I booked Hotel for one night but stayed for around 2-3 hours . The property and overall cleanliness were fine, but the room facilities were disappointing. The bedsheet was not clean, and there were no napkins, towels, or tissues provided. In addition, the room did not have a hair dryer, which made the stay less comfortable.
Basic amenities like clean linen and essential supplies are expected in any hotel room, so I hope these issues will be improved for future guests.
Hotel MK Vivanta has replied on Sat Sep 27 16:13:50 IST 2025
Dear Guest,
Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations
Sincerely,
Hotel Manager