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Review Of Hotel O Banyan Tree0123401234

Kukatpally, Hyderabad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    58 Ratings, 28 Reviews

    excellent
    24%
    very good
    9%
    average
    14%
    poor
    12%
    bad
    41%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 1
    • 1
    • 1
    • 1
    • 2
    • 4
    • 1

    Rating Categories

    • Location2.8
    • Cleanliness3.2
    • Room3.7
    • Food2.4
    • Value For Money2.9
    • Facilities1.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has faced criticism for its lack of cleanliness and amenities. Guests found rooms dirty with pests, poor bed sheets, and a missing TV remote. Services were inconsistent, with rude staff and delayed check-ins. Although some mentioned spacious rooms and a good location near the metro, issues like no intercom, broken ACs, and inadequate breakfast offerings were common complaints. Overall, many felt that the property did not meet basic expectations.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    aswanth n.couple

    worst hotel. Broken bed, there is no cusion in mattress. I would never prefer to stay in this hotel.

    Travel Month: Sep 2025

    Room: Classic

    3.0

    Average Stay

    vara g.

    Getting bad smell, no keys handling, not recommended for family.

    Travel Month: Aug 2025

    Room: Classic

    1.0

    Complete Waste of money

    siddhardha.solo

    Bed is horrible. Literally I can feel each and every spring inside it . I think they brought beds from 3rd hand. Don't waste your money . Search for another hotel .

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    suresh p.

    Ok

    Travel Month: Nov 2023

    Room: Deluxe

    1.0

    Terrible Stay

    mahindra k.

    In this hotel there is no clean and neat and beds are not good and no proper wi-fi and no neat at all

    Travel Month: Sep 2023

    Room: Deluxe

    1.0

    Worst hotel i seen in my life

    rajesh.business

    Staff is rude, rooms are not good no service, no cleaning, stinky bed sheets. Worst place to stay. Please remove these 3rd grade hotels from listing

    Travel Month: Sep 2022

    Room: Deluxe

    1.0

    Bad management poor hotel

    parvesh.solo

    Due to hotel conditions and management i m not stay

    Travel Month: Sep 2022

    Room: Deluxe

    2.0

    Bad service

    upendra v.loyalty-iconfamily

    Property didn't had any facility, they didn't even had water glasses, breakfast was also not provided for my with breakfast room

    Travel Month: Sep 2022

    Room: Deluxe

    1.0

    Worst experience ever

    sibraj r.group

    The room was like nothing in the photos, cockroaches are there but they did nothing about it, the room was smelly, provided extra bed but didn’t provided a blanket.

    Travel Month: Aug 2022

    Room: Deluxe

    3.0

    Average stay

    suhail c.solo

    The Hotel is basic and average at best. The room was sub par. The hotel doesn't even provide the key to the room. The ask for ₹500 deposit just for the key. The cleaning lady was humble and did her job well. Rest everything about this hotel is meh.

    Travel Month: Jul 2022 (3-Night Stay)

    Room: Deluxe

    2.0

    Very poor maintainance

    harsha d.couple

    No mirror in the room, no mosquito repellent, no wifi, unhygienic bed sheet, no shampoo provided, no dust bin, no intercom facility, not found any fire extinguisher or fire hose in case of fire emergency, uncleaned door mat, no hanger for clothes, cupboard not cleaned. All over very poor

    Travel Month: Jul 2022

    Room: Deluxe

    1.0

    Terrible experience

    faiz a.couple

    The check in was delayed despite paying extra charge at the hotel, hotel staffs were very bad in behaviour and treated like roudies. The room and hotel premises no cleanliness at all, room there is no tv remote, no cable connection, the ac was leaking, the bed sheet pillow all were badly stained and used once. Even the mattress spring had come off and injured my back. I check out same day night as sleeping there was not possible

    Travel Month: Jun 2022

    Room: Deluxe

    3.0

    Good place

    pravallika k.family

    There is no generator so there

    Travel Month: Apr 2022

    Room: Deluxe (3X)

    Hotel O Banyan Tree has replied on Sat Apr 23 22:15:16 IST 2022

    Hey pravallika karri, thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, karishma!

    3.0

    Property not maintain hygiene standards

    basha s.solo

    Bugs and cockroaches all over the room.

    Travel Month: Nov 2021

    Room: Deluxe (3X)

    5.0

    Excellent Stay

    harshan r.family

    Don't ever suggest these kind of hotels again. Ever

    Travel Month: Nov 2021

    Room: Deluxe (3X)

    Hotel O Banyan Tree has replied on Fri Nov 12 07:57:13 IST 2021

    Thanks for taking out your valuable time to rate us, harsh-an ravikumar! we will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! regards, rahul

    1.0

    Ratting as 1 below

    hari k.solo

    Fan noise, ac not working, tv not working, dirty space, food time management poor, service landline person didn't pick calls. I didn't suggest any people to this hotel. Worst experience.

    Travel Month: Jul 2021

    Room: Deluxe (3X)

    Hotel O Banyan Tree has replied on Sun Aug 15 13:49:20 IST 2021

    Sincere apologies, hari! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, sara!

    5.0

    Nicely located

    shah a.solo

    It is just 2 kms from kukatpally metro station and economically priced
    It was a nice comfortable stay with sufficient safety arrangements to ensure protection for clients as well as staff.

    Travel Month: Dec 2020

    Room: Deluxe (3X)

    Hotel O Banyan Tree has replied on Tue Dec 08 07:00:05 IST 2020

    Delighted to hear your words of praise, shah alam. We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, james!

    1.0

    Poor hygiene standards

    raj s.solo

    The bedsheets are dirty. They are not changing them for every new guest. The room is full of insects and roaches. Tv is not functioning as the tata sky service is stalled. Not much furniture to put our baggage and to even have lunch.

    Travel Month: Sep 2020

    Room: Deluxe (3X)

    Hotel O Banyan Tree has replied on Mon Sep 21 13:00:43 IST 2020

    Hi raj sekhar var-ma mudunuri! we are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, james!

    1.0

    Small room

    surendra d.couple

    Bad service and waste washroom.

    Travel Month: Dec 2019

    Room: Deluxe (3X)

    Hotel O Banyan Tree has replied on Sun Feb 16 13:29:41 IST 2020

    Something like this shouldn't have happened, Surendra! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Jamil!

    5.0

    Cool

    sharan d.group

    Food was also f Good. Water was available for each floor

    Travel Month: Dec 2019

    Room: Deluxe (3X)

    Hotel O Banyan Tree has replied on Sat Jan 18 09:20:42 IST 2020

    Thanks for the perfect rating, Sharan Dasari! Hope this love is retain forever and we ensure to make your next stay more exciting and memorable one) have a great day! Regards, Amit

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