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Review Of Hotel O Blue Falls Resort0123401234

Courtallam, Kutralam | 1.1 km drive to Kutralam Falls

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    3.5
    Very Good

    17 Ratings, 8 Reviews

    excellent
    29%
    very good
    29%
    average
    18%
    poor
    6%
    bad
    18%

    Rating Categories

    • Cleanliness3.4
    • Room2.7
    • Food2.3
    • Value For Money2.7
    • Security2.7

    Sort by:

    Positive first
    4.0

    Good Stay

    u k.

    Over all good in all parameters but cot size is small. Need to improve on customer care service in local language

    Travel Month: Jul 2022

    Room: Classic

    5.0

    Falls visit

    johnson j.solo

    The location of the property is excellant. It is in a calm area and away from heavy traffic. You can enjoy the beuty of the hills and clouds from the property. Sufficient car parking available. Room service and safety are good.

    Travel Month: Jul 2022

    Room: Classic

    Hotel O Blue Falls Resort has replied on Sun Jul 31 06:42:28 IST 2022

    Hey johnson joysingh, thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! regards, rahul

    1.0

    They are asking i'd proof for both of us,

    gunasekaran r.couple

    My wife don't bring her i'd proof, that room person not willing to allow us to stay, i said one i'd proof is sufficient, they are not accept and not allowed to stay, kindly repay the amount

    Travel Month: Dec 2021

    Room: Classic (2X)

    Hotel O Blue Falls Resort has replied on Wed Feb 02 22:00:43 IST 2022

    Hi gunasekaran ramamoorthy, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    1.0

    No tv, not clean, no phone.

    johnny.solo

    Didn’t get what was displayed.

    Travel Month: Jul 2021

    Room: Saver Double (X)

    • user photos

    Hotel O Blue Falls Resort has replied on Fri Jul 30 13:01:52 IST 2021

    Hi, johnny elavarasan! we are sorry for the unpleasant experience you had with us. Your feedback has been duly apologetic noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, sara!

    4.0

    Value for money

    sriramthilak s.family

    Decent lodge for the money spent, rooms and interiors were clean due to hotel being recently constructed/refurbished. Will be good to if hotel maintains the cleanliness in long run. The provided mattress is only good enough for couple, accompanying additional kid will be challenging. Advise hotel management to provide drinking water facility.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Blue Falls Resort has replied on Sat Jan 11 17:24:38 IST 2020

    Hi, Sriram! Thanks for spending your valuable time to write the review. Surely, we'll work on your feedback for the better guest experience in the future. Hope to host you soon :) Regards, Pravin.

    2.0

    Need some improvement in amenities

    balamanigandan r.group

    No bucket, no cloth holder, not good mirror, bed's polythene cover still in place, so didn't get good sleep

    Travel Month: Dec 2019

    Room: Saver Double (X)

    Hotel O Blue Falls Resort has replied on Thu Jan 02 13:13:19 IST 2020

    Sorry for the discommode, Balamanigandan. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit!

    1.0

    Very poor

    venugopal r.solo

    It was very bad experience not a single department eligible to stay here.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Blue Falls Resort has replied on Tue Dec 31 12:13:20 IST 2019

    Hey Venugopal, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Akanksha!

    3.0

    See room first

    balasubramani p.group

    Singe room is very small. And big window small screen, inside room clear outside visible

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Blue Falls Resort has replied on Tue Dec 24 12:36:14 IST 2019

    Hey Balasubramani, it is so disheartening to See our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure the better experience in the future. Regards, Sakshi!

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