The room was not very clean, the images were shown differently, and the room alloted to us was totally different, and size was small. They were claiming that room as super deluxe room. As we reached the hotel, they were totally unaware of our booking. At least their body language was like that. As we checked into the room near about everything like TV remote, towels, AC remotes, water bottle, kittle were missing it became our responsibility to tell them everything and collectively I wasted 2 hours to get everything right and I was forced to do repeat phone calls.