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Police Line, Agra | 6.8 km drive to Taj Mahal
80 Ratings, 38 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts spacious and clean rooms, with a welcoming atmosphere that makes you feel at home. It's conveniently located near key attractions like Agra Fort. Guests appreciated the attentive staff, with some noting excellent service. However, there are concerns over cleanliness, room service, and the absence of dining facilities. Many found the bed linens unsatisfactory and experienced delays in service. Overall, it’s a budget-friendly stay but lacks consistent quality in services and amenities.
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very good
nice hotel with superb hygiene...loved the experience... good stay in good budget ..I liked the hote nice hotel with superb hygiene...loved the experience... good stay in good budget ..I liked the hotel
Room: Exclusive Double Room
Excellent Stay
"Main mein thaharne ka bahut accha anubhav mila. Is hotel ne mere ummeedon se bahut zyada fulfill kiya. Kamre bahut saf aur sukhad the, aur khaana bahut swadisht tha. Staff bahut mehmaan nawaz aur sahayak tha, unhone meri har sambhavit madad ki. Hotel ki stithi bhi bahut achi thi, yahaan se shahar ke mukhya akarshanon tak aasani se pahuncha ja sakta tha. Main is hotel ki salah doonga/dungi, yahaan thaharne se aapko bahut accha anubhav milega. Rating: 5/5"
Room: Exclusive Double Room
Average Stay
-OVERALL STAY IS GOOD -FOOD QUALITY NEED TO BE IMPROVE
Room: Exclusive Double Room
Average Stay
सब ठीक ठाक था
Room: Exclusive Double Room
Terrible Stay
Rooms are dirty, AC was not working then they shifted to another room which was in terrible condition. staffs behavior was rude and unprofessional
Room: Exclusive Double Room
Excellent Stay
The cleaning of the room is good . The staff's behaviour is also good . The food is tasty.overall a good experience.
Room: Exclusive Double Room
Excellent Stay
Rooms were very clean and large with table and chairs. Bathroom was also clean and large. staff were very cooperative. Compared to other hotels near by Tajmahal this one was very affordable to better than others.
Room: Exclusive Double Room
Superb Place, Larger Than Life Rooms, Excellent Hospitality, Great Host D
it was wonderful mind blowing best excellent, Rooms Were So So So Big That It Made You Feel, Did We Paid Less For This Lavish Big Rooms, Excellent Staff, Excellent Service, Feel Like Home Ambinence, Superb Kids Pool
Room: Exclusive Family Room
Hotel Marc Royal - Agra
Thank you so much for your wonderful and heartfelt review! 🌟 We're truly delighted to know that you had such a memorable stay with us. It brings us great joy to hear that you found the rooms spacious and luxurious, the service excellent, and the overall ambiance homely. Our team works hard to create a comfortable and welcoming experience for every guest, and your kind words mean a lot to us. We’re especially glad your family enjoyed the pool—it’s one of our favorite spots too! We look forward to welcoming you back soon for another superb stay. 😊
Poor Stay
Bed sheet bhut ganda tha..... check out delay hone par full charge pay....... dinner is terrible 😔.......
Room: Exclusive Double Room
Hotel Marc Royal - Agra has replied on Fri May 16 20:27:36 IST 2025
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the inconvenience caused regarding the cleanliness of the bedsheet, the dinner experience, and the check-out policy. This is certainly not the kind of experience we aim to provide. We’ve taken your feedback seriously and are addressing these issues with our housekeeping and kitchen teams to ensure immediate improvements. Regarding the check-out charges, we follow standard policy timings, but we understand your concern and will definitely review how we communicate this more clearly to our guests. We hope you'll give us another chance in the future to provide you with a much better experience. Your comfort and satisfaction are very important to us.
Tour of ticonic Taj mahal and Agra fort Visit to Tajmahal and Agra fort
coupleAgra tour to visit the iconic Tagmahal and the historic Agra fort. Shopping and tasting the mouthwatering Agra cuisines and sweets. Also observed the various leather items and foot wears.
Room: Exclusive Double Room
Good Stay
good, spacious rooms, well ventilated. near to agra fort as well . The manager was very supportive and kind. it was a nice stay.
Room: Exclusive Double Room
Good Stay
Good clean room, well behaved staff no issues faced, hotel is on the main road, very good for the budget stay. Pool is very small
Room: Exclusive Double Room
Terrible Stay
Stay was terrible no towel and water bottle in the room and after calling so many time they don't bothered also rude staff not hygienic
Room: Exclusive Double Room
Budget hotel in pek time
Budget hotel, cleanness is average, water supply in bathroom is slow and no parking in hotel, you need to park your vehicle outside hotel
Room: Executive Double Room
Hotel Marc Royal - Agra has replied on Sun Mar 03 19:27:45 IST 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your review and your honest assessment of our budget hotel. We apologize for any inconvenience you experienced during your stay regarding the cleanliness and the water supply in the bathroom. Rest assured, we will address these issues promptly to ensure that future guests do not encounter similar problems. Regarding the parking situation, we understand your concern about having to park your vehicle outside the hotel but there are always our security guard available at Hotel Outside Parking and that place under 24 hours CCTV survilance. We value your feedback as it helps us to continuously improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Thank you once again for choosing to stay with us.
Poor Stay
Facilities were okish but there were no mattresses provided for extra guests which were mentioned earlier.
Room: Standard Double Room
Hotel Marc Royal - Agra has replied on Sun Mar 03 19:29:46 IST 2024
Dear Guest, Thank you for your recent stay and for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the lack of mattresses for extra guests, especially considering it was mentioned earlier. Rest assured, we are looking into this matter urgently to rectify the situation and ensure it does not happen again. Your satisfaction is our top priority, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back and provide you with a more seamless experience in the future.
Average Stay
familyAverage stay becouse marriage party in this hotel too-much noise so disturbed by sleeping in night overall experience good for neat and clean room
Room: Standard Double Room
Hotel Marc Royal - Agra has replied on Sun Mar 03 19:32:12 IST 2024
Dear Guest, Thank you for taking the time to share your recent experience with us. We sincerely apologize for the disturbance caused by the noise from the marriage party held at our hotel during your stay. We understand how important a good night's sleep is, and we regret that your rest was disrupted. We are glad to hear that you found the room to be neat and clean, despite the inconvenience. Your comfort is our priority, and we appreciate your understanding during this time. Please rest assured that we will take your feedback seriously and implement measures to minimize noise disruptions during future events. We hope to have the opportunity to welcome you back for a much more peaceful and enjoyable stay in the future.
Poor Stay
The hotel management asked to come within 3 hrs of booking else warned that he will give room to someone else. Very pathetic. I asked that i have already paid for room for full day but he didnt agree. Even firstly he lied that he has no rooms.
Room: Standard Double Room
Hotel Marc Royal - Agra has replied on Sun Mar 03 19:36:04 IST 2024
Dear Guest, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you experienced with our booking process. It is unacceptable for our guests to be treated in such a manner, and we deeply regret any miscommunication or inconvenience caused. We understand your concerns about having already paid for the room for the full day and not being accommodated accordingly. Rest assured, we are looking into this situation urgently to understand what occurred and to ensure it does not happen again in the future. Your feedback is invaluable to us, and we appreciate your patience and understanding. We hope to have the opportunity to regain your trust and provide you with a much better experience on your next visit.
Poor Stay
Hotel accommodated in one room instead of 2, no one is receiving calls on mobile on, light went off regularly
Room: Executive Double Room
Hotel Marc Royal - Agra has replied on Sun Mar 03 19:37:51 IST 2024
Dear Guest, We are deeply sorry for the inconvenience and frustration you experienced during your recent stay with us. It is completely unacceptable that you were not provided with the accommodation you booked, and we understand how frustrating it must have been to not have your calls answered promptly. Additionally, we regret the inconvenience caused by the frequent power outages. Please know that we take your feedback very seriously, and we are investigating these issues urgently to ensure they are addressed and resolved promptly. We sincerely apologize for falling short of your expectations and for any inconvenience caused. Your satisfaction is of the utmost importance to us, and we are committed to making things right for you. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.
Good location good property
The room was clean and cozy. Good experience only thing restaurant not there very near to idgah railway station tariff through mm t and goi is very decent overall nice experience
Room: Standard Double Room
Hotel Marc Royal - Agra has replied on Sun Mar 03 19:40:42 IST 2024
Dear Guest, Thank you for sharing your positive experience with us! We are delighted to hear that you found your room to be clean and cozy, and we're glad that you had a good overall experience during your stay. Your satisfaction is our top priority, and we're pleased that our location near the Idgah railway station and our tariff through MMT and Goibibo met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Average Stay
Rooms are small in size. Cleanliness and hygiene is average. No provision of resturant in the hotel. The staffs are cooperative and friendly.
Room: Standard Double Room
Hotel Marc Royal - Agra has replied on Sun Mar 03 19:43:51 IST 2024
Dear Guest, Thank you for sharing your feedback with us. We appreciate your comments regarding the size of our rooms and the cleanliness standards. We apologize if our room size did not meet your expectations, and we understand the importance of maintaining high standards of cleanliness and hygiene for our guests. Regarding the absence of a restaurant in our hotel, we regret any inconvenience this may have caused during your stay. We strive to provide alternative dining options nearby and are always looking for ways to enhance our guests' experience in this regard. We're delighted to hear that you found our staff cooperative and friendly. Your kind words are greatly appreciated, and we will be sure to pass along your compliments to our team. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.
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