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Review Of Hotel Metro Inn0123401234

Parao, Ajmer | 2.1 km drive to Dargah Ajmer Sharif

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    57 Ratings, 29 Reviews

    excellent
    28%
    very good
    33%
    average
    16%
    poor
    12%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 1
    • 3
    • 4
    • 3
    • 5
    • 4
    • 2
    • 2

    Rating Categories

    • Location3.9
    • Cleanliness3.9
    • Room4.0
    • Food3.4
    • Hospitality3.4
    • Value For Money3.7
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    Review Summary

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    Guests appreciate the cleanliness and spaciousness of the rooms, as well as the decent food quality. The property is conveniently located near Ajmer Railway station and local attractions. However, several reviews mention issues with staff behavior, particularly at the front office, and inconsistent customer service. Also, some rooms had maintenance problems and pest concerns, which detracted from the overall experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    lovish b.family

    A terrible stay at the hotel because of their staff working in the hotel especially front office staff. The staff was rude, his behaviour was inappropriate.

    Travel Month: Sep 2024

    Room: Classic Double

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    4.0

    Hotel stay

    ajit m.

    Title: A Mediocre Stay with Room for Improvement Rating: ★★☆☆☆ (2 out of 5 stars) During my recent stay at a hotel, I found the experience to be rather average. While there were some positives, there were also several areas that left much to be desired. One of the highlights of my stay was the cleanliness of the hotel. The rooms were kept tidy, and the housekeeping staff seemed diligent in their work. However, I did notice some minor issues, such as stains on the carpet and a musty smell in the bathroom, which detracted from the overall cleanliness. The customer service was lacking, to say the least. Staff members seemed indifferent and uninterested in providing assistance. It was disheartening to have my inquiries met with apathy instead of genuine concern. Improved customer service could have gone a long way in enhancing the overall experience. In terms of amenities, the hotel fell short of expectations. The Wi-Fi was slow and unreliable, making it difficult to stay connected. Additionally, the fitness center was poorly equipped, with outdated machines and limited options for exercise. The lack of on-site dining options was also disappointing, as it required venturing out for meals. The location of the hotel was average at best. While it was conveniently situated near some attractions, it was also in a noisy and crowded area. This made for a less peaceful and relaxing stay than I had hoped for. In summary, my stay at this hotel was average, with some notable drawbacks. Improved cleanliness, customer service, and amenities would greatly enhance the overall experience for future guests. With some adjustments, this hotel could offer a more enjoyable stay for its visitors.

    Travel Month: Sep 2023

    Room: Classic Double

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    2.0

    Poor Stay

    prithvi.

    Room was very bad. Facilities were missing in bathroom.

    Travel Month: Jul 2023

    Room: Classic Double

    4.0

    Good Stay

    jyoti r.

    Very good hotel, good hospitality, neat and clean, well maintained and spacious room. Very good behavior of hotel staff, helpful in nature. Hotel is located at good locality. Food quality is excellent. I suggest to choose this hotel at ajmer.

    Travel Month: Dec 2022

    Room: Family Suite

    Hotel Metro Inn has replied on Sun Mar 12 18:45:10 IST 2023

    Thank you visit again

    4.0

    Good hotel

    harsha k.solo

    Experience with the hotel was excellent with respect to cleanliness and service but had an issue with early check-in, i would advise to get to know the charges before u check-in.

    Travel Month: Dec 2022

    Room: Classic Double

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    Hotel Metro Inn has replied on Sun Mar 12 18:46:19 IST 2023

    Thank you visit again

    4.0

    Good Stay

    karan.

    Rooms are spacious and we'll design. Bedding, blankets and pillow were clean. Great deal, both economically and stay wise. Highly recommended and will book the same for future travels to ajmer. Where is and how to avail that discount

    Travel Month: Dec 2022

    Room: Classic Double

    Hotel Metro Inn has replied on Sun Mar 12 18:44:23 IST 2023

    Thank you sir visit again.

    2.0

    Ok hygiene but staff behaviour poor.

    nikhil k.solo

    Hygiene was ok. The staff behaviour was. The room service was very poor.

    Travel Month: Jun 2022

    Room: Deluxe Room

    5.0

    Fabulous stay

    karmagnya m.couple

    Really great n comfortable stay

    Travel Month: Sep 2021 (3-Night Stay)

    Room: Deluxe Room

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    Hotel Metro Inn has replied on Sun Jan 02 19:00:58 IST 2022

    Thank you for the review, will come again sir.

    5.0

    Excellent Stay

    narendra g.business

    No comments this service r best

    Travel Month: Mar 2021

    Room: Deluxe Room

    4.0

    Staff behaviour

    ritesh r.business

    As the Hotel staff is is good and friendly to support

    Travel Month: Sep 2019

    Room: Deluxe Room

    4.0

    Food and service

    ritesh r.business

    All are good and staff services are good

    Travel Month: Sep 2019

    Room: Deluxe Room

    Hotel Metro Inn has replied on Wed Oct 02 20:20:48 IST 2019

    Thank you sir, for review. Welcome you back again in the Hotel. Thanks and regards Hotel Metro Inn Ajmer Replied by Hotel (Hotel manager)

    5.0

    Excellent Hotel

    deepak b.family

    All amenities are good, service and food quality is excellent. Very near to Dargah and railway Station. Must book Hotel.

    Travel Month: Sep 2019

    Room: Deluxe Room

    Hotel Metro Inn has replied on Wed Oct 02 20:20:17 IST 2019

    Thank you sir, for review. Welcome you back again in the Hotel. Thanks and regards Hotel Metro Inn Ajmer Replied by Hotel (Hotel manager)

    3.0

    Serivce is not good

    abdullah m.family

    Service is not good otherwise rooms are clean and nice.

    Travel Month: Jul 2019

    Room: Deluxe Room

    Hotel Metro Inn has replied on Tue Aug 13 08:21:59 IST 2019

    Sorry for the inconvenience.

    3.0

    Cleaning.

    sunny s.family

    In the first they give us one of the rooms. There were insects all around in the room. They should have to do pest control. In the mid of the night our room was full of insects. They were everywhere on the bed, floors, t.v, and all. Then we call the hotel staff and they change our room and then it was okay.

    Travel Month: Jul 2019

    Room: Deluxe Room

    Hotel Metro Inn has replied on Wed Jul 10 17:58:26 IST 2019

    Sorry for inconvenience.

    2.0

    No complimentary breakfast was provided

    arun g.

    No complimentary breakfast was provided. Blanket was less
    No complementary break fast was provided. Restaurant is having very few employees to take order or serve food. Only one person doing all

    Travel Month: Jan 2019

    Room: Deluxe Room

    Hotel Metro Inn has replied on Thu May 02 09:02:01 IST 2019

    Sorry for inconvenience.

    5.0

    Good

    krishna.

    Quality of food good and terrace is looks fine.
    Good rooms who are maintain in good condition.

    Travel Month: Jan 2019

    Room: Deluxe Room

    Hotel Metro Inn has replied on Thu May 02 09:01:35 IST 2019

    Thanks for review Mr. Go

    4.0

    Good Stay

    dinesh s.

    Basic comfort. All I would say that a decent location near by railway station.
    Should have quality food items and ventilation in rooms.

    Travel Month: Dec 2018 (4-Night Stay)

    Room: Deluxe Room

    Hotel Metro Inn has replied on Thu May 02 09:01:10 IST 2019

    Thanks for review Mr. DINESH SHRIVASTAVA

    4.0

    Good Stay

    shishir p.

    All are in good but here some issues on AC, because AC make voice and bathroom is not good.

    Travel Month: Sep 2018

    Room: Triple Bedded Room

    1.0

    Food and service

    ritesh s.

    Food was pathetic and service is too slow. Even when we did complain at the time of check-out no one take our complain serious and no answer from management. We will never stay in that hotel in future.

    Travel Month: Sep 2018

    Room: Triple Bedded Room

    Hotel Metro Inn has replied on Sat Dec 15 16:51:21 IST 2018

    Sorry for inconvenience. Please visit again.

    4.0

    Food

    akhilesh s.

    Excellent food and service. Very gentle behavior of staff.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Deluxe Room

    Hotel Metro Inn has replied on Sat Dec 15 16:51:56 IST 2018

    Thanks for review. Please visit again.

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