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Review Of Hotel O Hotel Stay Inn Near Appu Ghar

Name: Hotel O Hotel Stay Inn Near Appu Ghar
Address: 106, Dss106 Sector 31near Star Mall, Jal Vayu Vihar, Gurgaon, Gurgaon, 122003, IN
Rating: 2.6

Sector 31, Gurgaon

User Rating & Reviews

everyone
group
couple
solo
family

2.6

Average

32 Ratings

excellent

31%

very good

16%

average

poor

13%

bad

41%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.0
Cleanliness3.1
Room4.4
Food2.5
Hospitality2.9
Value For Money3.2

We are using generative AI to show you summarised user review

Review Summary

Guests appreciate the property's location near Huda Market and metro access, but the overall experience seems quite disappointing. Many reviews highlight poor hygiene, dirty rooms, and unprofessional staff. There are complaints about terrible service, lack of basic amenities, and bad food quality. While some mention kind staff and good room service, the negative aspects dominate the feedback.

1.0

Bad experience with hotel, first time happened with me

sachin.solo

Very bad experience with hotel, very bad behavior from hotel people. I have done advance booking then also not provide room

Travel Month: Sep 2024

Room: Classic

1.0

Terrible Stay

ravi r.

Terrible stay, rooms were stinking, bed sheet has strain, no drinking water, pillows were dirty, bathroom had cigarette waste, roof of the room had a seepage. Avoid staying even if you get the room for free.

Travel Month: Nov 2023

Room: Classic

1.0

Terrible Stay

rohit s.couple

I am happy with that property. There is no light in washroom, too much mosquito in room, very bad condition of room. Your service is too bad. That day, i'm waste my money. I'm going to do a mail to your ceo. This is very bad experience with your hotel, i'm paying there 100 rupees extra but that i can facing too much issues. There is no light in washroom that hotel is not hygiene washroom and room is not clean. Service is too bad. Nobody professional guy' there for customer service. So, it's very bad experience. I can't suggest to any one to book hotel. My money is totally wasted. When i'm seen hotel condition. I'm left from hotel

Travel Month: Nov 2023

Room: Classic

1.0

Terrible Stay

kuldeep.

no Photo

Travel Month: Apr 2023 (5-Night Stay)

Room: Classic

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Wed May 31 16:12:49 IST 2023

Hi, kuldeep Yadav! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead ) Regards, Lisa

1.0

Worst stay i have ever made

rakesh.family

We went in this hotel for family stay. The staff is too rude and nonsense. After knowing that we had a booking from mm t they forced us to cancel the booking & make the new reservation from hotel only. Also when we call mmt & o ye they did misbehave with them on call too. It was very disappointing. Although once you look at the hotel you will actually feel like to cancel the booking. It was that dirty, smells bad and unhygienic location. Mm t must disconnect such properties from their list. It actually hamper the mm t reputation as well.

Travel Month: Apr 2023

Room: Classic

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Wed May 31 16:06:03 IST 2023

Hi, Rakesh! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

1.0

Terrible Stay

shubham g.

Room was terrible and there were mosquitoes and it was dirty as well. Also there was smell as well.

Travel Month: Apr 2023

Room: Classic

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Wed May 31 16:02:18 IST 2023

Hi, Shubham Gupta! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Lisa

1.0

Most disgusting unhygienic hotel

shiva g.solo

The worst Oyo I have seen, on entering the lady at the counter asked for extra money as tax and on refusing she threatened to deny entry. Then finally after convincing that no extra amount is needed to be paid she gave the worst room, there were moulds in the room, it was difficult to breath, the room smelled. The washroom had no geyser no soap nothing at all. The property seems to be in a disgusting state. The Tv was not working.

Travel Month: Dec 2022

Room: Classic

5.0

Hotel is at very good area

abhilash p.solo

Staff was very kind and helpful. Room service was good and also the room was very clean and perfect.

Travel Month: Oct 2019 (5-Night Stay)

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Mon Dec 09 07:46:26 IST 2019

Thanks for applauding, Abhilash pe v! The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. Keep posted us with your future reviews as well. Hope to welcome you again soon) regards, Vishal

4.0

Pathetic

javeed a.solo

Paid for lunch or dinner but denied that.

Travel Month: Nov 2019 (5-Night Stay)

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Mon Nov 25 14:13:31 IST 2019

Hi, Javeed! Thank you for rating our services. We understand that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Ravi!

1.0

Worst than worse

nitish k.couple

Never seen a hotel like, poor.

Travel Month: Nov 2019

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Thu Nov 21 12:49:36 IST 2019

Hey Nitish, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure the better experience in the future. Regards, Poorav!

4.0

Location

sharad d.solo

Location is good in Huda market basket to it's location map is not updated and showing wrong in map.

Travel Month: Sep 2019

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Fri Oct 11 21:03:10 IST 2019

Hey Sharad, thank you for sharing your review. We've duly noted your feedback to make sure your next Stay is pleasant with us. Have a great day! Regards, Amit

4.0

Location

sharad d.solo

Very good location. Near by Huda market

Travel Month: Sep 2019

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Thu Sep 19 18:46:05 IST 2019

Thank you for your kind words, Sharad! We shall never stop pleasing you with our services. Regards, Amit

4.0

Good Stay

sharad d.solo

Very good location near the Huda market, sector 31. Access to the Huda metro is also nearer. Good to stay here.

Travel Month: Sep 2019

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Wed Sep 18 17:45:49 IST 2019

Thank you for sharing your seamless experience, Sharad! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Navneet.

1.0

Pathetic service

laxey k.solo

Very unprofessional staff, I found my bedsheets very dirty with lots of spots on that, I asked them to replace it they denied me that we can not change it now. I have not slept properly. I will recommend never to go there.

Travel Month: Sep 2019

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Mon Sep 16 18:46:37 IST 2019

Hi, Laxey! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next Stay is amazing. Regards, Rahul

2.0

Poor Stay

gaurav c.couple

Food quality very bad, not towel and soap not provided.

Travel Month: Aug 2019

Room: Classic (2X)

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Thu Aug 22 20:08:33 IST 2019

Hi, Gaurav! We are extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

5.0

Hotel stay inn

nitesh s.group

Good Hotel. Nice staff. Well cleaned and Spacious rooms.

Travel Month: Jul 2019

Room: Classic Room

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Sun Jul 14 08:18:59 IST 2019

Thank you for sharing your seamless experience, Nitesh Singh! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Hemant

1.0

Bad decision to choose this Hotel

manju k.family

The behavior of hotel owner at reception was very bad as he is looking at us continuously and after that the room given to us has very bad condition in cleaning as bed sheet was unwashed, AC is not working than our room is changed but we have also faced some problems like no remote of TV, remote of AC is without battery and then last but not the least is breakfast which came after 1.2 hours of order that too is bad to taste and tea is like just a warm water with some tea.

Travel Month: Jul 2019

Room: Classic Room

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Sat Jul 06 18:28:22 IST 2019

Hi, Manju! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we've immediately shared the feedback to our relevant team to look into this concern so that our other guests shouldn't face such trouble further. Hope to make your future experience delightful and we assure you that we won to let you down this time. Regards Vishal.

5.0

Good service

manju k.couple

Comfortable ac rooms, good service, tasty breakfast

Travel Month: Jun 2019

Room: Classic Room

Hotel O Hotel Stay Inn Near Appu Ghar has replied on Thu Jun 13 09:11:52 IST 2019

Glad to See that you have rated us positively, Manju Karawasra! Do give us more chances to delight you in the future as well. Regards, Sagar

5.0

Overview

dhanraj c.couple

Nice and comfortable room with good hygiene conditions and tasty food