I had booked this hotel after seeing the room type and pictures , but the reality was completely opposite. The room was extremely untidy, walls had broken plaster, and the washroom was dirty with a foul smell. The bed sheet and pillow covers were stained, and water was leaking from the AC, making the floor slippery and unsafe.
Basic amenities were missing – no proper toiletries, no clean towels, and no drinking water facility. The food quality was horrible, the tea tasted stale, and the overall hygiene of the kitchen looked doubtful. The staff was unprofessional, unresponsive, and least bothered about guest comfort.
Safety was also a major concern as the locks on the doors and windows were weak, and the entire environment felt insecure. The property was noisy, there was no proper housekeeping, and the power supply kept fluctuating.