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Review Of Hotel Navaratna Palace

Hampankatta, Mangalore

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.1
    Good

    403 Ratings, 237 Reviews

    excellent
    20%
    very good
    23%
    average
    24%
    poor
    16%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 1
    • 3
    • 1
    • 1
    • 2
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness3.2
    • Room3.2
    • Value For Money3.2
    • Food2.8
    • Facilities3.0
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    Reviews Summary

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    The property stands out for its fantastic location right opposite City Centre Mall, making it perfect for shopping and dining. However, guests have consistently noted poor cleanliness, with dirty bathrooms and unkempt rooms being a major concern. Problems with broken amenities, such as AC and faulty plumbing, contribute to the dissatisfaction. Service quality is often criticized, with rude staff and inadequate room service being prevalent issues. While some appreciated the spacious rooms, the overall maintenance and hygiene leave much to be desired.

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