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Andheri East, Mumbai | 4.9 km drive to T2 - Chhatrapati Shivaji Airport
106 Ratings, 46 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a convenient location, close to the airport, which is a plus. Some guests found the staff to be friendly and helpful. However, cleanliness is a major concern, with multiple reviews highlighting unclean rooms and bathrooms. The quality of amenities is inconsistent, with several mentions of poorly maintained facilities, like broken AC and no hot water. Guests also noted discrepancies between room photos and actual conditions, leading to dissatisfaction.
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Terrible Stay
Hotel is very bad...poor ambience poor maintenance...full of toxic smell like cigarettes and alcohol there is no proper toilet facilities overall experience is too too bad... Worst now am going to checkout that hotel i want refund
Room: Deluxe Room
Terrible Stay
Terrible experience stay was not up to the mark as room was in very bad condition blanket was dirty and foul smell was coming and back seat was torn no hygiene was maintain.
Room: Super Deluxe Ac
Hotel New Sky Palace Residency has replied on Thu Aug 07 15:50:34 IST 2025
Dear Guest, Greetings from Hotel New Sky Palace Residency! We’re truly sorry to hear about your disappointing experience. Cleanliness and hygiene are our top priorities, and we regret that the condition of the room, blanket, and seating did not meet our usual standards. Your concerns have been escalated to our housekeeping and maintenance teams for immediate action. We appreciate your feedback and will work diligently to ensure improvements are made. Warm regards, Hotel New Sky Palace Residency
Average Stay
The stay was comfortable, surroundings were filled with food options, but cleanliness was an issue, the bathroom was not properly cleaned.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Tue Jul 08 16:27:17 IST 2025
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for sharing your feedback. We’re glad to know you found the stay comfortable and appreciated the convenient location. However, we apologize for the cleanliness issues, especially in the bathroom. Your concern has been noted and shared with our housekeeping team for immediate improvement. We hope to serve you better next time. Warm regards, Hotel New Sky Palace Residency
Room service very worst.
Very poor not cleaning,not good food online hotel images good but not good live images.please my suggestion not provide this type of hotels.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu May 29 16:46:57 IST 2025
Dear Partner, Greetings!! We’re sorry your experience didn’t meet expectations. Cleanliness, food quality, and honesty in presentation are very important to us. Your feedback is noted, and we’re working to improve. Thank you for bringing this to our attention. Warm & Regards Hotel New Sky Palace Residency
Excellent Stay
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable.
Room: Super Deluxe Ac
Hotel New Sky Palace Residency has replied on Thu May 29 16:48:47 IST 2025
Dear Partner, Greetings!! Thank you for your kind words! We're delighted to hear you had a comfortable stay and that our staff made you feel welcome. Your appreciation means a lot to us. We look forward to welcoming you back soon! Warm & Regards Hotel New Sky Palace Residency
Bad Experience
1. The location and services were good. 2. Included Breakfast was Medu Wada, Idli from an outside stall near the hotel (it was not worth the price) 3. Amenities: Cleaning was not upto the mark. Bathroom was not clean. Toilet flush was not working. No hot water. 4. They were even charging for 1litre bottled water which is usually for free. later he gave for free as I scolded him.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu May 29 16:50:52 IST 2025
Dear Partner, Greetings!! Thank you for your feedback. We’re glad you liked the location and service. We apologize for the issues with cleanliness, breakfast, and amenities. Your concerns are noted, and we’ll work on improvements to ensure a better experience next time. Warm & Regards Hotel New Sky Palace Residency
Terrible Stay
The experience was terrible. It’s a lodge. They give rooms for hourly basis and the condition of the room was terrible. There were dirty stain marks all over the place. I didn’t even stay there...saw the room and left immediately. Also, it didn’t seem safe for women. Worst experience ever.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu May 29 16:55:01 IST 2025
Dear Partner, Greetings!! Thank you for your feedback. We’re truly sorry your experience was so disappointing. Your concerns about cleanliness and safety are serious, and we’re addressing them urgently. This is not the standard we aim to provide, and we sincerely apologize. Warm & Regards Hotel New Sky Palace Residency
belowThird class
it is the worst hotel I have ever visited. No any Towel, soap given by management. and the AC was also damaged and not working. The rooms shown in pics is not same. please don't visit here. waste of money and time.
Room: Deluxe Room (Hourly)
Hotel New Sky Palace Residency
Dear Partner, Greetings!! We’re sorry to hear about your experience. We apologize for the inconvenience with room amenities and AC. Your feedback about the room conditions and photos is noted, and we’ll work on addressing these issues to avoid future disappointments. Warm & Regards Hotel New Sky Palace Residency
Good Hotel
Very Good facility Hotel.
Room: Deluxe Room (Hourly)
Hotel New Sky Palace Residency has replied on Mon Jun 02 17:26:46 IST 2025
Dear Guest, Greetings!! Thank you for your feedback! We're happy to hear you enjoyed our facilities. We look forward to hosting you again soon! Warm Regards Hotel New Sky Palace Residency & Team
Terrible Stay
Room where unclean, bed and blanket are yellow instead of white. Bathroom in unclean. Worst place for stay, not at all hygenic. Only good thing is staff where friendly.
Room: Super Deluxe Ac
Hotel New Sky Palace Residency has replied on Sat Jan 04 13:08:07 IST 2025
Dear Guest, Greetings from Hotel New Sky Palace Residency! We sincerely apologize for your experience. Cleanliness is our priority, and we’ll address these issues promptly. Thank you for acknowledging staff. With warm regards, Hotel New Sky Palace Residency & Team
Hotel stay at andheri east
Hotel ambient is very bad, location is good, hospitality is good. Rate is very high as per room. Cleanliness is below average
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Tue Aug 27 14:57:50 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our location and hospitality. However, we’re sorry to learn that the ambiance and cleanliness did not meet your expectations. Your comments are important to us, and we will address these concerns with our team to improve the overall experience. We hope to have the opportunity to serve you better in the future.
Terrible Stay
Wonderful worsted experience in my life for dormentey room it is too high cost and no fan staff engaged all bed they turn fans and not able wash and rest room common to much bad here don't go make my trip
Room: Dormitory
Hotel New Sky Palace Residency has replied on Fri Jul 12 13:40:51 IST 2024
Dear Guest, Greetings! I apologize for the poor experience you had in our dormitory room. We strive to provide comfortable and affordable accommodations, and I regret we fell short. We will address the issues you raised with our team. Thank you for your feedback. 4o With Warm Regards, Hotel Sky Palace Residency & Team
Dont book if you are not getting in price range of rs 80
businessThe room is small, toilet not cleaned cramped. it is not worth. Max 700 to 900 category hotel. Lot of mosquito staff is friendly is the only positive thing i could find rooms are at the first floor and access to the floor is through an inconvenient stairs amd hence not suitable for aged people. Location is in middle of a market area.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Apr 18 18:35:48 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things Don't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm regards, Hotel New Sky Palace Residency & Team
Excellent stay.
familyI just stay in room & experience was good. Location is near airport was there plus point. All the staff were very courteous & room are-clean food is good.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Apr 18 18:38:14 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for your positive feedback! We're delighted you found our location convenient, staff helpful, and overall experience value for money. We appreciate your recommendation. With warm regards, Hotel New Sky Palace Residency & Team
Excellent Stay
familyGood location near and clean room staff is also good. Room service fine. Hotel at good location. Must visit.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Apr 18 18:38:37 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for your positive feedback! We're delighted you found our location convenient, staff helpful, and overall experience value for money. We appreciate your recommendation. With warm regards, Hotel New Sky Palace Residency & Team
Excellent
businessExcellent excellent place to stay near the airport central point in mumbai everything is just 30 minute either side superb staff qnd very clean romm.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Apr 18 18:38:55 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for your positive feedback! We're delighted you found our location convenient, staff helpful, and overall experience value for money. We appreciate your recommendation. With warm regards, Hotel New Sky Palace Residency & Team
Not more than rs 500 for stay
Terrible place. Should not be charged more than 500. I paid for it. Room was like a cubicle with no facilities
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Apr 18 18:36:22 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things don't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm regards, Hotel New Sky Palace Residency & Team
Value for money hotel
Beautiful location, room was very good, value for money staff was very hellful and very polite, we booked room under budget, food was too good we will recommended to other too if you are couple u must book this hotel because of the location good staff pocket friendly and good food.
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Apr 18 18:39:17 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for your positive feedback! We're delighted you found our location convenient, staff helpful, and overall experience value for money. We appreciate your recommendation. With warm regards, Hotel New Sky Palace Residency & Team
Average Stay
coupleActual place and photos are quite different. Need more cleanliness and honest actual photos of the room
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Apr 18 18:36:59 IST 2024
Dear Guest, Greetings from Hotel New Sky Palace Residency! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things don't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm regards, Hotel New Sky Palace Residency & Team
Excellent Stay
Located at main road value for money helpful staff muat recommend to family and solo traveller near to airport
Room: Deluxe Room
Hotel New Sky Palace Residency has replied on Thu Dec 14 11:43:46 IST 2023
Dear Guest, Greetings from Hotel New Sky Palace Residency!! Thank you for your positive feedback! We're delighted you found our location convenient, staff helpful, and overall experience value for money. We appreciate your recommendation. With warm regards, Hotel New Sky Palace Residency & Team
Powai
Vile Parle
Churchgate
Juhu
South Mumbai
Andheri East
Deulwadi
Khandpe
Varasoli
Deulwadi
Karjat
Mushet
Wada
Near Akshi Beach
Karjat
Karjat
Andheri West
Bandra Kurla Complex
Kurla West
Sakinaka
Andheri East
Juhu
Juhu
Andheri East
Andheri West
Goregaon
Grant Road
Santacruz East
Andheri East
Grant Road
Andheri East
Andheri West
Sakinaka
Grant Road
Powai
Juhu
