Guest reviews reveal a mixed bag about this property. While some appreciated the modern rooms, cleanliness, and supportive staff, others faced significant drawbacks like dirty bathrooms, poor maintenance, and unfulfilled promises regarding facilities like the swimming pool. Location is a highlight for many, being near attractions and restaurants. However, issues such as inaccurate portrayals online, lack of basic amenities like towels and room service, and overall dissatisfaction with service quality persist, leading to a generally negative experience.