This hotel is absolutely terrible. It looks nothing like what was shown. The service was extremely poor — I had to ask three times just to get a glass of water. The staff was rude and completely unbothered about the needs of the guests. The rooms were dirty, not cleaned properly, and the bathroom was in a horrible condition — it smelled bad and the toilet wasn’t working properly.
This place is a total waste of money. I would not recommend this hotel to anyone. Avoid it if you want a decent stay.
Hotel Karishma- Near Dadar Railway Station has replied on Fri Jul 04 11:12:02 IST 2025
Dear Mr. Tyagi
Greetings from Hotel Karishma !!!
We're very sorry to hear about your experience. Your concerns about service, cleanliness, and staff behavior are serious, and we will take immediate steps to address them. Thank you for your honest feedback.
Warm regards
Team Hotel Karishma.