Wed Jul 14 10:10:44 IST 2021
Hi, kavita! we would like to thank you for bringing this concern to our notice. Do not worry we will surely take corrective action in order to resolve this and to avoid such experience in the future. Regards, jacob
Location is good, safety and hygiene were also good
Overall stay was good except the lady at reception, asked why I booked the room.
Room: Deluxe (3X)
Hotel O Jalsa has replied on Tue May 25 09:54:36 IST 2021
Hi, anand! thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, jacob
Nice place to stay
Very nice place good staff members.
Room: Deluxe (3X)
Hotel O Jalsa has replied on Fri Mar 26 07:28:23 IST 2021
Thanks for the perfect rating, shubham patel! hope this love is retain forever and we ensure to make your next stay more exciting and memorable one ) have a great day! regards, navneet
Nice
Overall the services were satisfactory
Nice hotels. . . .
Room: Deluxe (3X)
Hotel O Jalsa has replied on Fri Mar 19 14:00:27 IST 2021
Thanks for such a lovely review, shashank shrinet. Delighted to know that you liked our services. Hope to welcome you again soon. Regards, james!
Patethic and Rude
hotelier provided the cheapest room although delux room was booked with breakfast.breakfast was terrible.we booked for two days but reached one day late and hotelier sold our rooms to some other though the payment was made in advance.hotiler was making silly excuses for his mistake.
Room: Deluxe (3X)
Hotel O Jalsa has replied on Tue Mar 02 01:30:21 IST 2021
Hi karnal singh! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time regards, james!
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