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Sector 14, Gurgaon | 2.2 km drive to Shri Mata Sheetla Devi Mandir
25 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
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terrible
coupleThe bed sheets were not changed, and the room was dirty. The room was not cleaned. Staff was not supportive
Room: Classic
Bad hospitality
Chevk in denied and no emtertainemt for anything
Room: Classic
Very bad
No lift, unhygienic room, washroom are not clean
Room: Classic
Poor Stay
Very bad service in dinner and breakfast
Room: Classic
My whole life worst to worst hotel
I stay this hotel with my wife. the experience of hotel was too horrible you can't saty there alone there to too much smell, dirty, bed also have a different type of smell, dirty washroom, its my life worst hotel experience like i stay here is free. Meri life ka sabse ghatiya or ganda hotel aap ruk hi nahi sakte waha itna ganda room bister se bhi gandi smell floor bhi boht ganda washroom to bhoth hi ganda and dirty tv not working, no water in room no handwash nothing. dont choose this hotel. Very horrible experice. Cant explain.
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Fri Oct 22 16:27:22 IST 2021
Sorry for the unpleasant experience you had with us, Shelendra ! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Sara!
Location
Good location and hygiene room
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Wed Aug 26 07:19:05 IST 2020
Thanks for the perfect rating, Rohit Sharma! Hope this love is retain forever and we ensure to make your next stay more exciting and memorable one :) Have a great day! Regards, Sagar
I have charged for breakfast but was not served
Location is good but service is terrible more over break fast was not served when I already paid for this and not suitable for family
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Mon Mar 02 19:05:58 IST 2020
Hi Sridip! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Sakshi!
Hotel stay
Good budget hotel. Location is also good. No kitchen facility
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Sat Dec 21 14:35:43 IST 2019
Thank you for rating us, Sharad. We've forwarded your feedback and ensure better services in the future. Regards, Akanksha!
Good Stay
soloIt was good value for money.
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Wed Dec 11 12:00:49 IST 2019
Hi Ravinder, thanks for your kind words of appreciation. Have a wonderful day! Regards, Rahul!
Good location
Hotel is at good location and staff is very friendly
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Sun Dec 08 12:20:57 IST 2019
Pleased to hear you kind words of appreciation, Abhishek! We will try our best to never fail in amazing you every time. Regards, Amit!
A trip to forget
It was least clean stay I have ever stayed, there were lots of hair on the beds, dirty bed-sheet dirty blanket and towel. Even it was looking something fishy is going on there. Felt very uncomfortable. Unpleasant stay. I wouldn't recommend this stay for couples and friends.
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Wed Dec 04 12:18:38 IST 2019
We truly regret for the distress caused, Yuvraj! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Suresh!
Low budget
Great price average of service
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Sun Dec 01 19:54:58 IST 2019
Thank you for rating us super, Jatin! Delighted to know you liked our services. Hope to welcome you again soon:) Pravin.
Hotel is at very nice location with parking
It as good but breakfast quality is terrible.
Room: Classic (2X)
Hotel O Friends Harsh Villa has replied on Wed Nov 27 18:01:50 IST 2019
Hi, Ishaan! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rachit.
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