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Review Of Hotel Mahalaxmi, Near Mahakal Temple

Jaisinghpura, Ujjain | 2 minutes walk to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    178 Ratings, 102 Reviews

    excellent
    20%
    very good
    16%
    average
    20%
    poor
    21%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 1
    • 3
    • 2
    • 4
    • 2
    • 3
    • 2

    Rating Categories

    • Location3.6
    • Cleanliness2.9
    • Room3.3
    • Value For Money3.0
    • Facilities2.2
    • Hospitality3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property’s excellent location near the Mahakaleshwar Temple, making it convenient for temple visits. While some mentions highlight good staff service, others raise concerns about cleanliness, maintenance issues, and basic amenities. Although the ambience is noted as pleasant, several reviews emphasize the need for better room upkeep and timely maintenance to enhance guest experience.

    Sort by:

    Positive first
    2.0

    Poor Stay

    sidharth p.family with 1 kid

    Room was not clean and insects were there in the room. I will not recommend any one to this property.

    Travel Month: Oct 2025

    Room: Deluxe AC

    1.0

    Terrible Stay

    saurabh j.solo

    The room no 102 alloted to me , water trap was damaged , room was full of bad smell (I.e. dampness and full of moisture after informing the staff sitting at reception hardly bother. Pathetic experience and advised either to delist this property and suggest the other visitors who intent to book not to book this property at all.

    Travel Month: Sep 2025

    Room: Deluxe Non AC

    1.0

    visit to ujjai

    rajiv s.solo

    the pictures and the actual place tell a different story. the rooms are horrible and not maintained. there are no towels bathing soaps provided. there are not proper door locks also. the towels were dirty,bed sheets werealso dirty.

    Travel Month: Aug 2025

    Room: Deluxe Non AC

    • user photos

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Mon Sep 22 11:08:47 IST 2025

    Whatever is being said is all a lie because sir's room was non-AC, he said that if you do not turn it on then I know how to write your review very well, you have given the room at a low rate and you are blaming the hotel.

    4.0

    Good Stay

    vijay w.

    Good ambience, and spacious room

    Travel Month: Jan 2025

    Room: Deluxe Four Bed Ac

    2.0

    Poor Stay

    deepak s.

    Toilet was wet. No toiletries dusty bedsheet no covers on pillow. Malfunctioned door lock. Very bad room service.

    Travel Month: Dec 2024

    Room: Deluxe Non AC

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    3.0

    It was not as per our expectation

    alok t.

    Need to focus on more service as per property view on make my trip it was different bedroom overall average mark

    Travel Month: Oct 2023

    Room: Deluxe AC

    2.0

    Poor hospitality and very expensive

    hardik u.family

    I had a poor staying experience. Staff was non cooperative, bad maintainance, small and cozy rooms very expensive price. Only good part is located near mahakal tempel.

    Travel Month: Oct 2023

    Room: Deluxe AC

    4.0

    Good Stay

    rajan v.

    Hotel is very neat and clean. Even the toilets are very clean and airconditioner is in perfect working condition. Staff are very cordial and helpful.

    Travel Month: Sep 2023

    Room: Deluxe Non AC

    2.0

    Poor Stay

    apoorva b.loyalty-icon

    The room was dirty and also the linen were also not clean.

    Travel Month: Aug 2023

    Room: Deluxe AC

    3.0

    Average Stay

    nitish r.family

    We stayed for a night and the amount i paid (nearly for 2 couples) it was not a worthy experience. The hotel is located in a congested street, when you reach their you will find it more like a lodge. There is no lift, we were give 2 nd floor. I had brought elder parents with me and it was problematic for them to walk up to the floor multiple times in day. Room seemed like under-construction, ac's outer panel is missing, no trash bin, corridor was squeezy. We were given corner flat and there was door to the balcony which didn't get close properly and greatness was such that the corridor end door and our balcony door was connected. That means any one can enter from the balcony to our room. Great hotel i would say if it was lodge i would have never made such review. They don't have their own parking, pure plan where you park your four wheel as there are multiple parking lots and you might get confused which is the legitimate.

    Travel Month: Mar 2023

    Room: Deluxe Non AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:38:01 IST 2023

    Dear guest, thank you for taking the time to share your feedback about your recent stay at hotel mahalaxmi. We appreciate your review and value your opinion. We are glad to hear that your overall experience was satisfactory. However, we apologize for any areas where we may have fallen short of your expectations. Your comments regarding the cleanliness and other aspects have been duly noted, and we will work on improving these areas to provide an even better experience for our guests. We appreciate your feedback as it helps us identify areas for improvement and ensure that we meet the expectations of our valued guests. We assure you that we will address your concerns and make the necessary enhancements to provide a more enjoyable stay for all our guests. Thank you for choosing hotel mahalaxmi, and we hope to have the opportunity to welcome you back in the future for an even better experience. Best regards, hotel mahalaxmi management

    2.0

    Poor room with no room service

    rudramani k.family

    The room was poor condition with floor damage. Room on third floor with no lift. Hotel under renovation. No room service with not even tea service.

    Travel Month: Mar 2023

    Room: Deluxe Non AC

    • user photos

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:27:16 IST 2023

    Dear guest, thank you for taking the time to share your feedback about your recent stay at hotel mahalaxmi. We appreciate your honest review and apologize for any inconvenience or shortcomings you may have experienced. We regret that your stay did not meet your expectations. Your comments regarding the lack of facilities and maintenance issues have been duly noted. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we apologize for any inconvenience caused. Please be assured that we take your feedback seriously and will address these concerns with the respective departments to ensure necessary improvements are made. We value your feedback as it helps us identify areas for enhancement. We would like to apologize for any inconvenience caused and assure you that we are committed to continuously improving our services and facilities. If there is anything else we can do to address your concerns or make your future stay more comfortable, please do not hesitate to contact our management team at [contact number or email. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, hotel mahalaxmi management

    3.0

    Hotel mahalaxmi, ujjain.

    milind n.business

    Location is close to ch-obis khamb temple and about 800 metres from mahakal temple. U can order food by selecting the menu which is kept in hotel room ( veg only) hygiene was average with stains on bed sheets and walls. Found one cockroach roaming in the room. Safety is adequate. Geyser was working. Tv was working, no english movie channels.

    Travel Month: Feb 2023

    Room: Deluxe Non AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:39:07 IST 2023

    Dear guest, thank you for taking the time to share your feedback about your recent stay at hotel mahalaxmi. We appreciate your review and value your opinion. We are glad to hear that your overall experience was satisfactory. However, we apologize for any areas where we may have fallen short of your expectations. Your comments regarding the cleanliness and other aspects have been duly noted, and we will work on improving these areas to provide an even better experience for our guests. We appreciate your feedback as it helps us identify areas for improvement and ensure that we meet the expectations of our valued guests. We assure you that we will address your concerns and make the necessary enhancements to provide a more enjoyable stay for all our guests. Thank you for choosing hotel mahalaxmi, and we hope to have the opportunity to welcome you back in the future for an even better experience. Best regards, hotel mahalaxmi management

    1.0

    Terrible Stay

    saswat p.

    Why you are promoting this type of waste hotel

    Travel Month: Jan 2023

    Room: Deluxe Four Bed Non Ac

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:23:48 IST 2023

    Dear guest, we are sorry to hear about your disappointing experience during your recent stay at hotel mahalaxmi. We apologize for any inconvenience or dissatisfaction you may have encountered. Your feedback regarding the lack of cleanliness and other issues is taken very seriously, and we assure you that it does not reflect the high standards of service and quality that we strive to provide. We apologize for falling short of your expectations and for any discomfort caused. Please be assured that we have addressed your concerns with the relevant departments to ensure that necessary improvements are made to prevent such issues from recurring in the future. We value your feedback as it helps us identify areas for improvement. We would like to apologize once again for the inconvenience caused and assure you that we are committed to delivering a pleasant and comfortable stay for all our guests. If there is anything else we can do to rectify the situation, please do not hesitate to reach out to our management team at [contact number or email. We sincerely hope that you would give us another opportunity to serve you better and provide you with a more positive experience in the future. Best regards, hotel mahalaxmi management

    1.0

    Not good

    rajesh s.business

    No service and support from owner not maintain room and hot water

    Travel Month: Jan 2023

    Room: Deluxe AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:23:19 IST 2023

    Dear guest, we are sorry to hear about your disappointing experience during your recent stay at hotel mahalaxmi. We apologize for any inconvenience or dissatisfaction you may have encountered. Your feedback regarding the lack of cleanliness and other issues is taken very seriously, and we assure you that it does not reflect the high standards of service and quality that we strive to provide. We apologize for falling short of your expectations and for any discomfort caused. Please be assured that we have addressed your concerns with the relevant departments to ensure that necessary improvements are made to prevent such issues from recurring in the future. We value your feedback as it helps us identify areas for improvement. We would like to apologize once again for the inconvenience caused and assure you that we are committed to delivering a pleasant and comfortable stay for all our guests. If there is anything else we can do to rectify the situation, please do not hesitate to reach out to our management team at [contact number or email. We sincerely hope that you would give us another opportunity to serve you better and provide you with a more positive experience in the future. Best regards, hotel mahalaxmi management

    1.0

    Dirty rooms, unhygienic conditions dirty bathroom

    roopesh s.couple

    The only and only good thing about this is the location near the mahakaleshwar temple. I booked for my 2 nights stay for mahakal darshan visit. The reviews of this hotel is really bad on all the other booking. Okay before making the total payment i called the property and shared my concern about cleanliness and the property ensured that there will not be any issues but upon arrival i saw that ants were roaming all over the room. Bedsheets, blankets, and pillows were all very dirty. Went to reception and shared my concern, they put a clean looking cover (that have a couple of stains too) on the blanket but did not change the bedsheet and pillows and mop the room with just water. If i haven’t paid it all advance i would have refused to pay or move out immediately. Bathroom was filthy, shower taps were broken. A broken bucket and dirty mug was provided in replacement for that. Glass of the window was broken and cold air/dust and road noise were all coming in. Ac was there but no remote to operate, and yes, there was a phone in the room for intercom but it is for the reception to connect you when they want, then they unplug it. The staff is starting the female guests like they have never seen before any ladies. This is the deluxe double bed room condition, charged - per day. The property was dirty, spitting of pan and gutkha was all over in the corridor, no cleaning at all. The hotel gave me a room on the third floor and there is no lift, no staff to help you. You have to carry your luggage using a narrow twisted staircase. This doesn’t deserve to be such a high price. I think since the hotel get all the money in advance they don’t care later on about anything.

    Travel Month: Jan 2023

    Room: Deluxe Non AC

    • user photos
    • user photos
    • user photos

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:22:48 IST 2023

    Dear guest, we are sorry to hear about your disappointing experience during your recent stay at hotel mahalaxmi. We apologize for any inconvenience or dissatisfaction you may have encountered. Your feedback regarding the lack of cleanliness and other issues is taken very seriously, and we assure you that it does not reflect the high standards of service and quality that we strive to provide. We apologize for falling short of your expectations and for any discomfort caused. Please be assured that we have addressed your concerns with the relevant departments to ensure that necessary improvements are made to prevent such issues from recurring in the future. We value your feedback as it helps us identify areas for improvement. We would like to apologize once again for the inconvenience caused and assure you that we are committed to delivering a pleasant and comfortable stay for all our guests. If there is anything else we can do to rectify the situation, please do not hesitate to reach out to our management team at [contact number or email. We sincerely hope that you would give us another opportunity to serve you better and provide you with a more positive experience in the future. Best regards, hotel mahalaxmi management

    2.0

    Very poor

    pooja p.family

    Untidy, small rooms, mismanagement

    Travel Month: Jan 2023

    Room: Deluxe Non AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:27:33 IST 2023

    Dear guest, thank you for taking the time to share your feedback about your recent stay at hotel mahalaxmi. We appreciate your honest review and apologize for any inconvenience or shortcomings you may have experienced. We regret that your stay did not meet your expectations. Your comments regarding the lack of facilities and maintenance issues have been duly noted. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we apologize for any inconvenience caused. Please be assured that we take your feedback seriously and will address these concerns with the respective departments to ensure necessary improvements are made. We value your feedback as it helps us identify areas for enhancement. We would like to apologize for any inconvenience caused and assure you that we are committed to continuously improving our services and facilities. If there is anything else we can do to address your concerns or make your future stay more comfortable, please do not hesitate to contact our management team at [contact number or email. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, hotel mahalaxmi management

    2.0

    Poor service and dirty rooms

    jitendra d.family

    The rooms were small and not cleaned.

    Travel Month: Jan 2023

    Room: Deluxe Non AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:27:51 IST 2023

    Dear guest, thank you for taking the time to share your feedback about your recent stay at hotel mahalaxmi. We appreciate your honest review and apologize for any inconvenience or shortcomings you may have experienced. We regret that your stay did not meet your expectations. Your comments regarding the lack of facilities and maintenance issues have been duly noted. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we apologize for any inconvenience caused. Please be assured that we take your feedback seriously and will address these concerns with the respective departments to ensure necessary improvements are made. We value your feedback as it helps us identify areas for enhancement. We would like to apologize for any inconvenience caused and assure you that we are committed to continuously improving our services and facilities. If there is anything else we can do to address your concerns or make your future stay more comfortable, please do not hesitate to contact our management team at [contact number or email. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, hotel mahalaxmi management

    2.0

    Poor Stay

    shyam s.couple

    location good but in Rooms very high sealan,tape leaking ,no footmat,smell and jugaad in lock,only in sude patch weldung। in Room also according condition of room charges are very high

    Travel Month: Dec 2022

    Room: Deluxe Non AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:28:05 IST 2023

    Dear guest, thank you for taking the time to share your feedback about your recent stay at hotel mahalaxmi. We appreciate your honest review and apologize for any inconvenience or shortcomings you may have experienced. We regret that your stay did not meet your expectations. Your comments regarding the lack of facilities and maintenance issues have been duly noted. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we apologize for any inconvenience caused. Please be assured that we take your feedback seriously and will address these concerns with the respective departments to ensure necessary improvements are made. We value your feedback as it helps us identify areas for enhancement. We would like to apologize for any inconvenience caused and assure you that we are committed to continuously improving our services and facilities. If there is anything else we can do to address your concerns or make your future stay more comfortable, please do not hesitate to contact our management team at [contact number or email. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, hotel mahalaxmi management

    3.0

    budget stay

    zeenia d.loyalty-iconfamily

    Rooms have no Proper ventilation unless you stay in front room. No curtains and the condition is not good. This Hotel is located at good location however but keeping in mind the room conditions it should be around 700 to 800 per night.

    Travel Month: Dec 2022

    Room: Deluxe Non AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:39:37 IST 2023

    Dear guest, thank you for taking the time to share your feedback about your recent stay at hotel mahalaxmi. We appreciate your review and value your opinion. We are glad to hear that your overall experience was satisfactory. However, we apologize for any areas where we may have fallen short of your expectations. Your comments regarding the cleanliness and other aspects have been duly noted, and we will work on improving these areas to provide an even better experience for our guests. We appreciate your feedback as it helps us identify areas for improvement and ensure that we meet the expectations of our valued guests. We assure you that we will address your concerns and make the necessary enhancements to provide a more enjoyable stay for all our guests. Thank you for choosing hotel mahalaxmi, and we hope to have the opportunity to welcome you back in the future for an even better experience. Best regards, hotel mahalaxmi management

    1.0

    Pathetic room service

    nitesh k.family

    No hot water supply, rooms were duty, hotel charges was /- per day

    Travel Month: Dec 2022

    Room: Deluxe Non AC

    Hotel Mahalaxmi, Near Mahakal Temple has replied on Fri May 26 13:21:56 IST 2023

    Dear guest, we are sorry to hear about your disappointing experience during your recent stay at hotel mahalaxmi. We apologize for any inconvenience or dissatisfaction you may have encountered. Your feedback regarding the lack of cleanliness and other issues is taken very seriously, and we assure you that it does not reflect the high standards of service and quality that we strive to provide. We apologize for falling short of your expectations and for any discomfort caused. Please be assured that we have addressed your concerns with the relevant departments to ensure that necessary improvements are made to prevent such issues from recurring in the future. We value your feedback as it helps us identify areas for improvement. We would like to apologize once again for the inconvenience caused and assure you that we are committed to delivering a pleasant and comfortable stay for all our guests. If there is anything else we can do to rectify the situation, please do not hesitate to reach out to our management team at [contact number or email. We sincerely hope that you would give us another opportunity to serve you better and provide you with a more positive experience in the future. Best regards, hotel mahalaxmi management

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