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Review Of Hotel Narmada Palace0123401234

Keshav Nagar, Ujjain | 1.8 km drive to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    46 Ratings, 18 Reviews

    excellent
    17%
    very good
    24%
    average
    13%
    poor
    13%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 2
    • 1
    • 5
    • 4
    • 2
    • 1
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness3.0
    • Value For Money2.8
    • Child Friendliness2.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests have mixed feelings about this property. While some appreciate the polite staff and clean rooms, many highlight poor cleanliness, slow tap water, and maintenance issues. Extra charges for basic amenities and room size complaints are common. However, the property's location and nearby food options are noted as positives, along with helpful service in some instances.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    vivekanand g.

    The Bed Settings Were Terrible No Cleaning, No Hygiene In Room The Room Was Smelling Badly Maybe The Hotel Admins Use These Rooms For Hourly Basis Stays, Not Suitable For Night Rest.

    Travel Month: Oct 2025

    Room: Double Bed Room

    1.0

    Terrible Stay

    j d.

    The room cleanliness is so poor unwashed blankets smells a lot is a big issue bathroom is not good water from tap is coming very slowly

    Travel Month: Sep 2025

    Room: Double Bed Room

    2.0

    water shower not usable

    manoj.solo

    water quality was poor as per price it was Okj but the washroom ka paani use karne lyk nai tha ......

    Travel Month: Aug 2025

    Room: Double Bed Room

    5.0

    Excellent Stay

    garv c.business

    good hotel clean room behaviour good 😊

    Travel Month: Aug 2025

    Room: Double Bed Room

    1.0

    2/1

    sumit k.family with 2 kids

    Experience bauth poor tha kyuki:- 1. Naam ki facilities thi aasli mai kuch nhi tha 2. Roof mai se pani aata hai 3. Bed and bedsheet bauth gandi hai 4. Online double bed liya tha par single bed diya 5. baad mai jab double bed liya toh extra charge liya 6. No maintenance 7. Saari cheez ka extra charge liya jaa raha tha 8. Washroom mai pani nhi aata 9. Window se pani aandar room mai aata hai 10. Bed mai khatma Or cheetiya hai 11. Bathroom accessories ke naam par kuch nhi tha ek soap bhi nhi 12. Room. ke aas paas bauth smell aati hai 13. Ek street ke aandar hote hai wha koi khaneki suvidha nhi hai

    Travel Month: Jul 2025

    Room: Double Bed Room

    • user photos
    5.0

    very good

    satyam d.solo

    polite staff very clean room clean bathroom clean water all over best service near by nastha points available

    Travel Month: Jul 2025

    Room: Double Bed Room

    • user photos
    1.0

    3rd class

    akash p.couple

    room bahut choti hai, aur room ke andr bs sone ke liye bed hai aur kuch nahi hai, rum bhi ekdm khrab hai, sivay kuch bhi nahi ha aur room ke andr ka atmosphere bahut hi kharab hai, booking krte smy jo room ka photo hai wo bs cover photo room to ekdm bkwas hai rum me kuch bhi nahi hai bs ek bed hai aur kuch nahi, bathroom bhi ekdm bkwas hais ekdm 3rd class room hai

    Travel Month: Jul 2025

    Room: Double Bed Room

    1.0

    Terrible Stay

    sushant.solo

    really bad behaviour and they provide no service at all. no bedsheet, no pillow cover, no bucket and mug in the washroom. my friends came to meet me in day hour, they said they will charge for them also. 2 friends they were charging. after an argument they settled. this is first time i am facing. 2 friend using washroom in the hotel is chargeble, even they are not staying. wrost place. don't go any one.

    Travel Month: Jun 2025

    Room: Double Bed Room

    5.0

    Hotel narmada palace , ujjain

    couple

    "I had a wonderful stay — the staff was incredibly welcoming and helpful." "The room was spotless and very comfortable; I felt right at home." "Fantastic location with easy access to local attractions.

    Travel Month: Jun 2025

    Room: Double Bed Room

    1.0

    Terrible Stay

    prakash.

    They charge extraa amount of 300

    Travel Month: May 2025

    Room: Double Bed Room

    4.0

    Nice family stay for a short trip in Ujjain

    family

    I stayed with my family, we booked 2 rooms one ac and one non-ac for 2 days at 2nd floor. Rooms and toilets were clean. Place owner is nice and helpful. There are no lifts like most hotels in Ujjain, so if there are elderly you might want to look at rooms at lower floors. Location is accessible and near to junction. They do offer food as room service and there are some nice places to eat near by as well. Google maps doesn't correctly locate the place but it's just one street behind.

    Travel Month: Apr 2025

    Room: Triple Bed Room

    1.0

    Not a good stay experience

    biswa r.family

    Location was good, food was ok but the services were really poor the only reason I had picked out the hotel was due to proximity to major locations but service was very poor and the rooms were dirty

    Travel Month: Apr 2025

    Room: Four Bed Family Room|Triple Bed Room

    2.0

    Poor Stay

    brajendra m.family with 1 kid

    Cleanness is very bad. Bathroom washbasin was dirty. TV was not working. I have booked 4 Bed Family Room but they offered me Two Bed room. On opposing I got Four Bed Family in the night after many reminders. AC was controlled at the reception. Once in the afternoon when the weather was too hot the AC was switched off by the receptionist. Only one 1ltr bottle water provided daily, rest we have to buy. No curtains on windows which attracts direct sunlight in the room. There was no one to pick our luggage while checking out. We have bring our luggage ourselves from third floor. Overall experience was terrible.

    Travel Month: Apr 2025

    Room: Four Bed Family Room

    • user photos
    3.0

    Average Stay

    souvik m.

    Room service was average. The price was not worth the hotel.

    Travel Month: Mar 2025

    Room: Four Bed Family Room

    4.0

    Honest experience

    rupam m.family

    I would recommend this for a nice hassle free night stay. I'm happy with the rooms and amenities, eg, ac, geyser, tv were in good condition. Something I must mention is they took extra charges for AC, though it was included in the online booking details. Otherwise the owner and staffs were good and helpful. Room service was little time taking but food was good. The stair was a bit extra inclined than normal ones. And a bit of cleanliness issue was there but they changed bedsheets as soon as we informed.

    Travel Month: Mar 2025

    Room: Four Bed Family Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    simran n.

    Issues resolved

    Travel Month: Mar 2025

    Room: Four Bed Family Room

    5.0

    Excellent Stay

    suraj k.family

    good service and good room or omkareshwar ke liye car ki bhi vevstha kar ke diye ache bhav me or kisi bhi tarah ki help ke liye tayar rahte hai

    Travel Month: Feb 2025

    Room: Four Bed Family Room

    Hotel Narmada Palace has replied on Tue Mar 04 16:45:44 IST 2025

    Thank you so much sir 😍💙

    4.0

    Best stay

    mayank s.family

    Best stay in ujjain. Good behaviour of staff and nice ambience at beautiful place nearby temple. Good

    Travel Month: Feb 2025

    Room: Four Bed Family Room

    Hotel Narmada Palace has replied on Tue Feb 18 22:34:44 IST 2025

    Thank you so much sir 💙

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