The property has a prime location, making it convenient for travel. However, several guest reviews highlight ongoing issues such as poorly maintained rooms, unprofessional staff, and hygiene concerns, including cockroaches and a bad odor. Some guests faced challenges with room assignments and service delays. While some appreciated the food quality, many found the overall experience disappointing. Complaints about the high costs of food and lack of basic amenities were also common, indicating a need for significant improvements.