The property has received mixed reviews from guests. Some guests have complained about the cleanliness of the rooms, with reports of dusty rooms, dirty blankets and bed sheets, and unclean bathrooms. Others have mentioned the lack of basic amenities such as hot water and parking space. Some guests have also reported rude behavior from the staff, including the manager. However, some guests have appreciated the property's location, which is near the railway station and bus depot. The property's room service has also received mixed reviews, with some guests finding it average and others finding it good.