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Near Mount Abu Bus Stand, Mount Abu | 2.3 km drive to Nakki Lake
42 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a great location, about 3.2 km from Nakki Lake, and guests appreciate the supportive and friendly staff. The garden area is well maintained, adding to the charm. However, several reviews highlight cleanliness issues, poor maintenance in rooms and bathrooms, and inconsistent service, including delays in serving meals. Overall, experiences vary significantly.
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Excellent Stay
Very good experience in make my trip thanks alot
Room: Deluxe Ac Room
Average Stay
Deluxe room allotted but have seen any facilities like issue in wash room staff is good room decor is average breakfast is good but there is a delay in serving. No intercom always called on staff mobile no
Room: Standard Non Ac
Poor Stay
The hotel is actually located 3. 2 km from nakki lake, not 1 km as advertised
Room: Deluxe Ac Room
Terrible Stay
Rat & holl in the bathroom
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Mon Dec 16 20:01:43 IST 2024
Dear Guest As you have Not Paid your Food Bill much more than your Booking Amount as we have tried to Reach you many Times But You Not Response. Regards
Feedback of stay
Parking space is not available. And hot water time is only 2 hr. They need to add more space for parking also need to add food court
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Sat Dec 07 09:36:51 IST 2024
Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
Terrible Stay
very dirty room and toilet there is poop in toilet when we reach and they told us that cleaner was not come and he will come at 4 pm but check in time is 12.00 and not clear hot water for bath it's yellow water over all not hygiene don't book this place
Room: Deluxe Ac Room
Don't believe in photos that are posted
Very poor quality of the hotel. Water leakage from room roof. Ac not working. Tv not working. Fan regulator not working. Wifi not available. Beds are dirty. Very risky balcony. And the very important one is that the staff's behaviour is very rough. Overall a very bad experience about the hotel. And very important is customer care not responding in the proper way. Didn't get any support from him.
Room: Deluxe Ac Room
Average Stay
I found this property at makemytrip application, and i has booked a two dulux room, and it is ok with the price, but food and service are not good just because of that, i booked a room for 1 day and night, my time was starting at 11 am and, i reached early morning, and before the booking i saw there is facility for early check in and that's why i booked, but reality is something different, and i was pied more 1500 inr. For early check in, other things are ok, between good or not good, but i enjoyed my trip, thanks to the sun & rock hotel. Thanks.
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Thu Jul 04 08:10:21 IST 2024
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our Hotel and that our services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your Needs. Happy to serve you again.
Good Stay
The hotel was average good
Room: Family Four Bed Ac
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Thu Jul 04 08:10:54 IST 2024
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our Hotel and that our services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your Needs. Happy to serve you again.
Poor Stay
my stay was not comfortable as room was not comfortable. The hotel is not neat and clean and also room was very small and bathroom was also not neat and clean.
Room: Deluxe Non Ac
Average Stay
3
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Sat Dec 07 09:37:42 IST 2024
Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
Excellent Stay
Nice supporting staff Positive answer always Clean room Tasty food Always ready for help hotel staff Nice garden 🏡 Thanks.
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Thu Jul 04 08:11:19 IST 2024
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our Hotel and that our services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your Needs. Happy to serve you again.
Average Stay
Ac is not working properly. And cleanliness is also poor. Some power points are also not working so we can not charge our phones properly.
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Thu Jul 04 08:09:54 IST 2024
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our Hotel and that our services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your Needs. Happy to serve you again.
Excellent Stay
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredible ... Thank you Hotel New Sun n rock Team ❤️
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Thu Apr 25 13:14:46 IST 2024
Thank you for valuable feedback.
Excellent Stay
Hotel was found from google map. Location of hotel and service from hotel both are very good. Garden area of hotel is very well maintain which attracts.
Room: Deluxe Ac Room
Hotel New Sun N Rock ( 1km from Nakki Lake ) has replied on Wed Feb 28 19:50:13 IST 2024
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our Hotel and that our services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your Needs. Happy to serve you again.
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Mount Abu
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Near Mount Abu Bus Stand
Near Mount Abu Bus Stand
Near Mount Abu Bus Stand
Near Mount Abu Bus Stand
Near Mount Abu Bus Stand
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Near Mount Abu Bus Stand
Sani Gaon
Near Mount Abu Bus Stand
