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Review Of Hotel J B

Varachha, Surat | 1 km drive to Surat Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    259 Ratings, 133 Reviews

    excellent
    25%
    very good
    29%
    average
    18%
    poor
    12%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 4
    • 3
    • 1
    • 5
    • 3
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.5
    • Room3.2
    • Value For Money3.3
    • Food4.0
    • Security2.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property is appreciated for its cleanliness and cooperative staff, making the overall experience decent. Guests liked the location near the railway station and good room service. However, many reviews pointed out issues with room sizes being small and some complaints regarding hygiene. The ambiance and facilities could use improvement, but the value for money is often highlighted.

    Sort by:

    Positive first
    5.0

    Decent place to sta

    ibrahim.family

    Hotel was decent, cleanliness was well maintained, room service was good. Overall had a nice experience. Hotel manager and staff was very cooperative..

    Travel Month: Oct 2025

    Room: Deluxe AC Room|Standard AC Room

    5.0

    Satisfactory visit

    mehul.solo

    Nice service good room staff is also nice area is also nice near by good hotels

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard AC Room

    3.0

    Average Stay

    alqama q.solo

    The attendant/receptionist in the evening was a rude man with no facility or flexibility as per customer requirements as he feels room has already been given for money. Otherwise it was a value for money experience.

    Travel Month: Jun 2025

    Room: Standard AC Room

    3.0

    Average Stay

    taher v.

    The room was not what was shown in the photos.

    Travel Month: Oct 2024

    Room: Deluxe AC Room

    • user photos
    1.0

    Poor quality of rooms

    abbas s.family

    Worst hotel, no hygiene, standard rooms for two people was very small. Washroom was also so small cannot able to bath properly. Bedsheet was stinking. Smell of alcohol emanating from rooms. Not recommended for family as given in there profile. Room prices are also inflated as for standard rooms one night rate is 1500rs but mm t charged us 2600rs for one night. Totally unacceptable. And not trustworthy.

    Travel Month: Oct 2024

    Room: Standard AC Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    rahul.loyalty-icon

    No room service bad condition of room. Worthless

    Travel Month: Oct 2024

    Room: Standard AC Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    murtaza e.loyalty-icon

    Hotel j b is a low budget facility but mid budget pricing hotel reception is good to respond for queries and requests additionally promptly address to your concerns and complaints they mainly have twin bed room which they painstakingly combine for double bed (this should have mentioned clearly during booking) as there is always a back aching gap on combining deluxe room are spacious while standard rooms are cramped washroom have a hot water tap for bucket taps while showers will always be cold small rooms have big wash basins while bigger rooms have a pretty small and uncomfortable one rooms are clean and furnishing decent but hardly any provision to hang or keep clothes and bedsheets are mostly worn out. Pillows are stuffed cotton and hard ones (in case u r used to soft pillows then better carry your own) lift is not available which makes this an active property i guess water cooler is used to serve in used water bottle as sealed mineral water is available on chargeable basis overall an average experience and definitely a lot of scope for improvement as this property is located well and can be much better if decently updated

    Travel Month: Oct 2024 (8-Night Stay)

    Room: Deluxe AC Room

    1.0

    Terrible stay at hotel j

    mohit p.family

    Very poor accommodation at hotel. when i reached hotel there is no option for 3rd bed and accommodation was very tightly. My all experience with hotel jb stay is very terrible.

    Travel Month: Aug 2024

    Room: Standard AC Room

    • user photos
    • user photos
    • user photos
    4.0

    Clean environment all good

    prince k.solo

    Hotel was clean good experience people are nicely behaving overall it was a good stay tv ac all were working

    Travel Month: Jun 2024

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    ramesh n.

    My stay at hotel j. B. Surat gujarat india for 3 days was an amazing and also most comfortable, economic, clean and ensuring 100% health hygiene. As such i rated it's hospitality * * * * *

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe AC Room

    3.0

    Average Stay

    yusuf n.

    The rooms shown to me while booking were not allotted. I had asked for extra 2 beds that were also not provided. Ac was not properly functioning in 1 of the room

    Travel Month: Nov 2023

    Room: Deluxe AC Room

    4.0

    Good Stay

    sakina m.

    It was a nice and comfortable stay. Very close to my destination. I would suggest to add breakfast as well.

    Travel Month: Oct 2023 (7-Night Stay)

    Room: Deluxe AC Room

    4.0

    Excellent

    tasneem g.family

    Staff are v gud clean and hygiene rooms. Room service are done very well and well trusted people. Whit ever we require thy try to give thr best.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe AC Room

    4.0

    Pleasant stay

    farida s.business

    Stay at jb hotel was good peaceful and pleasant. The staff is also good and maintenance is very clean and nice.

    Travel Month: Oct 2023 (8-Night Stay)

    Room: Deluxe AC Room

    1.0

    About experience

    jigar b.business

    Next time never book this hotel it was very bad experience. Rooms are very unhygienic and washroom are also unhygienic.

    Travel Month: Oct 2023

    Room: Deluxe AC Room

    5.0

    Nice hotel safe for solo lady traveller, centre of city, railway station, bus stand are very near to hotel, good food, good service.

    milan.business

    Excellent 5/5. Will recommend to all traveller, either business traveller, family and lady/female traveller.

    Travel Month: Oct 2023

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    harshil k.

    Mu money was not refunded to me and it was a mistake.

    Travel Month: Jul 2023

    Room: Standard AC Room

    3.0

    Stay in jb surat

    abhishek.loyalty-iconbusiness

    Hotel is good, proper cleaning is there but the size of my room is very short, i am staying single in jb hotel if 2 person staying in the same room so it becomes uncomfortable and congested

    Travel Month: May 2023

    Room: Standard AC Room

    4.0

    Budgeted good experience

    nayan r.couple

    It's good budgeted hotel in surat. I have stayed one day with overall good experience with best facilities & staff service

    Travel Month: May 2023

    Room: Standard AC Room

    2.0

    Poor Stay

    manishbhai r.loyalty-icon

    Bed services. And room is not available. Please refund my money

    Travel Month: Apr 2023

    Room: Standard AC Room

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