The property boasts a convenient location near ISBT and DB City Mall, making it accessible for travelers. However, many guests have faced issues with cleanliness and maintenance, including untidy rooms, malfunctioning AC, and missing amenities. Check-in experiences have been problematic, often causing delays. While some praised the cooperative staff and decent food, there are significant complaints about hygiene, poor service, and a lack of promised facilities. Overall, the experience does not align with the expectations for the price.